I had a paid reservation for a suite for 4 nights. When I arrived, they notified me that they had "overbooked" and needed to downgrade me to a single. The room was very humid even with the AC running and noisy. There were even empty beer cans that had not been cleaned out. Amazingly, they did not offer any sort of refund.
It was nice that they offered a breakfast bar (7-9 am). It was staffed by a very surely woman who did a little less than the bare minimum. There was always something important missing-- forks, waffle batter, milk, coffee. Weirdly, they kept the syrup in a red ketchup bottle. The milk was watered down, and the hardboiled eggs were sad little soggy things in a bowl of dirty water.
Christopher
於 2025 年 7 月住了 4 晚
8/10 不錯哦
Jamie
團體旅遊
2025 年 8 月 6 日
不喜歡:整潔度和住宿環境和硬體
The best part of the stay were the bartenders, the room had black mold and the sheets felt wet.. I was there for GenCon and they scheduled a wedding while that was going on so that was awkward to have to deal with.. the wedding guest were not polite to the people there for GenCon and they were very disrespectful in general. If you are looking for a cheap place to stay this is fine, but.. I wouldnt stay there again.
Jamie
於 2025 年 7 月住了 5 晚
8/10 不錯哦
Lydia
2025 年 8 月 5 日
喜歡:整潔度和員工素質
family dining options was not very good in the bar area, we waited and hour and never got our food so we left
Lydia
於 2025 年 7 月住了 1 晚
4/10 不太好
Michael
家庭旅遊, 親子旅遊
2025 年 8 月 4 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The search was for 2 adults and 3 children (ages 2, 4, and 14). The room was advertised as sleeping 5 with rollaway beds available. When we checked in, we asked for a rollaway as the room did not come with a pull out sofa. The desk clerk stated the 2 queen beds sleep 5. I explained I have always known queen beds to sleep 2 people and we have 5 people so we will be needing a third bed. The desk clerk continued to argue and stated she wasn't even sure they have rollaway beds available and even if they do it is a available as a surcharge which was not advertised. Even though they claim the rooms sleep 5, the room was only provided 4 pillows total. The hallways smelled like they were trying to cover up a smell with cheap men's cologne. The room came with 2 towels. The room appeared recently renovated but still had crumbs in every corner. Breakfast was offered but the choices were very limited and they ran out of the "healthier" items with over an hour to go before shutting down the area. They had troughs with stale water and garbage located outside of the indoor pool area.
Michael
於 2025 年 8 月住了 1 晚
2/10 很糟糕
Nathan
親子旅遊
2025 年 8 月 4 日
不喜歡:整潔度和員工素質
There was mold and mouse droppings on the floor. The sheets were stained. They did not offer a refund of any type. Very disappointed.
Nathan
於 2025 年 8 月住了 1 晚
2/10 很糟糕
Alexandria
情侶出遊
2025 年 8 月 3 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Stains on the bed sheets holes in the bathroom door and the connecting door didn’t even have a handle so you could hear everything in the neighbors room next door. Overall just a gross environment wouldn’t stay there again. Also there’s wasn’t any trash cans in the room which made it even more inconvenient
Alexandria
於 2025 年 8 月住了 1 晚
6/10 一般般
Rodney
2025 年 8 月 2 日
喜歡:員工素質和住宿環境和硬體
I like the lake in the back. The patio with the gazebo. I think the bar should stay open longer
Rodney
於 2025 年 7 月住了 2 晚
2/10 很糟糕
ivelyn
2025 年 7 月 30 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Horrible
ivelyn
於 2025 年 7 月住了 2 晚
4/10 不太好
Arturo
2025 年 7 月 29 日
喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
The place needs maintenance in every level.
Very poor workmanship in everything.
Doors don't close or open properly.
Nothing works right on the plumbing department.
The paint and the caulking on the walls is terrible.
The bathtubs are peeling off.
Phone did not work.
Windows were disgusting filthy.
Etc. Etc. Etc.
Arturo
於 2025 年 7 月住了 2 晚
6/10 一般般
David
2025 年 7 月 25 日
喜歡:整潔度和員工素質
property use a little ran down, but was clean.
