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Hotel Doña Esther

3.0 star property
Hotel with free breakfast, 8-minute walk to Plaza de Ponchos

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Nestled close to Condor Park and Peguche Waterfall, Hotel Doña Esther offers a serene retreat. Enjoy cooked-to-order breakfast, unwind at the rooftop terrace or explore the garden. With in-room WiFi, a library for some quiet time and dry cleaning services for convenience.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Free WiFi, bed sheets

Classic Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Private bathroom
Free bottled water
Wardrobe or closet
Daily housekeeping
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Free WiFi, bed sheets

Classic Twin Room, 2 Twin Beds

Highlights

Sofa bed - single
Private bathroom
Free bottled water
Wardrobe or closet
Daily housekeeping
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Triple Room, 3 Twin Beds

Classic Triple Room, 3 Twin Beds | Free WiFi, bed sheets

Classic Triple Room, 3 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Sofa bed - single
Private bathroom
Free bottled water
Wardrobe or closet
Daily housekeeping
  • 323 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Free WiFi, bed sheets

Family Quadruple Room

Highlights

Private bathroom
Free bottled water
Wardrobe or closet
Daily housekeeping
  • 291 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Family Studio Suite, 1 Bedroom

Family Studio Suite, 1 Bedroom | Free WiFi, bed sheets

Family Studio Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Deck/patio
Fireplace
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
Located on the top floor
Wardrobe or closet
  • 377 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed
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About the neighborhood

Map
Juan Montalvo 4-44, Simon Bolivar, Otavalo, Imbabura, 100201

What's nearby

  • Instituto Otavaleño de Antropología - 1 min walk - 0.0 km
  • Plaza de Ponchos - 7 min walk - 0.6 km
  • Galeria Gabriel Ceballos Ulloa - 7 min walk - 0.6 km
  • El Lechero - 9 min drive - 3.4 km
  • Laguna Cuicocha - 24 min drive - 15.0 km

Getting around

  • Ibarra Station - 25 min drive
  • Mariscal Sucre Intl. Airport (UIO) - 109 min drive

Restaurants

  • ‪Tabascos - ‬9 min walk
  • ‪Restaurante Aly Allpa - ‬7 min walk
  • ‪El Otavalito - ‬6 min walk
  • ‪Las Parrillas del Tio Jessy - ‬16 min walk
  • ‪La Taberna - ‬6 min walk

About this property

Hotel Doña Esther

Hotel near Plaza de Ponchos
Located close to Condor Park and Peguche Waterfall, Hotel Doña Esther provides free cooked-to-order breakfast, a rooftop terrace, and a garden. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Other perks include:
  • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and luggage storage
  • A front-desk safe, a 24-hour front desk, and bicycle parking
  • Smoke-free premises and a nature reserve
Room features
All guestrooms at Hotel Doña Esther boast comforts such as free WiFi and free bottled water.
Extra amenities include:
  • Bathrooms with showers
  • Wardrobes/closets and daily housekeeping

Similar properties

Front of property
Hostal Riviera Sucre
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Game room
9.4 out of 10, Exceptional, 43 reviews
The price is NT$1,339
NT$1,714 total
Dec 13 - Dec 14
Hostal Riviera Sucre

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 5 per night)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Onsite motorcycle parking only

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Hiking/biking trails
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a nature reserve
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 12.0 per day
Cribs (infant beds) are available for USD 5.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: USD 5 per night (66 ft away)
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 12.0 per day
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Hotel Doña Esther Otavalo
Doña Esther Otavalo
Doña Esther
Hotel Doña Esther Hotel
Hotel Doña Esther Otavalo
Hotel Doña Esther Hotel Otavalo

Frequently asked questions

Is Hotel Doña Esther pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Motorcycle parking only.

What time is check-in at Hotel Doña Esther?

Check-in start time: 1:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Doña Esther?

Check-out is at noon.

Does Hotel Doña Esther provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 55 per vehicle applies.

Where is Hotel Doña Esther located?

Situated in Otavalo, this hotel is 0.4 mi (0.6 km) from Plaza de Ponchos and within 3 mi (5 km) of Condor Park and Peguche Waterfall. Taxopamba Waterfall and Mojanda Lake are also within 9 mi (15 km).

