Indoor pool, seasonal outdoor pool, sun loungers

Reviews of Fairmont Quasar Istanbul

5 out of 5
Fairmont Quasar Istanbul
Buyukdere Caddesi, 76, Mecidiyekoy, Istanbul

Reviews

9.2

Wonderful

Rating 10 - Excellent. 278 out of 390 reviews" "
Rating 8 - Good. 71 out of 390 reviews" "
Rating 6 - Okay. 19 out of 390 reviews" "
Rating 4 - Poor. 12 out of 390 reviews" "
Rating 2 - Terrible. 10 out of 390 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge, Miami

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impecable clean, everything looks new, great service. Saddly the recepction or calling 0, always promissed to send specific request needed, happened 4 times, never did.
Stayed 2 nights in Apr 2024

10/10 Excellent

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Each member of staff I encountered was very helpful and polite. The spa area is a joy, with a good size pool, Bedrooms have lots of natural light. Useful working area in rooms as well as convivial bar/ lobby area.
Stayed 1 night in Apr 2024

8/10 Good

Gisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every was good except the rooms size It was a bit on the small size
Stayed 5 nights in Apr 2024

10/10 Excellent

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every member of staff I met from reception to spa was very polite and helpful, Immaculately clean by pool and steam etc. Helpful concierge, very safe.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jorge, Miami

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Always clean and looking like new. Great service and facilities.
Stayed 1 night in Apr 2024

10/10 Excellent

abdu

Liked: Cleanliness, staff & service, property conditions & facilities
the staff are very helpful and kind. The dining staff extremely polite and caring
Stayed 4 nights in Feb 2024

10/10 Excellent

Tanous Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Rahul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent - property very well maintained
Stayed 4 nights in Mar 2024
Response from Aykut Uzunoglu - Front Office Manager on 2024/4/2
Dear Rahul,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Excellent

Ziad

Stayed 5 nights in Jan 2024
Response from Aykut Uzunoglu - Front Office Manager on 2024/3/25
Dear Ziad,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Excellent

Ting An

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Aykut Uzunoglu - Front Office Manager on 2024/1/26
Dear Ting An,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Excellent

Meshal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Aykut Uzunoglu - Front Office Manager on 2024/1/26
Dear Meshal,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

8/10 Good

Artem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Aykut Uzunoglu - Front Office Manager on 2024/1/26
Dear Artem,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Excellent

winston

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great with a kid
Exceptional staff, rooms, security, chef and meals. The gym is better than my local office gym ! Quiet and very safe. Istanbul’s traffic is hell but the team at fairmont helped us get anywhere easily in comfort and arranged our boat trips and restaurants perfectly
Stayed 3 nights in Dec 2023
Response from Aykut Uzunoglu - Front Office Manager on 2024/1/26
Dear winston,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Excellent

MohamedMuath

Stayed 1 night in Dec 2023
Response from Aykut Uzunoglu - Front Office Manager on 2024/1/8
Dear MohamedMuath,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul. I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues. I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city. Regards,

6/10 Okay

Kalpana

Stayed 7 nights in Nov 2023
Response from Aykut Uzunoglu - Front Office Manager on 2024/1/8
Dear Kalpana, Thank you for visiting us recently. We truly appreciate the time you took for completing review. Your feedback is valuable to us and certainly will help us to improve our service and facilities consistently. However, we would very much appreciate your further feedback, in order to improve ourselves and to provide an excellent service to our guests. I am looking forward to hear from you and hope that you will give us the opportunity to show you improvements and to regain your faith in Fairmont Quasar Istanbul at your next stay. Please let me know if you are planning to visit Istanbul in the future so I may personally ensure that you are well taken care of. Regards,