David
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Jessica
團體旅遊
2025 年 7 月 11 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Would never ever stay here again. Dirty, smelled like weed everywhere, not safe, parking lot was disgusting, pool was so packed no one else would fit, language barrier with staff and people were letting large groups in side doors that weren’t guests.
Jessica
於 2025 年 6 月住了 1 晚
2/10 很糟糕
William,Sacramento
家庭旅遊
2025 年 7 月 9 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Dirty, old, not kept up. Would not stay here again.
William
於 2025 年 5 月住了 5 晚
2/10 很糟糕
Aaron
情侶出遊, 家庭旅遊, 親子旅遊
2025 年 6 月 30 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Stuck door, Bad mattress, Weird smell, Decorations still on the ceiling, Room number was a taped piece of paper, Suspicious person driving around the parking lot, Hallway in general disrepair, The pictures on line looked nothing like the reality.
Aaron
於 2025 年 6 月住了 2 晚
8/10 不錯哦
David
2025 年 6 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff . Clean areas
David
於 2025 年 6 月住了 2 晚
4/10 不太好
Tania
2025 年 6 月 29 日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Tania
於 2025 年 6 月住了 1 晚
6/10 一般般
DANYIEL,INVERNESS
情侶出遊, 團體旅遊, 家庭旅遊, 親子旅遊
2025 年 6 月 24 日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Drug deals in parking lot
No pool access until 3 pm then all the locals come take over and the rooms are dirty floors sticky no extra linens no water to shower the last day breakfast was cereal and expired milk and nasty plastic tasting boiled eggs and toast , cars racing in parking lot
Prostitution going on in back parking lot prostitutes approach guests when you walk to your car or walk around absolutely nothing to do to entertain your children until 3pm. All games missing pieces and pool closed until 3PM. THE GRILL IS AMAZING FOR FOOD.
DANYIEL
於 2025 年 6 月住了 2 晚
4/10 不太好
Richard
團體旅遊
2025 年 6 月 18 日
Dirty and filthy.
Richard
於 2025 年 5 月住了 4 晚
4/10 不太好
Brandon
2025 年 6 月 15 日
不喜歡:整潔度、設施服務和住宿環境和硬體
The property was not well taken care of. The television did not work. None of the appliances in the room were old, not plugged in, or being used. The towels and shower curtains had stains on them. Maid service was not done daily. There were parties in the middle of the hotel next to the pool going on every night until 6 am. People from the party were hanging out for breakfast and in the lobby past 7 am. The pool hours were posted as 3 pm to 7 pm daily. I wish I had stayed somewhere else.
Brandon
於 2025 年 6 月住了 2 晚
2/10 很糟糕
Paul
親子旅遊
2025 年 6 月 15 日
不喜歡:整潔度和設施服務
I recently stayed at your hotel and unfortunately, my experience was far below acceptable standards. Upon entering the room, I immediately noticed that the floors were visibly dirty—clearly not cleaned properly between guests. The bathroom was in a particularly unhygienic condition: there was urine left on the toilet seat and no toilet paper on the roller, which is simply inexcusable.
The bed was another issue—it creaked loudly with every movement, and overall felt uncomfortable and unclean, making it nearly impossible to get any rest. I honestly felt uneasy and gross staying in the room, and it did not meet even basic expectations for cleanliness and comfort.
Given the condition of the room and the lack of basic hygiene, I do not believe this stay reflects the value I paid for, and I am requesting a refund. I hope this can be resolved promptly.
Paul
於 2025 年 6 月住了 1 晚
6/10 一般般
Lisa
2025 年 6 月 13 日
喜歡:整潔度
Lisa
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Thomas
團體旅遊
2025 年 6 月 11 日
喜歡:設施服務和住宿環境和硬體
I enjoyed the the hospitality
Thomas
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Steven
2025 年 6 月 10 日
喜歡:整潔度
The food
Steven
於 2025 年 6 月住了 2 晚
2/10 很糟糕
Philip W.
家庭旅遊
2025 年 6 月 10 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Don't waste your time, I didn't even stay and they didn't give me a refund.