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Aparthotel

Kaiser Max Design Appartements

3.5 star property

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Located close to Golden Roof and Hofburg, Kaiser Max Design Appartements provides a terrace, an art gallery on site, and a shopping mall on site. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a coffee shop/cafe and a bar.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free WiFi
  • Restaurant
  • Outdoor Space
  • Bar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Executive Studio Suite (Kaiser Max Residenz)

Executive Studio Suite (Kaiser Max Residenz) | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Executive Studio Suite (Kaiser Max Residenz)

Highlights

Deck/patio
Individually furnished
Individually decorated
Heating
Kitchen
Refrigerator
Dining table
Dishwasher
  • City view
  • 753 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Design Suite (Jaegerherz)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Design Suite (Jaegerherz)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Kitchen
Refrigerator
Dining table
Dishwasher
  • City view
  • 592 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Executive Suite (Wilder Mann)

Executive Suite (Wilder Mann) | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Executive Suite (Wilder Mann)

Highlights

Individually furnished
Individually decorated
Heating
Kitchen
Refrigerator
Dining table
Dishwasher
Flat-screen TV
  • 947 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Design Suite (Jagdhof)

Design Suite (Jagdhof) | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Design Suite (Jagdhof)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Kitchen
Refrigerator
Dining table
Dishwasher
  • City view
  • 592 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Family Suite (Goldene Krone)

Family Suite (Goldene Krone) | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Family Suite (Goldene Krone)

Highlights

Individually furnished
Individually decorated
Heating
Kitchen
Refrigerator
Dining table
Dishwasher
Flat-screen TV
  • City view
  • 947 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Premium Suite (Stadtturm)

Premium Suite (Stadtturm) | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Premium Suite (Stadtturm)

Highlights

Individually furnished
Individually decorated
Heating
Kitchen
Refrigerator
Dining table
Dishwasher
Flat-screen TV
  • City view
  • 592 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Elite Suite (Hofburg)

Elite Suite (Hofburg) | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Elite Suite (Hofburg)

Highlights

Individually furnished
Individually decorated
Heating
Kitchen
Refrigerator
Dining table
Dishwasher
Flat-screen TV
  • 947 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Suite (Goldenes Dachl)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Luxury Suite (Goldenes Dachl)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Kitchen
Refrigerator
Dining table
Dishwasher
  • City view
  • 592 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite (Bergjuwel)

Deluxe Suite (Bergjuwel) | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Deluxe Suite (Bergjuwel)

Highlights

Individually furnished
Individually decorated
Heating
Kitchen
Refrigerator
Dining table
Dishwasher
Flat-screen TV
  • City view
  • 592 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 1 Double Bunk Bed and 1 Double Sofa Bed
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About the neighborhood

Located near a boardwalk/promenade, Kaiser Max Design Appartements is in Innsbruck City Centre neighborhood and is connected to a rail/subway station. The area's natural beauty can be seen at Hofgarten Park and Nordkette Mountains, while Tirol Panorama and Swarowski Crystal Worlds are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Bergisel Ski Jump. Enjoy the great outdoors with rock climbing, mountain climbing, and hiking/biking trails, or hop on a moped rental nearby and explore all the area has to offer. Visit our Innsbruck travel guide
View more Aparthotels in Innsbruck
Map
Herzog-Friedrich-Straße 23, Innsbruck, 6020

What's nearby

  • Golden Roof featuring heritage architecture, street scenes and a city
    Golden Roof
    1 min walk - 0.0 km
  • Innsbruck Marktplatz Christmas market, night view with colors reflections in the Inn river.
    Innsbruck Old Town Christmas Market
    1 min walk - 0.0 km
  • Imperial Palace featuring heritage elements, interior views and art
    Hofburg
    2 min walk - 0.2 km
  • Alpine summer view with the famous Berg Isel Ski Jump Tower and the Nordkette mountains in the background near Innsbruck, Austria
    Nordkette Mountains
    12 min walk - 1.1 km
  • Innsbruck City Tower
    1 min walk - 0.0 km

