In-room safe, desk, blackout drapes, iron/ironing board

Reviews of Holiday Inn Express & Suites Indianapolis NE - Noblesville, an IHG Hotel

2.5 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 759 out of 1002 reviews" "
Rating 8 - Good. 173 out of 1002 reviews" "
Rating 6 - Okay. 37 out of 1002 reviews" "
Rating 4 - Poor. 14 out of 1002 reviews" "
Rating 2 - Terrible. 19 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marina, Fort wayne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very nice! Black out shades on the window, light blocking seal under door, a very comfortable bed, and sound proof walls made for a great nights sleep. I was worried that the sound would be terrible since it’s located right next to the highway but was very impressed with how quiet our room was. The only one complaint I have which is minimal would be the basic breakfast options. Overall, we had a great experience. We have stayed at a lot of different hotels in the area and I can honestly say that we will be staying here again!
Stayed 1 night in May 2024

8/10 Good

Greg

Stayed 4 nights in Apr 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, new, quiet.
Stayed 1 night in Apr 2024

10/10 Excellent

Constantinos

Stayed 2 nights in Apr 2024
Response from GM on 2024/5/1
Dear: ConstantinosThank you for taking a moment to share your experience. We appreciate the 5 out of 5 that you gave the property for your stay. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GM on 2024/5/1
Dear: RobertThank you for taking a moment to share your experience. We appreciate the 5 out of 5 that you gave the property for your stay. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2024
Response from GM on 2024/5/1
Dear: Kimberly Thank you for taking a moment to share your experience. We appreciate the 5 out of 5 that you gave the property and you enjoyed everything about your stay. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

10/10 Excellent

Isau

Stayed 1 night in Apr 2024
Response from GM on 2024/5/1
Dear Isau:Thank you for taking a moment to share your experience. We appreciate the 5 out of 5 that you gave the property for your stay. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

10/10 Excellent

David, Tolono

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Terron

Stayed 1 night in Feb 2024
Response from GM on 2024/4/3
Dear: TerronThank you for taking a moment to share your experience. We appreciate the 5 out of 5 you gave the property. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

10/10 Excellent

Pamela

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on 2024/4/3
Dear: Pamela Thank you for taking a moment to share your experience. We appreciate the 5 out of 5 you gave the property. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel
Stayed 2 nights in Feb 2024
Response from GM on 2024/4/3
Dear: Kimberly Thank you for taking a moment to share your experience. We appreciate the 5 out of 5 you gave the property. We are so glad you loved the property. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and in good shape. Very happy with our stay.
Stayed 1 night in Mar 2024
Response from GM on 2024/4/3
Dear: CourtneyThank you for taking a moment to share your experience. We appreciate the 5 out of 5 you gave the property. We are so glad the hotel was clean and in good shape and you were very happy during your stay. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

10/10 Excellent

Amber

Traveled with partner
Clean, staff was nice, room was clean and comfortable. Would recommend
Stayed 1 night in Feb 2024
Response from GM on 2024/4/3
Dear: AmberThank you for taking a moment to share your experience. We appreciate the 5 out of 5 you gave the property. We are so glad that you room was clean, nice, and comfortable, the staff made your stay comfortable, and you would recommend the property to others. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

10/10 Excellent

kaleb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from GM on 2024/4/3
Dear: Kaleb Thank you for taking a moment to share your experience. We appreciate the 10 out of 10 you gave the property. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

2/10 Terrible

Andres

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got charge with not even staying 800 dollars down the drain.
Stayed 1 night in Feb 2024
Response from GM on 2024/2/14
Dear: Andres We apologize that you had a bad experience during your stay. We are confused on the information that was provided on the website. You’re reservation was pre-paid through Hotels.com we only authorized your card for 50.00. We did not charge you anything else so I am confused on the 800.00 in question that was stated. We only authorized your card for 50.00 and that should have been refund back to your credit card. In addition, we appreciate your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

10/10 Excellent

Jeanie

Traveled with family and small children
Love it here very nice place and clean
Stayed 1 night in Feb 2024
Response from GM on 2024/2/14
Dear: Jeanie Thank you for taking a moment to share your experience. We appreciate the 5 out 5 that you gave the property. We are so glad that you loved the property and everything was nice and clean. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

6/10 Okay

antonio

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM on 2024/2/14
Dear: AntonioThank you for taking a moment to share your experience. We appreciate the 3 out 5 that you gave the property. If there is anything else we could do better please let me know. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

10/10 Excellent

Claire

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from GM on 2024/2/14
Dear: Claire Thank you for taking a moment to share your experience. We appreciate the 5 out 5 that you gave the property. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

