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Reviews of Cathedral Ledge Resort

4 out of 5
Cathedral Ledge Resort
17 Carroll Lane, Intervale, NH

Reviews

8.2

Very Good

Rating 10 - Excellent. 7 out of 19 reviews" "
Rating 8 - Good. 8 out of 19 reviews" "
Rating 6 - Okay. 3 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 1 out of 19 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Fletcher

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
It was only after we arrived at the property we were told that the pool and our jacuzzi were both out of order. We wouldn’t have stayed there had we known before hand. We even ran out of hot water when taking showers at night. It seemed old and in need of many updates and the worst part is the general manager was not helpful at all. I wanted a full refund for showing up to a non functional hotel but the general manager only offered a coupon for a free weekend. It was the WORST experience I’ve ever had in that area.
Stayed 4 nights in Apr 2022
Response from Front Desk Mgr. on 2022/5/6
We wish to apologize profusely for the situation with the pool. The heater broke down on the day of your arrival. We ordered the replacement part immediately and due to circumstances out of our control, we all continued to wait for the delivery for the duration of your stay. To our knowledge your Jacuzzi was not down, & it is in working order. We hope you take advantage of the 2 night certificate given in lieu of the inconvenience. We look forward to seeing you in the future!

10/10 Excellent

Fred

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2021

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2021
Response from Front Desk Mgr. on 2022/2/9
Thank you Sarah for your fabulous review score! We hope to see you again in the future. Be well.

6/10 Okay

Sheila

Traveled with family
Disliked: Room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Siobhan

Traveled with family
Liked: Cleanliness, room comfort
spacious and perfect
The house was clean and had everything we needed and more. Excellent location.
Stayed 3 nights in Aug 2021
Response from Front Desk Mgr. on 2022/4/26
Thank you for staying with us last summer, and for your lovely review. Hope you will stay this year!

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Plenty of room for 8 people.
Stayed 2 nights in Aug 2021
Response from Front Desk Mgr. on 2021/8/26
Thank you for sharing your thoughts, we look forward to seeing you in the future when you return to our beautiful valley!! ~Beth

8/10 Good

Anna

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved this experience. Resort was great. Location was perfect.
Stayed 4 nights in Aug 2021
Response from Front Desk Mgr. on 2021/8/16
Hello there! So glad you enjoyed your stay and our beautiful valley! We appreciate you sharing your thoughts!! Stay safe and well and we hope to see you again! ~Beth CLR

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, room comfort
I loved the layout of the condo! But it needed major updates!!
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveler

Traveled with family
You go to this location to ski so you are out most of the time. Property is decent but seriously outdated. The place needs a complete renovation. Other than that, spend two nights and get out.
Stayed 2 nights in Feb 2021

8/10 Good

Alonzo

Traveled with family
Liked: Cleanliness
Nice location for everything outdoors.
The check in process went pretty well, even with the Covid-19 issues to deal with. The location was perfect for what we had planned, however, our original plans had changed. We were going to have a family reunion, but the kids and grandkids from Florida didn't come up and stay with us. The condo would have been perfect for all of us. Really the only negative was the pillows, they really weren't comfortable at all! So, bring your own. The pool and rec room were closed as well, too bad but understandable. We will try again when everyone comes up for a visit. Very beautiful setting.
Stayed 2 nights in Jun 2020
Response from Beth on 2020/7/20
Hello! Thank you for taking the time to review our property. Hopefully you can visit us Post COVID when all our amenities are open to enjoy. Stay safe and well!

10/10 Excellent

Dawn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

edgar

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This place offer only one pillow per bed, bed are in bad shape very noise they screen every time you move. Place I Stay in was very run down. In ok shape clean but you can clearly see a lot of water damage on the bathroom walls a sign no one really take care of the place. I stayed there before at a different unit and it wasn't as bad as this one was. So I guess for my review you can get an idea and you can be the judge yourself. For me it was okay but not something I would choose again. The parking sucks they assign parking spots and they are very small and narrow and than you have people parking in front of you and there is nothing the costumer service will do to help they say there are helpless on that one.
Stayed 2 nights in Oct 2019

10/10 Excellent

Leann, Woburn ma

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property.. a little small but has all the amenities!! Definitely will go again
Stayed 2 nights in Aug 2019
Response from Beth on 2019/9/24
Oh Thank YOU!!! Greatly appreciate the positive words. So glad you enjoyed your stay, we look forward to seeing you in the future!! ~CLR Staff

8/10 Good

Matthew

Liked: Cleanliness, staff & service, room comfort
Clean, Basic, and Comfortable Accomodations
This resort is a bit dated, however the townhouses were able to accommodate my family comfortably and were clean and well stocked (kitchenware, linens, appliances). I would recommend bringing your own toiletries as our townhouses only had small bars of soap in the bathroom. The pool area, again, was dated, but the hours were good and everything was fully functional. Most of the staff that I encountered were extremely friendly and helpful and offered smiles and greetings. When we arrived we did need to request a shovel from the front desk as our walk way to our townhouse was covered in snow, but soon after we arrived a gentleman was out with a snowblower so I think we just arrived with bad timing (and it was in the beggining of February and the weather in North Conway is unpredictable). All in all, we enjoyed our stay. Nothing fancy, but comfortable and in a great area and a good option for larger groups!
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

8/10 Good

karen

Liked: Cleanliness, room comfort
Disliked: Staff & service
Cathedral ledge condos
The resort was well maintained but dated. Early 80’s decor. The condo was spacious and comfortable. The front desk women were horrible and unfriendly. Definitely think they need training in customer service and service with a smile!
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2019
Response from Beth on 2019/1/15
Thank you for your wonderful score for CLR. We appreciate it greatly and hope you stay with us again soon!!

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in North Conway, NH
First let me say, we without question will go back. Location was great, the size of the unit was excellent for 4 of us adults & a 1 year old. The unit was clean & adequately maintained, their were some minor stains from water leaks, but in no way an issue. The one thing that disappointed everyone, was that there was only 1 very thin pillow per person, so in the future I would bring additional pillows with us. The shower in the master bedroom was a little weird the way it was set next to the toilet, the shower door could only open as far as the toilet (about 1/3 of the way), for larger people, this may be a little squeeze getting in & out. The unit was very quiet, never heard a peep from any neighbors. The clubhouse was wonderful, really enjoyed the pool with our granddaughter. So we were very happy with our stay, and would highly recommend this appossed to a hotel room. Lots of room to spread out!!!!!
Stayed 2 nights in Oct 2018
Response from ~Beth CLR Front Desk Mgr. on 2018/11/2
Good morning! Thank you for your lovely review, our goal is to have guests that are happy!! We depend on your input to increase the comfort of your stay, thank you. Hope to see your family in the future!