Free full breakfast available daily 7:30 AM to 9:30 AM
Conveniences
Limited-hour front desk
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Towels provided
Entertainment
Flat-screen TV with cable channels
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 6:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Property is also known as
Hotel Torre De Cristal Hotel
Hotel Torre De Cristal Ipiales
Hotel Torre De Cristal Hotel Ipiales
Frequently asked questions
Is Hotel Torre De Cristal pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Hotel Torre De Cristal doesn't offer parking.
What time is check-in at Hotel Torre De Cristal?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Torre De Cristal?
Check-out is at noon.
Where is Hotel Torre De Cristal located?
Situated in Ipiales, this hotel is 2.2 mi (3.6 km) from Rumichaca Bridge and within 9 mi (15 km) of Las Lajas Sanctuary and Tulcan Cemetery. Tulcan Archaeological Museum is 7.3 mi (11.7 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Torre De Cristal Reviews
4.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0
Cleanliness
6.0
Amenities
7.0
Staff & service
5.4
Property conditions & facilities
Rating 10 - Excellent. 0 out of 4 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 4 reviews
8 - Good
1
Rating 6 - Okay. 1 out of 4 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 4 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 4 reviews
2 - Terrible
2
Reviews
Verified
2/10 Terrible
Timothy
2022/12/1
Disliked: Property conditions & facilities
They do not honor paid hotels.com reservations
After traveling halfway around the world I prepaid for their best jacuzzi room. This business informed me at check in that they do not do digital reservations through hotels.com and told me they had no rooms for the night. Do Not Book This Hotel!
Timothy
Stayed 3 nights in Nov 2022
Verified
6/10 Okay
BIO
2022/11/21
no tienen actualizados los precios de la reservaciones con Expedia se suponia que en la reserva incluido impuesto seria $36.67 segun el dato enviado a mi correo y en el hotel me cobraron $43.01 una diferencia considerable
BIO
Stayed 2 nights in Nov 2022
Verified
2/10 Terrible
Maria
2022/8/19
No estaba disponible, no pude hospedarme en este Hotel, ellos dijeron que no utilizan la aplicación y que no tienen ninguna relación con ustedes, les sugiero conversar con los propietarios o actualizar su base de datos, no pedir por adelantado dinero por algo que no esta disponible