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The Hey Hotel的簡介

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Featured Image
Minibar, in-room safe, individually decorated, desk
Minibar, in-room safe, individually decorated, desk
Minibar, in-room safe, individually decorated, desk
Minibar, in-room safe, individually decorated, desk

The Hey Hotel

3 out of 5

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • 免費無線上網
  • 可攜帶寵物
  • 餐廳
  • 可供應早餐
  • 商務服務
  • 可停車

Cleaning and safety practices

  • 消毒清潔
  • 提供手部清潔用品
  • 社交距離


    熱門景點Ballenberg Open Air Museum開車 21 分鐘
    熱門景點Trummelbach Falls開車 23 分鐘
    熱門景點Eiger開車 35 分鐘
    機場Bern (BRN-Belp)開車 43 分鐘

Choose dates to view prices



In the city center and near a train station, The Hey Hotel is in an area with great shopping. While the natural beauty of Lake Brienz and Lake Thun can be enjoyed by anyone, those looking for an activity can check out Mystery Rooms. Jungfrau Park and Jungfraujoch Sphinx Observatory are also worth visiting. Spend some time exploring the area's activities, including skiing and snowboarding. Guests love the hotel's central location.
Popular Location


  • Hoeheweg - 步行 1 分鐘
  • Kletterhalle Interlaken - 步行 3 分鐘
  • Ballenberg Open Air Museum - 開車 21 分鐘
  • Trummelbach Falls - 開車 23 分鐘
  • Eiger - 開車 35 分鐘


  • Interlaken West Station - 5 min walk
  • Bern (BRN-Belp) - 43 min drive


  • Where to eat
  • Ristorante Mercato – Serves lunch and dinner.
  • Spice India – Serves lunch and dinner.


The Hey Hotel

Skiing and dining in the mountains near Mystery Rooms
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at The Hey Hotel include ski storage and a coffee shop/café. All 192 individually decorated rooms feature free WiFi and minibars. For a bit of entertainment, TVs come with cable channels, and guests will also find room service and hair dryers.
The Hey Hotel offers 192 accommodations with minibars and safes. Each accommodation is individually decorated. Satellite television is provided. Bathrooms include bathtubs or showers and hair dryers.

This Interlaken hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.



  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge), Wired Internet (surcharge)

Parking and transportation

  • Self parking on site (surcharge)
  • Offsite parking available (CHF 10 per day)
  • Ski shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: CHF 18 for adults and CHF 18 for children
  • 2 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • Room service available

Family friendly

  • Laundry facilities


  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Spanish
  • Swedish

Business services

  • Business center
  • Conference center
  • Meeting rooms


  • Terrace


  • Smoke-free property



  • Bathtub or shower
  • Hair dryer


  • Cable channels
  • TV

Food and drink

  • Minibar


  • Desk
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Safe



Check-in from 3:00 PM - 6:00 PM


Check-out before 11 AM


Front desk staff will greet guests on arrival


Staffed front desk


Pets allowed for an extra charge of CHF 8.0 per pet, per night


Children are welcome
Kids stay free! One child 3 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available




You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 18 for adults and CHF 18 for children (approximately)
  • Nearby parking fee: CHF 10 per day
  • Pet fee: CHF 8.0 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property


One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding


Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.


City Hotel Oberland
City Oberland
City Oberland Hotel
City Oberland Swiss Quality
City Oberland Swiss Quality Hotel
City Oberland Swiss Quality Hotel Interlaken
City Oberland Swiss Quality Interlaken
Hotel City Oberland
Hotel Swiss Quality
Swiss Quality Hotel
The Hey Hotel Hotel
Hotel City Oberland
The Hey Hotel Interlaken
The Hey Hotel Hotel Interlaken
City Oberland Swiss Quality Hotel


Rating 5 - Excellent. 67 out of 257 reviews
5 - Excellent 26%
Rating 4 - Good. 109 out of 257 reviews
4 - Good 42%
Rating 3 - Okay. 58 out of 257 reviews
3 - Okay 23%
Rating 2 - Poor. 17 out of 257 reviews
2 - Poor 7%
Rating 1 - Terrible. 6 out of 257 reviews
1 - Terrible 2%




Staff & service




Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and location friendly people great experience
Stayed 2 nights in Oct 2019

2/5 Poor

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
During vacation, one is supposed to wake up leisurely in the morning to a nice, quiet surroundings. However, there was major renovation going on and we were woken up to the noise of drilling and electric saws, not good. Secondly, because of this renovation,we were put up in an adjacent building, not the main one shown in the photos. The secondary building is not as pleasant as the main one, not much light falling into the room. During booking of this property on expedia, there was no information on this renovation, the reason is obvious but that does not mean the customers should get cheated.
Stayed 4 nights in Jan 2020

2/5 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
More like a dorm than a hotel
This hotel is currently under renovations, so I am sure the new hotel rooms will be nicer. However, our hotel room was very minimal and looked more like a college dorm than a highly-rated hotel. There was no way to control the temperature of the room, the bed was uncomfortable, and the shower head was broken. Overall, this hotel was disappointing.
Stayed 1 night in Jan 2020

3/5 Okay

Stayed 1 night in Oct 2019

4/5 Good

Traveled with group
It’s clean enough with very few amenities. The rooms could be a little cleaner, more modern, and nicer.
Stayed 2 nights in Sep 2019