Doppelzimmer | Water view
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Reviews of Hotel Harder Minerva

3 out of 5
Hotel Harder Minerva
15 Harderstrasse, Interlaken, BE

Reviews

5.8
Rating 10 - Excellent. 9 out of 43 reviews" "
Rating 8 - Good. 5 out of 43 reviews" "
Rating 6 - Okay. 8 out of 43 reviews" "
Rating 4 - Poor. 11 out of 43 reviews" "
Rating 2 - Terrible. 10 out of 43 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

KiBong

Stayed 2 nights in Oct 2023

4/10 Poor

Ali

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t do it.
This is not a cheap hotel by all means, that’s why I don’t understand why the owners won’t invest in it? No A/C just one sad fan, The showers are full of disgusting mold, the mattress is extremely old, is should not be called a hotel in the first a place, the room had literally one beat up chair and you have to sit, sleep and eat (if you must) on the bed, we asked for an iron which they don’t have! Spent couple more dollar and get elsewhere with better cleanliness and a management that cares of the customers!
Stayed 3 nights in Sep 2023

2/10 Terrible

Karthik

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

2/10 Terrible

Kenneth

Disliked: Property conditions & facilities, room comfort
Triple room was the size of a walk in closet. No air conditioning with tempts at 90F.
Stayed 5 nights in Sep 2023

2/10 Terrible

sandeep

Disliked: Cleanliness, property conditions & facilities
Very very small room...more like a prison...
Stayed 2 nights in Sep 2023

4/10 Poor

Yayoi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, the room I stayed couldn't be locked from inside, it was incredible. Of course I told about that to the staff but he just said, "okay, we will fix tommorow, good to know that." -What? He didn't change my room even though it was not safe at all!! Also, when I asked them to keep my laggage during my hiking, they put that in the launge without any tags, no one kept an eye on the laggage though. So i picked up my bag earlier than scheduled and put them to the station locker. They should refund me because they didn't provide what thet should. One good point was the location is very close to the paragliding center and super market. In the future, even if someone gave me money and asked to stay this hotel, I definitely would not do that.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Michael

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room for two people and supposed to have two beds. The room has a small bed only for one person. One of us slept on floor for two nights. The hotel knew the problem but did not get us a two-bed room.
Stayed 2 nights in Jul 2023

10/10 Excellent

M. Emilia

At breakfast close your eyes and imagine you are in a 1800 ballroom. The room is beautiful and the staff I met most friendly and helpful. The hallway and stairs of the hotel could be renovated. It seems the rooms were updated recently.
Stayed 1 night in Jul 2023

8/10 Good

Ong, Singapore

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Looks old on the outside but level 2 and above seems like just renovated. Rooms space is limited. Toilet areas is really small. Hotel is situated inside an alley. Reception/kitchen staffs are polite but their reception is not open like 8am to 5pm straight compare to other hotel. They have a break from 11am to 3pm. Have to call them if you subscribe international phone line With the price, i would have stay a better one
Stayed 1 night in Jun 2023

2/10 Terrible

Grace

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The beds had a ton of hair in them, the shower had mildew, the bedroom did not look like the photos, the drains were not draining. Some staff members were helpful and polite, the others were not as helpful and were yelling at other staff members in front of guests. Rooms were outdated as a whole but located in a good location. Did not stay the night as it was too gross, we had to leave because we could not stay in a bed with many hairs that did not belong to us in it. Staff did want to try to fix it but we were too grossed out at that point.
Stayed 1 night in May 2023

6/10 Okay

Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed at this place as it was easy to book, but there are better options avalable if you search.
Stayed 2 nights in Mar 2023
Response from Maite Garcia Hotel manager on 2023/3/14
Dear Alexander,Thank you very much for taking a moment to write your feedback from our hotel. For us it is very important since it allow us to get better everyday.We are sorry that your experience was not completely to your satisfaction. We hope that in the future you give us another chance to have you as our guests. To keep our clients happy is our priority number one.Warm regards,

10/10 Excellent

Irving

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and affordable price. Quality stay
Stayed 1 night in Nov 2022

2/10 Terrible

Kwok Fun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mainly serves Indian people
They give us the terrible room on the top floor with no elevator reach at first, change to a little bit better conditions room to us after our repeated complaints. The hotel overall is old and dilapidated.
Stayed 3 nights in Jul 2022
Response from Hotel Manager on 2022/8/7
Good morning Mr Kwok. Sincere apologies for the inconvenience caused. We will take necessary action to make future stays better. Best regards, Hotel Manager

10/10 Excellent

LEI

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and good service
Stayed 3 nights in Jun 2022

