Outdoor pool

Reviews of Casa Coco by Coco B Isla

3.5 out of 5
Casa Coco by Coco B Isla
Lot 12 Sac Bajo, Isla Mujeres, QROO

Reviews

9.6

Exceptional

Rating 10 - Excellent. 26 out of 32 reviews" "
Rating 8 - Good. 3 out of 32 reviews" "
Rating 6 - Okay. 3 out of 32 reviews" "
Rating 4 - Poor. 0 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Isla Mujeres
Beautiful house ! Great pool and the best little beach we have been ! The breakfasts where really good and the service was great overall. You do need to rent a golf cart or motorcycle to go back and forward downtown.
Stayed 2 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway
We really enjoyed every minute of our stay. Our room had an amazing view. Cleaned every day and super comfortable bed. The property is quaint and private. And a small private beach where you can wade waist deep along the coast.
Stayed 6 nights in May 2023

10/10 Excellent

Chiaki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Coco gave us a quiet refuge right by the ocean. The hotel is beautifully kept with comfortable furniture and the staff was very friendly and helpful! They were able to address all the questions we had while we were there. We particularly loved the outdoor space and they had seats in many different places in their garden to choose from. We were also lucky to have arrived when there were not too many other guests, so we were able to enjoy the seaside lounging area and the pool all by ourselves. The room was clean and well decorated too. Casa Coco's breakfast was also amazing. They had fresh fruit and juice everyday, which we looked forward to. The location had its pros and cons - since it's quite far from town, it was very quiet and safe, but at the same time, we needed to rent a golf cart to get anywhere (including the nearest supermarket, which is needed if you want snacks or drinks since there are very few restaurants around). If you are considering having a relaxing vacation, we definitely recommend staying here!
Stayed 3 nights in Apr 2023

10/10 Excellent

Mary

Stayed 4 nights in Apr 2023

10/10 Excellent

Teresa

Stayed 5 nights in Feb 2023

10/10 Excellent

Alan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Unique, intimate property on the waterfront with stunning sunset views, terrific breakfasts, friendly staff, and comfy beds.
Stayed 7 nights in Feb 2023
Response from Coco B Concierge Team on 2023/2/22
Thank you very much for choosing us to host you, Mr. Alan. We hope to be able to have you with us once again in the near future. Best wishes to you and your wife from the Coco B Team.

6/10 Okay

Lilia

Traveled with partner
Disliked: Property conditions & facilities
This property is good if you wanna get away from everything but it needs a paint job the wall look dirty and the king size bed was not comfortable I believe it was overpriced for what they offer and it needs a jacuzzi
Stayed 2 nights in Feb 2023
Response from Coco B Concierge Team on 2023/2/22
Dear Ms Lilia, were very sorry to hear your experience with us was not great. If any of these comments would have been made in time we would have definitely made some changes that would best fit these incidents before your departure. We are a small boutique hotel so we take to heart every comment and suggestion to make each experience unique and as enjoyable as possible. Unfortunately, we do not offer a jacuzzi in any of our rooms on our property, we try to maintain a sustainable way of hosting. Being on an island we try to take as much care as possible with the water and other main resources. We hope you get the chance to come back and let us make up for the uncomfortable mattress. Best Regards

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

Cory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Feb 2023
Response from Coco B Concierge Team on 2023/2/22
Thank you very much Mr. Cory! It was great having you with us, thank you for choosing Coco B we hope to have you back soon to enjoy with us another sunset! Best Regards,Coco B Team

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Coco is absolutely beautiful and the staff was professional and personable. Our family agrees that this was our favorite stay on Isla Mujeras to date.
Stayed 5 nights in Jun 2022

6/10 Okay

Annelisa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

BORIS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable stay
Amazing property with great views. Room is spacious, breakfast cooked to order is excellent. Paddle board is a great activity to enjoy early morning or at sunset. Service is discreet, yet efficient.
Stayed 2 nights in Feb 2021

10/10 Excellent

Margaux

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Calm and quiet. Louis and his staff go out of their way to make your stay memorable. Breakfast is included and is absolutely delicious. By far the best place to stay on the island.
Stayed 3 nights in Nov 2020

8/10 Good

Rosalba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa de Coco is a nice place to stay. the attention from the staff was good this is a perfect place to stay if you are looking for a more personalized service
Stayed 4 nights in Jul 2020

10/10 Excellent

Melissa, Toronto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One word to describe Casa Coco "Paradise" amazing staff and beautiful home. Thank you for an unforgettable Vacation.
Stayed 4 nights in Sep 2019

10/10 Excellent

Jessica, Seattle WA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Casa Coco was very private, quiet, peaceful, and welcoming.
Stayed 1 night in Mar 2019