10/10 Excellent

Norica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
💯 % recommend
Excellent customer service very welcoming and friendly
Stayed 4 nights in Oct 2023
Response from Front Office Manager - Aykut Uzunoglu on 2023/11/6
Dear Norica,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Front Office Manager - Aykut Uzunoglu on 2023/11/6
Dear Ian,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Excellent

armin jafari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Oct 2023
Response from Front Office Manager - Aykut Uzunoglu on 2023/11/6
Dear armin jafari,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Excellent

hamid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Front Office Manager - Aykut Uzunoglu on 2023/11/6
Dear hamid,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Excellent

hamid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in this hotel is wonderful, from the staff with different smiles, from the meals to the bedrooms, to the complete tranquility. Thank you with all my heart.
Stayed 2 nights in Oct 2023
Response from Front Office Manager - Aykut Uzunoglu on 2023/11/6
Dear hamid,We would like to thank you for your valuable time to score your recent Fairmont Quasar Istanbul experience and share your feedback with other viewers. We are very delighted to hear that you enjoyed your overall stay with us. As we strive to deliver excellent service to each and every one of our guests, your nice feedback will be an encouragement for our team to further develop their skills. On behalf of the entire Fairmont Quasar Istanbul team, we would like to thank you for choosing to stay with us and we look forward to welcome you again soon. We are glad to hear that we were able to exceed your expectations and turn your moments into memories.)We hope to welcome you back again soon for a stay the next time.Regards,

6/10 Okay

Shahla

Stayed 3 nights in Oct 2023
Response from Front Office Manager - Aykut Uzunoglu on 2023/11/6
Dear Shahla,We appreciate the time you took to rate and comment your recent stay at Fairmont Quasar Istanbul. Your feedback is valuable to us and certainly will help us to improve our service and facilities consistently. However, we would very much appreciate your further feedback, in order to improve ourselves and to provide an excellent service to our guests. I am looking forward to hear from you and hope that you will give us the opportunity to show you improvements and to regain your faith in Fairmont Quasar Istanbul at your next stay. Please let me know if you are planning to visit Istanbul in the future so I may personally ensure that you are well taken care of. Regards,

10/10 Excellent

Avery

Excellent day. Will return for another stay when I return to turkey.
Stayed 4 nights in Sep 2023
Response from Front Office Manager - Aykut Uzunoglu on 2023/11/6
Dear Avery,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

8/10 Good

Aleksei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Front Office Manager - Aykut Uzunoglu on 2023/11/6
Dear Aleksei,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city. Regards,

10/10 Excellent

Kamelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am grateful to @fairmontquasaristanbul and the team for the extraordinary service I enjoyed at this hotel. You all went above and beyond to ensure I was comfortable and well cared for throughout my time with you. Thank you, and keep up the good work! Thanks to the warmth and hospitality of the staff at @fairmontquasaristanbul hotel, this has turned out to be the best vacation I have had so far. I’ll be looking forward to spending time with you the next time I’m within the area may be very soon😉 I had a wonderful experience staying here.The professionalism and warmth your team exuded made me feel quite at home. Thank you!❤️
Stayed 4 nights in Sep 2023
Response from Front Office Manager - Aykut Uzunoglu on 2023/11/6
Dear Kamelia,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Excellent

vera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern.
Stayed 4 nights in Sep 2023
Response from Front Office Manager - Aykut Uzunoglu on 2023/11/6
Dear vera,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

8/10 Good

alexis

Liked: Cleanliness
Stayed 2 nights in Sep 2023
Response from Front Office Manager - Aykut Uzunoglu on 2023/11/6
Dear alexis,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful, wonderful lobby bar, great service.
Stayed 3 nights in Aug 2023
Response from Front Office Manager - Aykut Uzunoglu on 2023/11/6
Dear Valerie,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

4/10 Poor

Roozbeh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we didnt like about this property is that they let pets to swim in the swimming pool with other guets. That was a surprise for us since I havent seen such a behaviour in any hotel or public swimming pool.

