Ikamatua Vacation Rentals

"If you want to be ignored when emailing a complaint, stay in a filthy garden shed with no proper door to the outside and only a padlock to keep it shut, and see other guests’ pubic hair all over the toilet and hair in the shower, this is the place for you! It very clearly hadn’t been cleaned before we arrived as there were squashed dead bugs piled on the floor, walls, and caught in spiderwebs over the windows. The ceiling lampshade had mould spores literally all over it, the curtains looked like they’d been used as a cleaning rag and to wipe up spillages, and to add insult to injury the door was a literal wooden door for a garden shed with absolutely no seal and you could see inside from outside the room. The bugs and mosquitoes had an absolute field day with their free accommodation! Someone had left pubic hair all over the back of the toilet cistern in one of the communal toilets, the shower also had that lovely black mould, and there was hair on the shower and bathroom floor, with the sink having a wonderful finish of dirt inside it. We checked in as reception closed, and left before they opened as we couldn’t sleep due to our little room guests biting us all night, so made sure to document everything and sent a message to the stay as soon as we left. Their internet must be down because after 5 days, they’ve not managed to reply - 10/10 customer service here guys! The manager took the cowardly way out and refused me a refund via hotels.com with no explanation at all. "

"Beautiful views from the room and great location. The grounds were beautiful as well and trails easy to access and walk ."

"Nice place to stay right on the beach and river "

"Reasonable cooking facilities "

"Excellent accommodation close to beach"

"House is as advertised, comfortable family area."

"Room was ok"

"Fantastic"