8/10 Good

Nadine

Liked: Cleanliness, room comfort
A Very Comfortable Hotel
A three-night comfortable stay to visit friends. Check-in was unremarkable. The agent wasn't very enthusiastic but efficient. The bed was comfortable, the room was fine. The halls were quiet. The breakfast was so-so. I would stay here again and would recommend it. Besides breakfast improvements, I would recommend they offer a shuttle service to the area mall and restaurants. they were just a bit too far to walk to and the location is not pedestrian-friendly. A shuttle service would have been excellent.
Stayed 3 nights in Jan 2024
Response from GM on 2024/2/14
Dear: Nadine Thank you for taking a moment to share your experience. We appreciate the 8 out 10 that you gave the property. We appreciate all the feedback about your stay so we can improve are service. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

10/10 Excellent

Maria

Stayed 1 night in Jan 2024
Response from GM on 2024/2/14
Dear: MariaThank you for taking a moment to share your experience. We appreciate the 5 out 5 that you gave the property. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

8/10 Good

Craig

Stayed 1 night in Jan 2024
Response from GM on 2024/2/14
Dear: Craig Thank you for taking a moment to share your experience. We appreciate the 8 out 10 that you gave the property. If there is anything else we could do better please let me know. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

8/10 Good

Stephney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from GM on 2024/2/14
Dear: Stephney Thank you for taking a moment to share your experience. We appreciate the 8 out 10 that you gave the property. If there is anything else we could do better please let me know. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Alarm to front door goes off 24/7 and is cringeworthy. Never had I heard one go off at a hotel like that before. Could even hear it in the middle of the hotel on 2nd floor all.night.long.
Stayed 2 nights in Jan 2024
Response from GM on 2024/2/14
Dear: Anonymous Thank you for taking a moment to share your experience. We appreciate the 6 out 10 that you gave the property. We appreciate the feedback and your concern about the alarm going off in the foyer area of the Front Doors. We were waiting on a specific part what was a chip sensor from that company. It was completed and fixed that next week we were just waiting on a supply part to fix the issue. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

10/10 Excellent

Megan

Stayed 2 nights in Jan 2024
Response from GM on 2024/2/14
Dear: Megan Thank you for taking a moment to share your experience. We appreciate the 5 out 5 that you gave the property. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

10/10 Excellent

Bennett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness amount of activities and great residents
Stayed 1 night in Dec 2023
Response from GM on 2024/1/5
Dear: BennetThank you for taking a moment to share your experience. I am happy to hear you that you enjoyed your stay at the property. We appreciate the five out of five that you gave the property during your stay. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely will stay again!
Very clean, very beautifully decorated for Christmas. Great breakfast variety offered. Perfect location
Stayed 1 night in Dec 2023
Response from GM on 2024/2/14
Dear: William Thank you for taking a moment to share your experience. We appreciate the 10 out 10 that you gave the property. We are so glad you got to enjoy the beautiful Christmas decorations during your stay and enjoyed the breakfast and the property was clean. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from GM on 2024/1/5
Dear: Kimberly Thank you for taking a moment to share your experience. We appreciate the five out of five that you gave the property during your stay. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

8/10 Good

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Egg white omlets were excellent. Room was clean, personnel were polite.
Stayed 2 nights in Dec 2023
Response from GM on 2024/1/5
Dear: JoanThank you for taking a moment to share your experience. I am happy to hear you that you enjoyed your stay at the property. We are glad that you enjoyed the egg white omelets during breakfast and the staff was polite and friendly. We appreciate the four out of five that you gave the property during your stay. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GM on 2023/12/19
Dear: JohnThank you for taking a moment to share your experience. We appreciate the Eight out of the Ten for your stay. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everythimg
Response from GM on 2024/2/14
Dear: Kimberly Thank you for taking a moment to share your experience. We appreciate the 5 out 5 that you gave the property. We are so glad that you loved the property. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. Room was clean, well appointed, quiet. Breakfast was good, though the girl got a bit behind on restocking items, even when it wasn't that busy. But the selection of items was good.
Stayed 2 nights in Nov 2023
Response from GM on 2023/12/19
Dear: Ronald Thank you for taking a moment to share your experience. I am happy to hear you that you enjoyed your stay at the property. I am so delighted that the Staff was very friendly & accommodating during your stay. Your guest room was clean and quiet. We are glad you got too enjoy the breakfast. We appreciate the 5 out of 5 that you gave the property. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from GM on 2023/12/19
Dear: MarkThank you for taking a moment to share your experience. We appreciate the four out of the five for your stay. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from GM on 2023/12/19
Dear: BarbaraThank you for taking a moment to share your experience. We appreciate the Ten out of the Ten for your stay. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

