Interior
Check availability

Reviews of Gyeongwonjae Ambassador Incheon - Associated with Accor

4.5 out of 5
Gyeongwonjae Ambassador Incheon - Associated with Accor
200 Technopark Ro, Yeonsu Gu, Incheon

Reviews

9.6

Exceptional

Rating 10 - Excellent. 278 out of 345 reviews" "
Rating 8 - Good. 55 out of 345 reviews" "
Rating 6 - Okay. 7 out of 345 reviews" "
Rating 4 - Poor. 2 out of 345 reviews" "
Rating 2 - Terrible. 3 out of 345 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel property is unique and beautiful. Style of the hotel is that of an old traditional Korean house, with all the modern touches. If visiting the Incheon area again we will definitely book this property again.
Stayed 1 night in Apr 2024

10/10 Excellent

GyuHo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

HYO GEUN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from 문지성 배상 on 2023/6/16
안녕하십니까 고객님, 최근 경원재 앰배서더 호텔을 이용해 주시고 소중한 의견 남겨주셔서 진심으로 감사드립니다. 투숙하시는 동안 편안하고 즐거운 시간을 보내셨기를 바랍니다. 경원재 한옥 호텔에서의 투숙이 고객님에게는 좋은 기억으로 남은 것 같아 더할 나위 없이 기쁩니다. 고객님으로부터 좋은 평가를 받는 것은 지속적으로 높은 수준의 서비스를 제공하고자 노력하며, 국내 최초 5성 한옥 호텔이라는 자부심을 가지고 최선을 다하고 있는 모든 임직원들의 사기를 북돋는데 큰 버팀목이 될 것입니다. 또한 그 힘으로 모든 고객들에게 양질의 서비스를 제공하는데 노력할 것입니다. 고객님께서 힐링이 필요하실 때 경원재 앰배서더 인천을 다시 찾아주시길 바라겠습니다. 감사합니다. 문지성 드림 FrontOffice Agent 경원재 앰배서더 인천 어소시에이티드 위드 아코르 Gyeongwonjae Ambassador Incheon Associated with Accor T. +82 32 729 1101 Technopark-ro, Yeonsu-gu, Incheon 22004 Korea

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

10/10 Excellent

Seoung Hee

Stayed 2 nights in Sep 2022

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Extremely friendly and helpful as we did not speak korean
Stayed 2 nights in Jun 2022
Response from Lacy Ki on 2022/10/27
First of all, thank you for taking the valuable time to tell us about your experience at Gyeongwonjae Ambassador Incheon - Associated with Accor. We are truly sorry about the odor from the toilet. We will communicate with designated department to look for any other cause and prevent not to happen it again. Please allow me to express our sincerest apologies. We appreciate that you sharing your comments, and we hope that you will visit us again in the near future. For further assistance, please do not hesitate to contact us directly either at 82 32 729 1101 or email at gwjfo2@ambatel.com. Sincerely,Lacy Ki Front Office Gyeongwonjae Ambassador Hotel Associated with Accor

10/10 Excellent

Kyung Seo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are kind and helpful. The property is very cosy and I and my dayghter enjoyed the korean traditional play.
Stayed 1 night in Jun 2022

8/10 Good

Desmond

Stayed 3 nights in May 2022
Response from Lacy Ki on 2022/10/27
First of all, thank you for taking the valuable time to tell us about your experience at Gyeongwonjae Ambassador Incheon - Associated with Accor. We are truly sorry about the odor from the toilet. We will communicate with designated department to look for any other cause and prevent not to happen it again. Please allow me to express our sincerest apologies. We appreciate that you sharing your comments, and we hope that you will visit us again in the near future. For further assistance, please do not hesitate to contact us directly either at 82 32 729 1101 or email at gwjfo2@ambatel.com. Sincerely,Lacy Ki Front Office Gyeongwonjae Ambassador Hotel Associated with Accor

