Istana Alam Shah Tours

Very Bad Experience – Extremely Dirty Property and Poor Hygiene I had a very disappointing and unpleasant experience staying at this property. The overall condition of the property was extremely poor, and cleanliness was clearly not a priority. The rooms were very dirty, poorly maintained, and completely below acceptable standards. The washrooms were also extremely dirty and unhygienic, making it very uncomfortable to use them. The overall environment was unpleasant, and the property did not provide the basic level of cleanliness, comfort, and hygiene that any guest would reasonably expect. I was extremely disappointed with the poor housekeeping and lack of proper maintenance. This was one of the worst accommodation experiences I have ever had. The property seriously needs to improve its cleanliness, hygiene, maintenance, and overall service standards. I would not recommend this property to anyone, especially families. It was a complete disappointment and a very unpleasant experience. I will never stay at this property again. Overall Rating: 1/10 – Extremely Poor Experience.

Very pleasant stay. The location is convenient, the room clean, spacious and well equipped. Loved the breakfast buffet and the sun/moon decks with great views, especially in the evening.