8/10 Good

Hendrik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from GM on 2023/12/19
Dear: HendrikThank you for taking a moment to share your experience. We appreciate the Eight out of the Ten for your stay. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

10/10 Excellent

Kathryn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate any hotel that provides an in-room keurig. Also, the breakfast provided was available until 10am which was really nice. Hotel was clean and room was spacious.
Stayed 1 night in Oct 2023
Response from GM on 2023/12/19
Dear: KathrynThank you for taking a moment to share your experience. We are so glad you got too enjoy the breakfast during your stay and your guest room was clean and spacious. In addition, we are glad you got too enjoy the Keurig in your guest room. We appreciate the 5 out of 5 that you gave the property. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

10/10 Excellent

JULIA, BLUFFTON

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Julie, Granger

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Dove products and the bed and pillows were amazing !!
Stayed 1 night in Sep 2023
Response from GM on 2023/10/18
Dear: JulieThank you for taking a moment to share your experience. We appreciate you giving us 4 out of 5 for your stay at the property. We are so glad you got too enjoy the Dove Products and the bed & the Pillows. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

10/10 Excellent

ofelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from GM on 2023/10/18
Dear: Ofelia Thank you for taking a moment to share your experience. We appreciate you giving us 5 out of 5 for your stay at the property. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

10/10 Excellent

RONALD P

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was good. Property seems to be in very good condition.
Stayed 1 night in Oct 2023
Response from GM on 2023/10/18
Dear: Ronald P. Thank you for taking a moment to share your experience. We appreciate you giving us 5 out of 5 for your stay at the property. We are so happy that your check-in experience went very well and the property still looked in great condition. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GM on 2023/10/18
Dear: PatriciaThank you for taking a moment to share your experience. We appreciate you giving us 10 out of 10 for your stay at the property. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
.
Response from GM on 2023/10/18
Dear: RebeccaThank you for taking a moment to share your experience. We appreciate you giving us 5 out of 5 for your stay at the property. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

10/10 Excellent

Adam

Stayed 1 night in Sep 2023
Response from GM on 2023/10/18
Dear: AdamThank you for taking a moment to share your experience. We appreciate you giving us 10 out of 10 for your stay at the property. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

10/10 Excellent

Rebecca

Traveled with family
Liked: Amenities
.
Stayed 1 night in Sep 2023
Response from GM on 2023/10/18
Dear: RebeccaThank you for taking a moment to share your experience. We appreciate you giving us 5 out of 5 for your stay at the property. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

10/10 Excellent

Teresa

Stayed 2 nights in Sep 2023
Response from GM on 2023/12/19
Dear: TeresaThank you for taking a moment to share your experience. We appreciate the Five out of the Five for your stay. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from GM on 2023/10/18
Dear: BlancaThank you for taking a moment to share your experience. We appreciate you giving us 5 out of 5 for your stay at the property. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

10/10 Excellent

Scott, Martinsville

Business traveler
Liked: Amenities
Noce
Stayed 3 nights in Sep 2023
Response from GM on 2023/10/18
Dear: ScottThank you for taking a moment to share your experience. We appreciate you giving us 5 out of 5 for your stay at the property. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

10/10 Excellent

Lydia

Stayed 1 night in Sep 2023
Response from GM on 2023/10/18
Dear: Lydia Thank you for taking a moment to share your experience. We appreciate you giving us 10 out of 10 for your stay at the property. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

10/10 Excellent

Pamala

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good variety for breakfast, dove products for use in the bathroom. Would stay again.
Stayed 2 nights in Sep 2023
Response from GM on 2023/10/18
Dear: Pamala Thank you for taking a moment to share your experience. We appreciate you giving us 5 out of 5 for your stay at the property. We are glad that your guest was very clean, you got too enjoy the dove products in the bathroom, and you enjoy the variety of breakfast food. We are also glad that you would want too stay at the property again. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

10/10 Excellent

Kendra

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one of the best Holiday Inn hotels I have ever stayed in.
Stayed 1 night in Sep 2023
Response from GM on 2023/10/18
Dear: Kendra Thank you for taking a moment to share your experience. We appreciate you giving us 5 out of 5 for your stay at the property. We are so excited that you thought this property was one of the Best Holiday Inn Hotels you stayed in. We appreciate that so much. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager

8/10 Good

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our go to
Great hotel , we usually stay here when we go to concerts .Always had great experience
Stayed 1 night in Sep 2023
Response from GM on 2023/10/18
Dear: Jennifer Thank you for taking a moment to share your experience. We appreciate you giving us 8 out of 10 for your stay at the property. We are glad that you always have a great experience when you stay at the property. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Michael MarcrumGeneral Manager