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"Yes clean room. Very accomodating"

"Fast check in, helpful and kind staff. Great value stay"

"Room is spacious for family and the breakfast is great"

"Friendly personel, clean and spacious rooms"

"perfect, very clean."

"The stay was perfect. The hotel is established and you feel the history and class when you are walking in. The hotel staff is always available from unpacking your car and delivery your luggage on arrival to picking your luggage and packing your car back during departure. The service is incredible. The restaurant and bar are good with the variety of choices. "

"Room was very clean and modern. Looked newly renovated. Staff was super friendly and helpful!"

"Staff was very helpful on navigating the city."

"I got sick while in Lugano and spent a couple full days in my room. I was so grateful to be at this hotel. The staff were incredibly nice and helpful and the room and beds very comfortable. The pool kept the kids busy. Once I felt better I appreciated the location. It’s right near the lake and an easy walk to the center."