Find Family Hotels in Ingolstadt

"Great breakfast buffet and amenities, location is busy but right across from the train station for easy in and out access. "

"Very convenient location next to the central train station and short walking distance to main attractions, restaurants, and shopping. Enjoyed the short walk to Karlsplatz and Konigsplatz. The hotel is very well maintained, clean, and has cute german character decor inside. The staff was very professional and friendly, and make you feel welcome and comfortable. The breakfast buffet is also provides very good. "

"Well laid out room with ample space for suitcases. Bathroom with a rainfall shower is perfect after a long travel day"

"Clean room | Staff | Shops nearby | Business-friendly all great"

"Easy to get in and out! Clean hotel, helpful staff "

"Clean room. Helpful staff. "

"Clean and spacious rooms at an excellent price only 50mts from hbf"

"Everything is wonderful. "

"I have stayed at this hotel multiple times. The property itself is very good: spacious and comfortable rooms, an excellent spa area with large saunas, a great bar, and a decent restaurant. The location close to the airport is clearly a major advantage. However, the service level consistently falls short of what one would expect from a self-proclaimed 4.5-star hotel. Reception is often understaffed (sometimes only one person, occasionally no visible staff at all). The spa area feels unsupervised, with no visible personnel. There is no valet service, and guests are required to park in the back and carry their luggage without assistance. Overall, there is very little sense of proactive service or guest support. On a previous stay during heavy snowfall, the front parking area was half empty but blocked off for a future event. Despite explaining that I was leaving early the next morning and would not interfere with the event, the request to temporarily park in front was refused without flexibility. The interaction was polite, but completely rigid and indifferent. The hotel clearly benefits from conference business and airport-related agreements, and the infrastructure reflects that. Unfortunately, the service culture does not match the level of the facilities. A very good property, but the service experience prevents it from feeling like a true 4.5-star hotel, but rather Self-Serivce budget property. "