Getting around

  • Innsbruck Central Station
    12 min walk
  • Innsbruck Technik Tram Stop
    19 min drive
  • Kranebitten Airport (INN)
    18 min drive

Restaurants

  • Augustiner Stiftskeller
    2 min walk
  • Gelateria Tomaselli
    1 min walk
  • Manna Delikatessen Café
    2 min walk
  • Cafe Katzung
    1 min walk
  • McDonald's
    1 min walk

About this property

Kaiser Max Design Appartements

A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a front-desk safe. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Comforts include a Tempur-Pedic bed and premium bedding, and guests will also find conveniences like a coffee/tea maker and a dishwasher. Change of towels is available on request.
Kaiser Max Design Appartements offers 9 accommodations with espresso makers and safes. These individually decorated and furnished accommodations include dining tables. Tempur-Pedic beds feature down comforters and premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Flat-screen televisions come with cable channels. Additionally, rooms include coffee/tea makers and portable fans. Change of towels and change of bedsheets can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski area nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Snowboarding nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 16 per night)
  • Street parking available
  • Onsite parking options include a garage

Family friendly

  • Crib: EUR 10 per day

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Dining table

Bedrooms

  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Art gallery
  • Flat-screen TV with cable channels

Outdoor areas

  • Terrace

Laundry

  • Coin laundry

Comfort

  • Heating
  • Portable fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Handrails in stairways (34 inches high)
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Safe
  • Safe at front desk

Location highlights

  • Connected to a convention center
  • Connected to a rail/subway station
  • Connected to a shopping center
  • In a historical district
  • In the city center
  • Near a hospital
  • Near a train station
  • Near a zoo
  • Near an outlet shopping mall
  • Near the airport
  • Near the boardwalk/promenade

Things to do

  • Bicycle equipment shop
  • Designer stores
  • Shopping mall
  • Bicycle rentals nearby
  • Casino nearby
  • Hiking/biking trails nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 5 floors
  • 9 units
  • Bed sheets changed on request
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out fee: EUR 20

Special check-in instructions

The front desk is open Monday - Saturday (3:00 PM - 9:00 PM) and Sunday - Sunday (3:00 PM - 6:00 PM)
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 16 per night (66 ft away)
  • Late check-out fee: EUR 20
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Kaiser Max Design Appartements Apartment Innsbruck
Kaiser Max Design Appartements Apartment
Kaiser Max Design Appartements Innsbruck
Kaiser Max sign Appartements
Kaiser Max Design Appartements Innsbruck
Kaiser Max Design Appartements Aparthotel
Kaiser Max Design Appartements Aparthotel Innsbruck

Frequently asked questions

Is Kaiser Max Design Appartements pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Kaiser Max Design Appartements?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Kaiser Max Design Appartements?

Check-out is at 10:00 AM. Late check-out is available for EUR 20.

Where is Kaiser Max Design Appartements located?

Located in Innsbruck City Centre, this aparthotel is steps from Golden Roof and Hofburg. Hofgarten Park and Nordkette Mountains are also within 1 mi (2 km). Innsbruck Central Station is 12 minutes by foot and Innsbruck (IOB-Innsbruck Central Train Station) is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Kaiser Max Design Appartements Reviews

9.0

Wonderful

9.4

Cleanliness

9.4

Location

8.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 90 out of 148 reviews
Rating 8 - Good. 38 out of 148 reviews
Rating 6 - Okay. 12 out of 148 reviews
Rating 4 - Poor. 6 out of 148 reviews
Rating 2 - Terrible. 2 out of 148 reviews

Reviews

10/10 Excellent

Shirley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean & spaces room. Wonderful location, easy access to all sightseeing places.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing property! The room had a wonderful breakfast nook with a view of the Goldenes Dachl. We loved staying here.
Stayed 1 night in Sep 2024