2/10 Terrible

Won suk

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed all around.
First off the staff was very unwelcoming and when i asked for the welcome drink and plater never received one. second, bathtub had alot of black spots on it that was easily removed when we scrubbed it few times. Lastly, my wife left her glasses and they never called us and when we ask them for it they had it. but they told me that it was not their policy to give the courtesy calls on returned the items that they found. and Also the gym was closed but was never informed ahead of time. To be honest, this was my worst experience from staying at a hotel. I stayed at a Novetel the night before and it was alot more accommodation and had way better service with over 500 rooms. But this hotel being very high standard and having only 30 rooms i expected much better service But i wss thoroughly disappointed.
Stayed 1 night in Oct 2021
Response from Front Office Manager on 2021/10/22
Dear Won suk, Thank you for taking the valuable time to tell us about your experience at the Gyeongwonjae Ambassador Incheon - Associated with Accor. We are afraid that your experience has not met your expectations. Please allow me to express our sincerest apologies. We strive to provide unique experience for every guest; therefore your feedback is very important to us. Please rest assured that we are humbly accepting your valuable feedback and taking the appropriate measures to address the problem and prevent future occurrence. First of all, the wooden bathtub together with room defect checks would be scheduled for continuous maintenance starts in Nov. 3 rooms weekly. Secondly, we apologize that your inconvenience could have been avoided and made your stay more comfortable if we had delivered the detailed explanation upon check in such as the BioGym information or, the details of the booking at least as we have some packages available including different types of benefits depending on the package. Last but not least, we should have paid more attention on your item left behind as we acknowledged your inconveniences during the stay. Even after you understood all the inconvenience during the stay, we made you feel disappointed till the last. Again, we sincerely apologize for your inconvenience caused, and we would promise to provide detailed services understanding the customer's point of view through your comment. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sunny PARK

10/10 Excellent

YOUNG CHAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in pendemic period
It was winderful vacation in this hotel. It was silent, discreet, seperated, calm. Perfect environment in this pendemic period
Stayed 1 night in Apr 2021
Response from Alex SungHoon Jeong, Front Office Agent on 2021/4/13
Warm greetings from Gyeongwonjae Ambassador Associated with Accor! We very much appreciate your comments regarding your stay at our hotel. I am pleased to hear that you have enjoyed the stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to experience both the modern and traditional culture, this hotel will help you with it. If you stay here, you will feel like you become a king. ^^
Stayed 1 night in Feb 2021
Response from Amanda Han, Asst. Front Office Manager on 2021/3/12
Warm greetings from Gyeongwonjae Ambassador Associated with Accor! We very much appreciate your comments regarding your stay at our hotel. I am pleased to hear that you have enjoyed the stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Jihye

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Amanda Han, Asst. Front Office Manager on 2020/7/13
안녕하십니까, 고객님. 경원재 앰배서더 인천입니다. 저희 호텔을 이용해주시고 귀중한 시간내어 좋은 평점 남겨주심에 감사 말씀드리며, 앞으로도 최고의 서비스를 제공해 드리도록 노력하겠습니다. 감사합니다.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Amanda Han on 2020/3/17
안녕하십니까, 고객님. 경원재 앰배서더 인천입니다. 최근 저희 호텔을 이용해 주시고, 귀한 시간내어 소중한 평점 남겨주신 점 감사 말씀 드립니다. 앞으로도 고객님의 귀중한 평점을 밑거름 삼아, 더 나은 서비스를 제공하도록 끊임없이 노력하는 저희 경원재가 되도록 하겠습니다. 감사합니다.

10/10 Excellent

Mike, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in traditional Korean architecture and is in beautiful condition!! The staff were all professional and exhibited a genuine demeanor when asking how I enjoyed my stay. I would truly enjoy returning to this property for another stay!!
Stayed 1 night in Feb 2020
Response from Amanda Han on 2020/3/15
Warm greetings from Gyeongwonjae Ambassador Associated with Accor! We very much appreciate your comments regarding your stay at our hotel. I am pleased to hear that you have enjoyed the stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good !
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Mark Lee on 2020/1/3
안녕하십니까, 고객님. 경원재 앰배서더 인천입니다. 최근 저희 호텔을 이용해 주시고, 귀한 시간내어 소중한 평점 남겨주신 점 감사 말씀 드립니다. 앞으로도 고객님의 귀중한 평점을 밑거름 삼아, 더 나은 서비스를 제공하도록 끊임없이 노력하는 저희 경원재가 되도록 하겠습니다. 다시 한번 감사 말씀 드리며, 감기 조심하세요. 감사합니다.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly recommend the exceptional experience
The service was superb!!! Despite the late check-in, (approx 11pm) the staff ran towards our taxi to assist with the luggages upon our arrival and was so welcoming. Also, the staff escorted us to our room, guided us about their services and amenities, provided snacks and a welcome gift (bath salt). Will de
Stayed 1 night in Dec 2019

10/10 Excellent

TINA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Amanda Han on 2020/1/9
안녕하십니까, TINA 고객님. 경원재 앰배서더 인천입니다. 저희 호텔을 이용해 주심에 감사 드리며, 고객님의 소중한 의견 남겨 주심에 감사 드립니다. 지금처럼 한결같이 한국 전통의 분위기를 지켜가며, 고객님들에게 최상의 서비스를 제공해 드릴 수 있는 저희 경원재가 될 수 있도록 최선을 다하겠습니다. 다시 한번 고객님의 진심어린 소감에 감사드리며, 추후 재방문 해주시면 이번 투숙보다 더 편안한 투숙이 되실 수 있도록 노력하겠습니다. 감사합니다.

