The staff was good, but Expedia provided the wrong phone number for the property. Also, Expedia did not explain that, email was not used by hotel, and shuttle service was not provided. I had ti get a taxi. Hotel would not reimburse the charge. There form of communication was What’s Up. Their shuttle service back to AP was great, and was prepaid. A great place to stay if you have jet lag! I skep all day, and it was very quiet. The breakfast in the morning was incredible! So many items to choose from. I would definitely stay again, knowing the up and downs. Taxi service from AP wasn’t bad, but don’t use the vendor, they definitely over charge. There is a big Orange taxi counter when you leave the baggage area, ask there, and they will quote you the fare. RT thru hotel is available, but contact them before your flight leaves to assure they will pick you up. Don’t forget the converter adapter, no USB changing ports in the rooms. Also, getting some Turkish Money isn’t a bad idea. If staying just overnight. Distance from things to do around hotel is a way. But very convenient to the beautiful airport.