10/10 Excellent

Obiora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Front Office Manager - Aykut Uzunoglu on 2023/11/6
Dear Obiora,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Excellent

NAZEER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel , very clean and friendly staff Lovely outdoor and indoor pool and spa facility and lovely views from the pool of the Bosporus sea
Stayed 3 nights in Jul 2023
Response from Front Office Manager - Aykut Uzunoglu on 2023/11/6
Dear NAZEER,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and room, but the hotel staff were just so nice and helpful. I mean every single person that we encountered was trying their best to make our experience great.
Stayed 3 nights in Jul 2023
Response from Front Office Manager - Aykut Uzunoglu on 2023/11/6
Dear Anonymous,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice stay
Overall, the room was very comfortable with a nice view and a great bathtub. The breakfast was OK (I expected more variety), and the service was so so--at breakfast, for example, it's hard to get the attention of the waiters if you are not siting close to the door (outside). The pool closes very early (at 6 pm), which was also a bit disappointing. Otherwise it was a quite relaxing stay and surprisingly quiet, given the busy neighborhood the hotel is located in.
Stayed 2 nights in Jul 2023
Response from Front Office Manager - Aykut Uzunoglu on 2023/11/6
Dear Anonymous,Thank you very much for taking the time to review us of your recent stay at Fairmont Quasar Istanbul. I would like to extend my apologies for the challenges you experienced whilst at the hotel. All your raised concerns were circulated to the management team for improvement and immediate action.We are very much looking forward to your return stay to our beautiful city in near future.Please do not hesitate to contact us for any assistance we may able to provide.Regards,

10/10 Excellent

Kendall

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful and the staff were very friendly. I also didn’t tell them it was my husbands birthday but they noticed on his passport at check in and sent us a happy birthday dessert! The amenities are very nice. The room is high tech. This hotel is a littler further out from the main tourist attractions but it was still easy to get to and from via taxi/Uber. The breakfast that was included wasn’t that great and had limited options I wouldn’t say it’s worth the up-charge to have breakfast included
Stayed 3 nights in Jul 2023
Response from Front Office Manager - Aykut Uzunoglu on 2023/11/6
Dear Kendall,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

8/10 Good

Saleh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
إقامة جيدة
إقامة جيدة، موظفون ودودون ومتعاونون، إفطار جيد
Stayed 6 nights in Jun 2023
Response from Front Office Manager - Aykut Uzunoglu on 2023/11/6
Dear Saleh,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Excellent

dariyoush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Front Office Manager - Aykut Uzunoglu on 2023/11/6
Dear dariyoush,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Excellent

Alejandro, North bay village

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Front Office Manager - Aykut Uzunoglu on 2023/11/6
Dear Alejandro,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Excellent

Habib

Liked: Cleanliness, staff & service, property conditions & facilities
Great, classy hotel
Stayed 5 nights in May 2023
Response from Front Office Manager - Aykut Uzunoglu on 2023/11/6
Dear Habib,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Excellent

KHALID

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
excellent modern luxurious hotel, well qualified staff, stylish facilities comfortable bed. great breakfast having wide range of items set up in beautiful restaurant. I am disappointed to be charged for car valeting. this is my first time ever to be charged as a resident for car valeting.
Stayed 1 night in May 2023
Response from Front Office Manager - Aykut Uzunoglu on 2023/11/6
Dear KHALID,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Excellent

Rashid

Liked: Staff & service, property conditions & facilities
Lovely view of Istanbul
Stayed 3 nights in May 2023
Response from Front Office Manager - Aykut Uzunoglu on 2023/11/6
Dear Rashid,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 Excellent

Rashid

Liked: Cleanliness, staff & service, property conditions & facilities
High-end hotel with great views of Istanbul. The bed was outstandingly comfortable.
Stayed 1 night in May 2023
Response from Aykut Uzunoglu, Front Office Manager on 2023/5/9
Dear Rashid;Thank you for taking the time to share your Fairmont Quasar Istanbul experience with us.It is a pleasure to read that you enjoyed your experience and satisfied with the service. I am looking forward to welcoming you back, whenever you travel to this corner of the world. Best regards

10/10 Excellent

mahmoud

Liked: Staff & service, amenities, property conditions & facilities
Well decorated rooms, lobby is very cozy and smells amazing.
Stayed 4 nights in Apr 2023
Response from Aykut Uzunoglu, Front Office Manager on 2023/5/9
Dear mahmoud;Thank you for taking the time to share your Fairmont Quasar Istanbul experience with us. I am pleased to know that you enjoyed your stay.I am looking forward to welcoming you back! We will be here to turn your moments into memories. Best regards