10/10 Excellent

EATravels, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay at when visiting Incheon. Staffs are very friendly and complimentary morning breakfast is delicious.
Stayed 1 night in Nov 2019
Response from Amanda Han on 2020/1/7
Warm greetings from Gyeongwonjae Ambassador Associated with Accor! We very much appreciate your comments regarding your stay at our hotel. I am pleased to hear that you have enjoyed the stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019
Response from Amanda Han on 2020/1/9
안녕하십니까, 고객님. 경원재 앰배서더 인천입니다. 최근 저희 호텔을 이용해 주시고, 귀한 시간내어 소중한 평점 남겨주신 점 감사 말씀 드립니다. 앞으로도 고객님의 귀중한 평점을 밑거름 삼아, 더 나은 서비스를 제공하도록 끊임없이 노력하는 저희 경원재가 되도록 하겠습니다. 감사합니다.

10/10 Excellent

Ricky, Chicago

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I ever have been. Excellent in custumer service~
Stayed 1 night in Jul 2019
Response from Amanda Han on 2020/1/7
Dear Ricky, Warm greetings from Gyeongwonjae Ambassador Associated with Accor! We very much appreciate your comments regarding your stay at our hotel. I am pleased to hear that you have enjoyed the stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Amanda Han on 2020/1/9
안녕하십니까, 고객님. 경원재 앰배서더 인천입니다. 저희 호텔을 이용해주시고 귀중한 시간내어 좋은 평점 남겨주심에 감사 말씀드리며, 앞으로도 최고의 서비스를 제공해 드리도록 노력하겠습니다. 감사합니다.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique traditional hotel in great location wonderful food with immaculate service I will return
Stayed 2 nights in Apr 2019
Response from Amanda Han on 2020/1/7
Warm greetings from Gyeongwonjae Ambassador Associated with Accor! We very much appreciate your comments regarding your stay at our hotel. I am pleased to hear that you have enjoyed the stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Yoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019
Response from Amanda Han on 2020/1/9
안녕하십니까, Yoon 고객님. 경원재 앰배서더 인천입니다. 저희 호텔을 이용해 주심에 감사 드리며, 고객님의 소중한 의견 남겨 주심에 감사 드립니다. 지금처럼 한결같이 한국 전통의 분위기를 지켜가며, 고객님들에게 최상의 서비스를 제공해 드릴 수 있는 저희 경원재가 될 수 있도록 최선을 다하겠습니다. 다시 한번 고객님의 진심어린 소감에 감사드리며, 추후 재방문 해주시면 이번 투숙보다 더 편안한 투숙이 되실 수 있도록 노력하겠습니다. 감사합니다.

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the most unique and classy hotels I’ve stayed so far
Stayed 1 night in Jan 2019
Response from Amanda Han on 2019/1/27
Dear Mr.Derrick, Warm greetings from Gyeongwonjae Ambassador Associated with Accor! We very much appreciate your comments regarding your stay at our hotel. I am pleased to hear that you have enjoyed the stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, good environment, but the breakfast jusy so so
Stayed 2 nights in Dec 2018
Response from Amanda Han on 2019/1/27
Warm greetings from Gyeongwonjae Ambassador Associated with Accor! We very much appreciate your comments regarding your stay at our hotel. I am pleased to hear that you have enjoyed the stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Lilly, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The traditional setting of the building with beautiful yards, the park around the hotel, and the accessibility to multiple shops and restaurants were all so wonderful. I would definitely visit this hotel again when I visit Korea!
Stayed 1 night in Jul 2018

