Thank you for taking a moment to leave a review, Travis. The staff and I at the Red Roof Inn Indianapolis South appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Steve,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Indianapolis South. We sincerely appreciate your comments and are happy to hear you had a great experience with us, our staff service and the convenience of our hotel. We value your input, but it seems there's been a confusion in your review. Our hotel doesn't provide the laundry facilities you mentioned, and we're concerned that there may be a mistake in the location you're referring to.Please review your recent stay details to ensure this is the location you intended to review. If a mistake had been made, please let us know so it can be corrected. Post stay feedback is very important to Red Roof as is the accuracy of the content provided.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Jesse,We at the RED ROOF INN INDIANAPOLIS SOUTH are very sorry to learn that you were not able to fully enjoy your stay due to the fact that you did not feel safe. We at Red Roof take your feedback is taken very seriously, and rest assured that we will take the appropriate measures to address the issue to ensure guest satisfaction and comfort. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Tim,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN INDIANAPOLIS SOUTH. I was happy to read you found our rates to be fair and our rooms clean and equipped with basic essentials. However, the property was a bit old and run down in your opinion. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Cathy, Thank you for taking part in our guest survey following your stay at the RED ROOF INN INDIANAPOLIS SOUTH. It’s great to hear you were pleased with our clean and comfortable room, our friendly and personable staff and close proximity to restaurants and stores. You however indicated the toilet was faulty, the iron board was broken and in the parking lot was unclean. Rest assured your comments will be shared with the property. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services and make our guest experiences better. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Jenise,Thanks for sharing this perfect rating. Our goal at the Red Roof Inn Indianapolis South is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, prompting your 5/5. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. We appreciate your business and we hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Julio, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Indianapolis South and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Sa'Vaughn,Thanks for sharing this perfect rating. Our goal at the Red Roof Inn Indianapolis South is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Peter, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN INDIANAPOLIS SOUTH and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear David,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN INDIANAPOLIS SOUTH. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the landscaping, lack of floor coverings. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Thank you for taking a moment to leave a review, Deborah. The staff and I at the Red Roof Inn Indianapolis South appreciate your 4/5 score following your stay. I am happy that you found our hotel's team to be very friendly. However, you stated that your AAA benefits were not processed. Rates cannot be changed at property level when you book through a third-party site. In the future during your booking process, please inform your booking source of our AAA membership to see if they will be able to assist. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Donald,We are sorry to hear your recent experience at the Red Roof Inn Indianapolis South did not meet your expectations. The insight you provided us with is nowhere near the standard of our brand, so I was truly disappointed. I have certainly brought this to management’s attention in an effort to investigate your concerns and have them addressed. We at Red Roof appreciate your business and truly value your feedback.We wish you all the best in your future travels.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Tommy. The staff and I at the RED ROOF INN INDIANAPOLIS SOUTH appreciate your 4/5 score. However, you indicated that the less-than-ideal encounter in the parking lot dampened your experience. At Red Roof, safety and security are some of our top priorities, so I am sorry to hear that was not achieved with you. In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Very truly yours,Sharma Red Roof Management RediResponse Specialist

Hello Aimee, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN INDIANAPOLIS SOUTH and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Katrice, Thank you for taking a moment to complete our survey. At the Red Roof Inn Indianapolis South we strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Karianne, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Indianapolis South and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Kianna, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN INDIANAPOLIS SOUTH and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Kevin. The staff and I at the RED ROOF INN INDIANAPOLIS SOUTH are disappointed to see your 1/5 score following your stay. However, you indicated that the lengthy wait at check-in, the smell of smoke in your non-smoking room, and the other issues mentioned dampened your experience. Your satisfaction is important to Red Roof, so I am sorry for any inconvenience caused.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely,Red Roof Management

Thank you for taking the time to write about experience at the RED ROOF INN INDIANAPOLIS SOUTH. Jay, it is so rewarding to read that you had a great encounter with us and we truly appreciate your kind remarks about our hotel met your needs. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Jay, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price! Sincerely, Red Roof Management

Dear Hailey,Thank you for taking the time to complete our guest survey. We appreciate your 3/5 score and comments regarding your recent stay at the Red Roof Inn Indianapolis South. I'm sorry to hear that you were confused with the charges that applied. Please feel free to contact our Red Roof property directly via phone call to discuss the charges. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Hello Tara,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN INDIANAPOLIS SOUTH and I appreciate 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear Jessie,Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN INDIANAPOLIS SOUTH regarding the nice area. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Dear Susan,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN INDIANAPOLIS SOUTH. We value you as our guest and welcome your 4/5 score. At Red Roof it's good to read that you have noticed our property is being currently renovated. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Dear Jackie,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN INDIANAPOLIS SOUTH. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with holes in bathroom door, cracks in tub and all the other concerns that you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Thank you, Marlene, for taking the time to share your feedback regarding your recent stay at the Red Roof Inn Indianapolis South. It's wonderful to hear that you had a great stay, resulting in a 5/5 score. At Red Roof, we aim to deliver a positive experience for all out guests and we’re happy you were satisfied with your stay.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Jacob, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN INDIANAPOLIS SOUTH regarding the attentive staff, amenities provided and clean room. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Thank you for taking a moment to leave a review, Courtney. The staff and I at the Red Roof Inn Indianapolis South were disappointed to see your 2/5 score following your stay. In order to understand what prompted your 2/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Red Roof Management