8/10 Good

Dr Aftab

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2023
Response from Front Office Manager - Aykut Uzunoglu on 2023/11/6
Dear Dr Aftab,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

8/10 Good

GEE, DIAMOND BAR

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent except the dinner.. Breakfast was good but dinner was very disappointing.
Stayed 3 nights in Apr 2023
Response from Aykut Uzunoglu, Front Office Manager on 2023/5/9
Dear GEE;Thank you for taking the time to share your Fairmont Quasar Istanbul experience with us.I am happy to know that your overall experience met your expectations. Your feedback regarding the dinnerwas shared with the related team leaders. I am looking forward to welcoming you back. Best regards

10/10 Excellent

Samir

Stayed 2 nights in Mar 2023
Response from Aykut Uzunoglu, Front Office Manager on 2023/5/9
Daer Samir;Thank you for taking the time to rate your Fairmont Quasar Istanbul experience. It is a pleasure to read that you enjoyed your experience and satisfied with the service. I am looking forward to welcoming you back, whenever you travel to this corner of the world. Best regards

4/10 Poor

AMIR HOSSEIN

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like the room, facilities, breakfast. But I was disappointed in the room service and staff. Three days at the hotel, no one clean the room, nor provided napkins, despite us asking for both service Agee times.
Stayed 2 nights in Feb 2023
Response from Front Office Manager - Aykut Uzunoglu on 2023/11/6
Dear AMIR HOSSEIN,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.With pleasure we have noted your positive review of our hotel and services. We would like to apologize for any inconveniences during your stay due to cleaning service. It is our highest goal to provide our guests magnificent and memorable moments therefore please rest assured that we are improving our service quality and facilities consistently. We hope you will give us the opportunity to show you our improvements during your future stay with us. Regards,

10/10 Excellent

Glenda, hialeah

Liked: Staff & service, amenities, property conditions & facilities
Excelente service overall. We have a very nice treatment from Emir from
Stayed 5 nights in Feb 2023
Response from Aykut Uzunoglu, Front Office Manager on 2023/5/9
Dear Glenda;Thank you for taking the time to rate your Fairmont Quasar Istanbul experience. It is a pleasure to read that you enjoyed your experience and satisfied with the service. I am looking forward to welcoming you back, whenever you travel to this corner of the world. Best regards

10/10 Excellent

Henri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Istanbul. A real 5* place with everything top notch and friendly service
Stayed 4 nights in Jan 2023
Response from Aykut Uzunoglu, Front Office Manager on 2023/1/30
Dear Henri,Thank you for taking the time to share your Fairmont Quasar Istanbul experience with us.It is always a pleasure to receive feedback from our guests; I am pleased to read that you enjoyed your experience and most importantly the service. I appreciate your kind words about our service, I will happily and proudly share them with the team.Whenever life brings you to this magical city, I am looking forward to welcoming you back! We will be here to turn your moments into memories. Best regards

6/10 Okay

Mohammed, Riyadh

Disliked: Cleanliness
Need more improvement in the clean
Response from Aykut Uzunoglu, Front Office Manager on 2023/2/2
Dear Mohammed;Thank you for taking the time to share your Fairmont Quasar Istanbul experience with us.I am pleased to know that you enjoyed your overall experience.I appreciate your feedback regarding the cleaning service, you may ensure that your comment was shared with management for further action.Whenever you travel to Istanbul, I am looking forward to welcoming you back. Best regards

10/10 Excellent

Baha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Aykut Uzunoglu, Front Office Manager on 2023/2/2
Dear Baha;Thank you for taking the time to share your Fairmont Quasar Istanbul experience with us. It is a pleasure to read that you enjoyed your experience and were satisfied with the service. I am looking forward to welcoming you back, whenever you travel to this corner of the world. Best regards

10/10 Excellent

MANAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2022
Response from Front Office Manager - Aykut Uzunoglu on 2022/12/6
Dear Manar,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Best Regards,