10/10 Excellent

KoreanAmerican, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went to Korea for 2 weeks. We stayed in Seoul for 5 days at the Four Seasons (wow that hotel is awesome too), traveled to Busan for a few days, and then stayed at this place Hanok Village. This hanok village hotel is so awesome!!!! It was our favorite part of our trip. It is like staying in the past with modern touches (AC, internet, free snack bar). Honestly people just book it! I am korean American and we go to Korea all time and we just discovered this place. My daughter who is 4 said it was her favorite part of the trip. We stayed in the suite which was bigger than most Korean’s house. It was nice for her to run around and have some space. This hotel is close to all the action. You can walk to the park, restaurants, and shops. The staff was real friendly and helpful. They speak English well enough. I can speak Korean so it wasn’t a problem for me but my husband is white so it was nice for him to get things done without my help. I definitely recommend this place. My parents live in Song-do and they were so impressed that we are going to get them a room for my moms birthday. I love this place. Book it people!!!!
Stayed 3 nights in Jun 2018

10/10 Excellent

HO SEUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very good and 100% satisfied
Overall service was outstanding. Hotel building has korean traditional archtecture style. Room was clean and spacious. Minibar in the room is free for guest. Every room has small private front yard for having tea. One thing I really liked was breakfast. Number of food was not that many but quality was good and you can find Korean food as well.
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Dr. S

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great on the outside, worn out furniture inside!
Whilst the external appearance of the hotel is amazing, there's no assistance outside. The main hotel door is so heavy and try opening it with a couple of heavy cases in your other hand! Maybe getting through the front door is a fitness test??? The interior of the hotel room is poor. The room furniture is so cheap and worn out. It would have been better to fill it with IKEA products and replace it regularly.
Stayed 1 night in May 2018

10/10 Excellent

kim, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most beautiful place I have ever stayed!
I wanted to show an old style living with modern comforts. So decided to stay in this hotel. It is a bit pricey but it was well worth it. We stayed in deluxe suite and it was beautiful. My daughter was so taken with the hotel, she didn't want to leave!
Stayed 1 night in Oct 2017
Response from 경원재 on 2017/12/8
Dear kim, Warm greetings from Gyeongwonjae Ambassador Associated with Accor! We very much appreciate your comments regarding your stay at our hotel. I am pleased to hear that you have enjoyed the stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great family/couple getaway
An amazing experience... the suite was so aesthetically pleasant and comfortable. Complimentary minibar was a nice touch. Great location -- there was a beautiful waterside walk area right next to the hotel.
Stayed 1 night in Jun 2017
Response from gyeongwonjae on 2017/7/1
Dear Guest, Warm greetings from Gyeongwonjae Ambassador Associated with Accor! We very much appreciate your comments regarding your stay at our hotel. I am pleased to hear that you have enjoyed the stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and Clean Hotel
It was great.
Response from General Manager on 2017/1/14
Dear Keith, Warm greetings from Gyeongwonjae Ambassador Incheon Associated with Accor! I very much appreciate your comments regarding your stay at our hotel. I am pleased that you were satisfied with everything during your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again Keith for sharing your experience, and look forward to welcoming you soon! Wish you a very happy new year Best Regards,

10/10 Excellent

Elizabeth, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and helpful staff. Excellent service
It’s a perfect stay during my transit. Would like to stay longer to visit Songdo and near by attractions.
Response from Gyeongwonaje Ambassador Associated with Accor on 2016/12/19
Dear Elizabeth, I very much appreciate your comments regarding your stay at the Gyeongwonjae Ambassador Incheon Associated with Accor. I am pleased that you were satisfied with everything during your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Hope your next visit would be long enough to experience our Korean Traditional Culture at Gyeongwonjae Ambassador and to enjoy attractions around us. Wish you a Merry Christmas and happy new year in advance. Thank you again Elizabeth for sharing your experience, and look forward to welcoming you soon! Best Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
was great.
Response from gyeongwonjae on 2016/7/4
Dear my guest, I very much appreciate your comments regarding your stay at the Gyeongwonjae Ambassador Incheon Associated with Accor. I am pleased that you have enjoyed the stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and look forward to welcoming you soon!