Hi Robert,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the Red Roof Inn Indianapolis South. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,RedRoof Management

Hi Tamielle, Thank you for taking the time to write a review of your stay at the Red Roof Inn Indianapolis South. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Regards,RedRoof Management

Hello Brian, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN INDIANAPOLIS SOUTH and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Thank you, Tyrus, for sharing your feedback with us regarding your recent stay at the Red Roof Inn Indianapolis South. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we aim to deliver a positive experience for all out guests and we’re happy you were satisfied with your stay.Once more, thank you for posting your review. We look forward to having you visit with us again in the future. Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Keith. The staff and I at the Red Roof Inn Indianapolis South appreciate your 4/5 score following your stay. You stated that the heater broke. However, I am happy that you were able to get a room change. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

Dear Jordan,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Indianapolis South. It's disheartening to hear that the experience you had wasn't to your liking, due to how our Ac ran and the plumbing of our toilet. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Red Roof Management

Dear Ken D,Thank you sharing your feedback with us. I am disheartened to read that you weren't pleased with the room smelled like smoke, the floor was sticky and there was a lack of cleanliness in the room. Please accept our most sincere apologies for these issues affected your overall experience and the impression it left with you. It is important to know that we thoroughly clean and inspect all rooms in between guest, so I am disappointed that we fell short on your visit. In an effort to have your concerns addressed, we will be taking your comments in to consideration and address the matters with the appropriate department. Your feedback is very important to us, so thank you for sharing.Thank you for choosing Red Roof Inn Indianapolis South. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Thank you for taking a moment to rate your experience, Tom. The staff at the Red Roof Inn Indianapolis South and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Devorine Red Roof Management RediResponse Specialist

Hi Linda,Thank you for sharing your comments and I am so disappointed to hear there was no coffee or hairdryer. Let me humbly apologize for how this impacted your experience. I noticed you reserved a Standard King room type which doesn't have the missing amenities you mentioned. In the future should you require these amenities please consider our Superior King room. It is important to also note that free coffeehouse-style coffee and tea is served in the lobby. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services.Thank you for choosing Red Roof Inn Indianapolis South. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hello William,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN INDIANAPOLIS SOUTH and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,ChirellRediResponse Specialist

Dear Derick,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN INDIANAPOLIS SOUTH. I am happy to hear everything was good resulting in a 5/5 score. At Red Roof, it is our primary aim to give you a positive experience, so it's good to learn that this was achieved with you.Thank you again for your review and we hope to continue to provide great experiences for you at Red Roof.Sincerely,Sharma Red Roof Management RediResponse Specialist

Hello Layne, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Indianapolis South appreciate your 10/10 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. For future reference, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Tianna Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Jon. The staff and I at the Red Roof Inn Indianapolis South appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Red Roof Management

Hello Russell, The staff at the Red Roof Inn Indianapolis South and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Valued Guest,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Indianapolis South. It's great to read that you were pleased with the convenience of our location. However, the situation you described regarding the air conditioner and the refrigeration was truly disheartening to read. Nevertheless, I am glad to know that you made an effort to report the problem to the front desk before leaving in an effort to directly address your concerns.Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Hello Terry,We are sorry you had a less than satisfactory experience, prompting your 6/10 rating, following your stay at the Red Roof Inn Indianapolis South. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oniel Red Roof ManagementRediresponse Specialist

Dear Devon,The staff at the Red Roof Inn Indianapolis South and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello Michael,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Indianapolis South and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail Red Roof Management RediResponse Specialist

Dear Valued Guest,I appreciate the time that you took to share your sentiments with us. Our team at the Red Roof Inn Indianapolis South appreciated your 8/10 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRed Roof ManagementRediResponse Specialist

Hello Darrell,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Indianapolis South. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Abigail RediResponse Specialist

Hello Tinashe,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating, following your stay at the Red Roof Inn Indianapolis South. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRediresponse Specialist

Dear Corey,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Indianapolis South. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. I sincerely apologize that your stay didn't meet your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Feedback from our guests at Red Roof is always welcome as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear James,Thank you for taking the time to tell us about your experience at the Red Roof Inn Indianapolis South. It's disheartening to read that your most recent experience with us did not meet your expectations due to the situation you described regarding the uncleanliness of the comforters, the less than ideal encounter you had with the front desk staff and the other concerns you listed. Please accept our sincerest apologies for any inconvenience this had on your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I will sharing your feedback with management to ensure that your concerns are addressed.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels.Sincerely,CarlaRed Roof Management RediResponse Specialist