6/10 Okay

Angie

Liked: Cleanliness, property conditions & facilities, room comfort
Room for improvement
When you first enter, it looks like you have to take the stairs, but there is an elevator if you have big luggage. Check-in starts at 3, but when I arrived, I was greeted by nobody, then the housekeeper showed up and was unable to check me in. After I returned, the gentleman that helped me was very nice and friendly. The room was standard, tiny "bathroom", but the sink was just next to the bed which was odd. The towels were like hand towels. They gave me a room with a balcony which was nice, however it's connected to the room next door so that was a safety concern. There was no "do not disturb" knocker or an extra safety lock on the door so I felt uneasy about that. No breakfast, but they did have a coffee machine in the lobby, and one in the room. And no fridge in the room either.
Stayed 2 nights in Aug 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Good location to town and located on a quiet street.
Stayed 2 nights in Jul 2019
Response from Abi Kossai on 2019/7/24
Dear Guest Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. Please reach out to me directly at [email] if you would be willing to give us a Best Regards Abi Kossai Hotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019
Response from Abi Kossai on 2019/7/25
Dear Guest Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Abi Kossai Hotel Manager

4/10 Poor

Flavio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Pierre

Stayed 1 night in Sep 2023

4/10 Poor

Susanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir können das Hotel NICHT weiterempfehlen!
An der Reception wird nur Spanisch und Englisch gesprochen. Unser Doppelzimmer war mit 3 Betten belegt und damit ausgefüllt. In der ultrakleinen Nasszelle gab es keinen Föhn, die Fugen in der Douche waren schimmlig. Ein Fensterflügel war "blind" oder stark verschmutzt. Beim Mirgenessen ging das Brot aus, nach minutenlangem Warten gabs Toastbrot. Der Fruchtsalat war aus der Büchse. Das Geschirr auf den Tischen beim Frühstück räumte niemand weg! Die Gäste mussten das Geschirr und die Essensreste auf einen anderen Tisch stellen, damit sie für sich selber auftischen konnten. Für Hotels.com könnte sich die Qualität ihrer Angebote steigern, wenn solche 2/10 Sterne Hotel vom Angebit gestrichen würden! WIR KÖNNEN DAS HOTEL NICHT WEITEREMPFEHLEN!!!
Stayed 1 night in Sep 2023

8/10 Good

Miriam

Liked: Cleanliness
Stayed 1 night in Aug 2023

4/10 Poor

Alain

Disliked: Staff & service
Stayed 1 night in Aug 2023

2/10 Terrible

Felipe

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No había personal para ayudar en los check ins y check outs además de sus pésimos horarios para estos, pésimo desayuno y demás cosas
Stayed 1 night in Jul 2023

4/10 Poor

Edelbert

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Unser Zimmer hatte ca 15M2, auf der Fläche ein Doppel Bett ein Einzel Bett Gestell hinter dem Bett ,ein Schrank und ein kleines Pult ohne Tischleuchte dh 20-30cm Gehwege
Stayed 1 night in Jun 2023

6/10 Okay

Dag Magne

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Maria Luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel
El registro rápido personal amable y habitación bien.
Stayed 1 night in May 2023

4/10 Poor

Edith

Traveled with partner, Traveled with pets
Disliked: Amenities, property conditions & facilities
Ohne Worte
Stayed 2 nights in May 2023

10/10 Excellent

Daniella

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

6/10 Okay

Arsenia

Stayed 3 nights in Dec 2022

4/10 Poor

Benjamin

Stayed 1 night in Oct 2022

2/10 Terrible

CHUNIL

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

4/10 Poor

Mark

Disliked: Property conditions & facilities, room comfort
Mehr Schein als Sein
Freundlicher Empfang, netter Empfangsraum aber Zimmer ist diesen Preis nicht wert. WC-Raum extrem klein und eng, roch stark nach Feuchtigkeit und bei Dusche war der Brauseschlauch defekt, Wasser spritzte aus mehreren Löchern heraus. Bett war aber gut. WC war nicht gereinigt.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

6/10 Okay

Christophe

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
値段が安いのである程度は覚悟していましたが、想像していたより狭く古いホテルでした。 特にバスルームは狭くて暗くて酷かったです。 あと部屋にドライヤーがないので注意して下さい。結局近くの家電屋で買いました。 受付の方はフレンドリーで良かったです。
Stayed 2 nights in Aug 2021

8/10 Good

JUNE GI

Liked: Staff & service, property conditions & facilities, room comfort
서역에서 조금 거리는 있고 시설이 조금 낙후되고 밤에 라디에이터가 돌지않아서 추웠음 스텝은 매우 친절함
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Jun 2019
Response from Abi Kossai on 2019/6/14
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Abi Kossai Hotel Manager