8/10 Good

DONGUG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly recommend
Staying at Gyungwonjae was unique and memorable experience.
Dear DONGUG, We very much appreciate your comments regarding your stay at the Gyeongwonjae Ambassador Incheon Associated With Accor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unique Authentic experience
Undoubtedly, unique and excellent set up where you can experience the traditional Korean atmosphere. The lobby is a bit disappointing though. It's quite a pity that their services do not match up with the great facility maybe because this hotel is still very new. The hotel is close to the Incheon airport but there's no other tourist attractions nearby at this stage. For breakfast, decent variety of Korean food and a limited choice of Western style are provided. Liked the free minibar and Nesspresso coffee machine.
Thank you very much for your valuable time to share your experience at Gyeongwonjae Ambassador associated with Accor. First of all, I would like to deliver my sincere apologies about the service we provided which did not meet up your expectation. We truly take your comment to develop the quality of service and your comment would be fundamental for us to make your next stay memorable. However, at the same time, I would like to thank you for the positive comment regarding our hotel facilities. We will definitely try our best to maintain the conditions to the best. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Everything was perfect.
Stayed 1 night in Jan 2024

6/10 Okay

SAITO

Traveled with family
Liked: Cleanliness, property conditions & facilities
ロケーションは最高です。フロントは日本語対応できませんでしたが、部屋は綺麗でした。風呂は深めの広い浴槽でしたが、お湯の出が悪くシャワーは快適とは言えませんでした。トイレも清潔でしたが、ウォシュレットに多少の不具合がありました。
Stayed 3 nights in Dec 2023

10/10 Excellent

Won June

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

CHINGYI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

UH

Stayed 1 night in Aug 2023

10/10 Excellent

Eun Kyung

Stayed 1 night in Jul 2023

10/10 Excellent

SU YEONG

Stayed 1 night in Jun 2023

6/10 Okay

WAN SANG

Stayed 1 night in May 2023
Response from Jason Moon on 2023/6/6
안녕하십니까, 고객님 경원재 앰배서더 객실팀 문지성입니다. 소중한 시간을 내어 경원재 앰배서더 인천 이용 소감을 작성해주셔서 대단히 감사드립니다. 최근 경원재 앰배서더 호텔에서의 고객님 투숙이 편안하시도록 최선을 다했으나, 그 노력이 고객님의 기대에 미치지 못하고 투숙하시는 동안 호텔 이용에 불편과 실망을 안겨드려 고개 숙여 사과의 말씀을 전합니다. 고객님께서 남겨주신 소중한 의견을 밑거름 삼아 개선해나가는 경원재가 되도록 하겠습니다. 추후 저희 경원재를 재방문 해주신다면 지난 불편함을 만회할 수 있는 기회라 여기고 최선을 다해 투숙에 만족하실 수 있도록 준비해 드리겠습니다. 다시 한번 고객님의 소중한 시간과 저희 호텔에 대한 진심 어린 말씀에 감사드리며 향후 보다 나은 서비스로 다시 만나 뵙기를 바라겠습니다. 문의 사항이나 요청 사항이 있으시다면, 언제든지 전화 032 729 1101 또는 gwjfo2@ambatel.com 으로 이메일을 보내주시면 성심성의껏 도와드리겠습니다. 감사합니다.

10/10 Excellent

Kyoungmi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
일본인 남친이 한국에와서 모처럼 한국의 느낌을 더욱 받을수있도록 좋은호텔없을까. 찾다가 경원재를 보게되었는데 직접 와보니 너무 분위기좋고 청결하고 방도넓고 좋더라구요ㅎ조식도 한식으로 나와서 일본인 남친이 굉장히 만족해하였습니다^^ 밤이되면 야경또한 이뻐서 남친이 계속 사진찍고 동영상찍고 아주 잘쉬다갑니다^^!!
Stayed 1 night in May 2023

10/10 Excellent

NAMIKO

Stayed 1 night in May 2023

10/10 Excellent

Yoonsuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Dongwoo

Stayed 1 night in Apr 2023
Response from 문지성 배상 on 2023/5/10
안녕하십니까 고객님, 최근 경원재 앰배서더 호텔을 이용해 주시고 소중한 의견 남겨주셔서 진심으로 감사드립니다. 투숙하시는 동안 편안하고 즐거운 시간을 보내셨기를 바랍니다. 경원재 한옥 호텔에서의 투숙이 고객님에게는 좋은 기억으로 남은 것 같아 더할 나위 없이 기쁩니다. 고객님으로부터 좋은 평가를 받는 것은 지속적으로 높은 수준의 서비스를 제공하고자 노력하며, 국내 최초 5성 한옥 호텔이라는 자부심을 가지고 최선을 다하고 있는 모든 임직원들의 사기를 북돋는데 큰 버팀목이 될 것입니다. 또한 그 힘으로 모든 고객들에게 양질의 서비스를 제공하는데 노력할 것입니다. 고객님께서 힐링이 필요하실 때 경원재 앰배서더 인천을 다시 찾아주시길 바라겠습니다. 감사합니다.