10/10 Excellent

Natalie

Liked: Cleanliness, property conditions & facilities, communication
Very friendly staff. Amazing location and great spacious room
Stayed 1 night in Dec 2023

10/10 Excellent

Meghan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location is perfect. We stayed in Studio on 5th floor with 2 adults and 2 kids (12,9). Plenty of room and exceeded our expectations.
Stayed 2 nights in Dec 2024

8/10 Good

Tina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall we had a great stay at Kaiser Max apartments. The restaurant downstairs had great food without even needing to go outside. The owner was very kind when we spoke with him and gave us extra perks for our room. When booked on Expedia, they wouldn't give us the room code until we payed an additional room cleaning fee that was not transparent on the listing. While staying there, there was very loud construction outside the window, though this is out of the control of the property managers. With no AC, the bunks get quite hot at night.
Stayed 6 nights in Aug 2025

8/10 Good

Maureen

Liked: Cleanliness, amenities, room comfort, communication
Amazing location and helpful staff. There was a heat wave so lack of air conditioning wasn’t great, but my understanding is that this is usually not an issue under normal weather conditions.
Stayed 1 night in Aug 2024

8/10 Good

Christie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location, a little noisy but didnt affect us as much as we thought. Good space, fell in love with the window view. Only negative was pillows not great, and becareful as water can leak out of bathroom. Everything else great
Stayed 3 nights in Dec 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was in an excellent location and very clean. It was well-equipped with essentials like towels, pillows, a hairdryer etc. However, there was an oddly placed planter in one of the rooms, seemingly used to cover some exposed pipes. The check-in process was smooth but unconventional, as the restaurant host also served as the apartment manager and was only available between 3:00 and 9:00 PM. We considered storing our luggage after checkout, but there was no one to assist since the restaurant didn’t open until 3:00 PM.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Communication

Cute apt. Horrible check-in experience

We had a very painful check-in process. This is a small apartment building, not a typical hotel. We arrived on a Sunday and there was no staff, despite arriving during the advertised check-in hours. Hotels.com was no help. Finally we received a text from staff requiring more money in order for him to come check us in, despite having paid in full through Hotels.com. Once we finally got in the apt, the rest of the stay was smooth. The apt is in a great location and is in good condition. It was very warm with no AC, but it’s common not to have AC.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spotless and beautiful!
Stayed 1 night in Feb 2026

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location great. Apartment worked well for family of 5. Kids lived bunked beds
Stayed 2 nights in Dec 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place! Yes, check in could be annoying but other than that what an amazing place! I’ll def stay here again
Stayed 6 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved this area and the privacy
Stayed 5 nights in Feb 2025

10/10 Excellent

Katryna

Liked: Cleanliness, room comfort, communication
3 rd time staying at Kaiser Max! Absolutely love this place! I will be back next year!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, clean appartement situated in the heart of Innsbruck
Stayed 1 night in Jan 2018

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities, communication
This apartment was outstanding. Attached restaurant was a big benefit with helpful staff. Our view from apt. 5 was fabulous! Right in the middle of everything you want or need. Very clean with all amenities and charming.
Stayed 4 nights in Sep 2022

8/10 Good

Matt

Liked: Cleanliness, amenities, property conditions & facilities, communication
Was a pleasant experience. The room location was amazing. Top floor of building next to ancient clock tower looking out on popular square. You enter the Apartment via a restaurant. Great location. Only snag was they charged me with an unexpected cleaning charge of $35 upon check-in. I would stay there again.
Stayed 2 nights in Oct 2022

8/10 Good

Minna

Liked: Cleanliness
Spacious apartment with two beds, very clean and modern in design. In a great location, right in the heart of old Innsbruck. The apartment felt hot and stuffy and we couldn’t figure out how to cook it down, and the linens and towels were really minimal. It was fine for one night.
Stayed 1 night in Dec 2019