10/10 Excellent

Robin

Loved everything about it!
We were blown away by our stay at Casa Coco, and will definitely come back someday! Beyond accommodating in service and amenities. Every view is gorgeous, the breakfast is amazing, and all the staff are so friendly and helpful. We loved the intimate feel of only 10 rooms and hope it stays this way. We would also recommend getting a golf cart from downtown, unless you plan to stay at the hotel for most of your stay, then a taxi is fine.
Stayed 2 nights in Sep 2018

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jean
A beautiful and relaxing stay....wonderful experience. Perfect tonic for a NYC escape. Service and people couldn't have been nicer or more helpful. Only 9 suites so the feel is more like a home than hotel.
Stayed 4 nights in Feb 2018

10/10 Excellent

Miguel, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous views and beautiful beach access
The owners have impeccable taste in building this property, everything was clean, the facilities cool and comfortable, and every space is leveraged to get the most of the beautiful vistas from this lovely spot on Isla Mujeres
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay at Isla Mujeres!
We enjoyed every minute here, hard to say what made it such a wonderful experience. The place is lovely, clean, mystical. The staff is the best including their wonderful Chef. Absolutely clean and cozy rooms, very spacious, the whole house is wonderful. Definitely, we'll be back.
Stayed 3 nights in Dec 2017

6/10 Okay

Marcela

Traveled with family
Disliked: Amenities, property conditions & facilities
La casa y las habitaciones son muy lindas, pero el mantenimiento de las areas exteriores incluida la terraza del ultimo piso muy malo. las salas exteriores y palapa estaban muy sucias, además que las escaleras que dan al mar tienen pésimo mantenimiento y no tienen letreros de precaución, me caí por que el último escalón tenía lama y me lesione bastante fuerte, otra huésped se cortó también se cayó y fue quien nos informó del estado. El personal del hotel ni preocupado por esto.
Stayed 3 nights in Sep 2022

8/10 Good

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitalidad Mexicana
Gracias al personal de Casa Coco por su hospitalidad, siempre anticipados, con gran disposición, y especialmente mucha discreción.
Stayed 3 nights in Sep 2022

10/10 Excellent

Ariane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un havre de paix
Un havre de paix à Isla Mujeres. Nous étions les seuls clients de l'hôtel (composé de 9 chambres), nous avons donc eu un surclassement. Le personnel aux petits soins, une vue imprenable sur la mer, une tranquillité incomparable. Piscine et accès à la plage directement depuis l'hôtel. Situé à environ 10 minutes en taxi du centre-ville (compter entre 100 et 150 pesos pour la course).
Stayed 3 nights in May 2022
Response from Kevin Moguel on 2022/6/14
Estimada Ariane, Gracias por tomarse el tiempo para escribir una reseña para la comunidad de Expedia. Nos complace que haya disfrutado de su estancia en Coco B Isla en Isla Mujeres al máximo y todo lo que tenemos para ofrecer. Será un placer darle la bienvenida de nuevo para unas futuras vacaciones. Saludos, Kevin Moguel Front Desk Supervisor

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Fue una excelente estancia, la disfrutamos mucho, el staff increíblemente amable, el lugar muy bonito!
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal super amable! El desayuno y las atenciones! Es un lugar increíble!
Stayed 1 night in Mar 2020

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me pareció un lugar muy agradable y cómodo. Tienen una buena ubicación y una excelente vista. La gente que opera el lugar es muy amable.
Stayed 1 night in Apr 2019

10/10 Excellent

Suk hee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
분위기가 정말 좋아요
방이 총 9개밖에 없는 작은 부티크 호텔입니다. 그래서 더 좋았어요. 정말 이국적인 분위기가 물씬 나요. 오픈된 주방에서 본인이 먹은 걸 작성하고 자유롭게 가져다 먹을 수 있고, 밤에 1층에 내려와서 달빛 받으며 커피나 술 한 잔 하면 진짜 분위기 좋아요. 뒷쪽으로 바다로 바로 내려갈 수 있는데, 카약이랑 패들보드 있어서 자유롭게 이용 가능해요. 석양을 보기에 최고입니다. 미리 호텔에 얘기하면 골프카트 업체를 통해 대여해주는데, 호텔로 가져다주고, 반납도 호텔서 하면 돼요. 직원도 친절하고, 조식도 좋았어요. 손님들에 대한 태도가 하나하나 정성스럽다는 느낌을 받았어요.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2018

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful place!
very friendly, professional and helpfull staff, beautiful room and gorgeous located. Recommendable to everybody!
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle villa face à l'océan, avec piscine. Par contre la mer n'est pas très belle pour la baignade, mieux à Playa Norte.
Stayed 1 night in Jul 2018