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities, communication
The directions to the apartment were a little confusing so took us a little longer to find; however, the building is located next to the old town tower, which is a good landmark and easy to find. The apartments are above a cafe and are very clean, modern and fresh looking. We arrived in the middle of a heatwave so the building was probably hotter than normal, with fans and windows in use instead of AC, but this is typical for many European locations. We had plenty of space for our family to spread out and loved the central location within the old town as we could walk everywhere. Didn’t see the staff apart from check in but they were very friendly and there for help/questions if needed. There are cafes, restaurants and shops within mins/seconds walk from the apartment building so everything is close by, which is a great plus on top of the quality building. Would highly recommend the apartment as a ideal location to explore Innsbruck and the surrounding area from.
Stayed 2 nights in Jun 2025

4/10 Poor

Megha

Disliked: Amenities, property conditions & facilities
Construction going on. No AC in the property so had to open the windows to bugs and construction. Water from the bathroom spills over to the living room if towels are not kept sufficiently. Extra towels.are $2 Euro each.
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Price Not Clear - Bathroom Door Transparent

The front desk refused to let us in the apartment, demanding we pay per person. Something not clarified at the booking. Also the bathroom door is basically transparent so it was very uncomfortable for our group to share the space. Despite the central location, I would not recommend this property to anyone.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The apartment is beautifully updated and very clean and comfortable with one major downside. No AC. Without AC you are stuck opening your windows just to survive the heat to find that in Innsbruck people stay up through the night. The apartment is located in the busiest part of Innsbruck meaning loud noises all night. The worst two nights of sleep of our European vacation. We love Innsbruck and just wish the Beautiful apartment had AC.
Stayed 2 nights in Jun 2018

8/10 Good

Kyle

Liked: Cleanliness, room comfort

Great apartments and location!

This is a great place! Located right in the middle of old town and the apartment is awesome - everything you need! Communication wasn’t the best - the apartments are located above a bar and the bar was closed when I arrived so I had to troubleshoot. When I connected - they were super helpful, but it was unexpected and not the best after a long trip to arrive. Room was great but I was at the top and it was pretty warm. The AC unit didn’t have a tube to feed the hot air out the window, so it blew hot air out the back as well and the Gold member perk (bottle of wine) wasn’t in the room. Not a big deal as it is pretty circumstantial, but worth noting. I would definitely stay here again. The location and value and definitely worth it!
Stayed 5 nights in Sep 2022

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed in Innsbruck in July as a family of 4 with two children, ages 12 & 17. Parking- Although there is no onsite parking, there is an offsite paid parking garage around a 5 minute walk from the apartment that was easily walk-able. Communication & Check-in- The communication was limited but informative and the Check-in was seamless. You access the entrance to the Apartment via a restaurant and check in with the hostess. The apartment elevator is right inside the door to the restaurant and easily accessible once you check in. The process took only a few minutes and was very easy. The building felt very secure, clean, and safe. Apartment- The apartment itself had two bedrooms, a pull out couch in the living room, a kitchen, and a nice large bathroom. The space was very clean and modern, and gave us ample room to spread out as a family. The air conditioning wasn't strong, but the windows were able to be opened and let in a welcomed cool breeze. Location- You CANNOT BEAT the location of this apartment. I honestly had no idea when we booked it how great it is. Located in the main square of the city, you simply have to look up for the apartment building entrance to see the Golden Roof. Almost everything the city has to offer is within steps of the building entrance and easily walk-able.
Stayed 3 nights in Jul 2025

4/10 Poor

Graham

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
We spent a lot of money to stay here so my expectations were pretty high. Wi-Fi signal was non existent in most of the place, which is tough when you travel internationally and get no cell service. I scanned the network and there were 41 devices on the Wi-Fi, I just don’t think the owner has kept up with the infrastructure needs to serve a whole building. No flexibility on late checkout… usually people will at least offer a few minutes or a solid explanation why we need to be out promptly at 10. Again, traveling internationally this is something to consider as 10am is early. There were little kids slamming around the floor above nearly all hours of the day and night, so it was hard to sleep for the few hours we were there.