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Hotel Doña Esther Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 41 out of 58 reviews
Rating 8 - Good. 13 out of 58 reviews
Rating 6 - Okay. 2 out of 58 reviews
Rating 4 - Poor. 0 out of 58 reviews
Rating 2 - Terrible. 2 out of 58 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy, appreciated the parking across the street. Decor of hotel is cheerful, the beds were comfortable, the hot shower plentiful. Perfect location between main square and market.
Rooms
Stayed 1 night in Dec 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful colonial architecture with the nicest staff. Best place to stay in Otavalo.
Stayed 2 nights in Aug 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are so welcoming and friendly, like You are staying with family. The hotel is so well looked after, with so many personal touches and thought, it’s really a gem
Stayed 7 nights in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent one night here but it was very comfortable, homely, and the staff were super helpful. I'd definitely stay here again.
Stayed 1 night in Nov 2024

8/10 Good

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, good restaurant and a very convenient location
Stayed 3 nights in Oct 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were extremely helpful in arranging transportation and a tour.
Stayed 3 nights in Aug 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pretty hotel in a quiet location near the main square. Lucy and Wendy were really friendly and helpful. The restaurant was fantastic, great quality for a very reasonable price. Would definitely stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sheryl

Liked: Property conditions & facilities
Staying at Dona Esther was a wonderful experience. The rooms are charming, clean and well decorated. The staff were friendly and helpful. There was a feeling of happiness and warmth among the staff. The courtyard and the restaurant are pretty and cozy. Our food was excellent.
Stayed 3 nights in Nov 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
We love this place! Wonderful shower, great staff, food is delicious and centrally located. We came once and returned within 2 weeks. Really like it here!
Stayed 1 night in Aug 2023

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Very clean and thoughtful touches like filtered water for guests. Restaurant is excellent. Staff was wonderful and really helped us out when I had a health issue during our stay. Would highly recommend!
Stayed 2 nights in Apr 2023

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel. Close to the market. Very helpful staff who organized a driver to take us to the Cuicocha Lake, and pick us up after the hike. We struggled to find a bus to Latacunga but, again, the receptionist was very helpful in contacting the bus company. Luis took us to the bus stop and made sure we got on the right bus. Great service.
Stayed 3 nights in Apr 2025

6/10 Okay

Peter

Liked: Staff & service
The hotel is OK, but I expected it more cosy
Stayed 1 night in Nov 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a true hidden gem. It has a beautiful courtyard, delicious food, and wonderful staff. The rooms are very clean and have antique locks and keys. The bed was really comfortable and the shower was nice and hot. The restaurant has a brick oven and great food. I will definitely return.
Stayed 1 night in Aug 2023

10/10 Excellent

Rena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel! Restaurant was great! We had trouble locating the hotel and had to ask local business, but the pin drop did take us as close as could be. Not good signage when it’s dark out.
Stayed 2 nights in Oct 2022

10/10 Excellent

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, very helpful with check in process and helping with arranging a taxi driver to take us on 4 hour adventure of places around town we would never have found on our own. The restaurant serves wonderful meals. Breakfast was one of the best I've ever had in Ecuador as an included breakfast. The rooms facing the street can be a little noise, but we were so tired it didn't really bother us. The terrace was great for late afternoon relaxing and visiting.
Stayed 1 night in Aug 2023

2/10 Terrible

Siamak

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They tried to give us a single bed, when we had booked for a couple. The pictures they have posted is nothing like the property. No TV, $5 per night for parking when they list parking on property. This is for budget backpackers, not a hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rhian

Liked: Cleanliness, property conditions & facilities, room comfort

Brilliant hostel, great location, good food.

Doña Esther was lovely. I requested a quiet room and had a great night’s sleep. The bed was comfy and, although the weather was a bit chilly in the evening, they provided a thick extra blanket for the bed, so I was plenty warm enough to sleep. The shower had lots of lovely warm water and internet was reliable. Even better, the on-site restaurant was brilliant. Breakfast was lovely but the evening meal even better. Really delicious food. I would definitely stay again.
Stayed 1 night in Sep 2023

10/10 Excellent

JUAN MARTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thanks
Stayed 1 night in Jan 2023

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hostal Dona Esther is in an excellent location for a stay in Otavalo. Though close to the activity, the courtyard creates a quiet, peaceful atmosphere. The rooftop terrace is nice for views and hanging out. There is a covered section in case its raining. Lucy and all the staff were excellent, attentive, helpful with all things. The included breakfast allowed for many options and was ample and delicious. Dinner is one of the best in Otavalo. Rooms are smallish, but adequate, hot water plentiful, daily service. Purified water is available. Wonderful place, all you need.
Stayed 3 nights in Feb 2023

2/10 Terrible

Teresa

Cxxx
Stayed 1 night in Aug 2025

10/10 Excellent

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
Muy buena atención
Stayed 1 night in Jun 2025

10/10 Excellent

Stéphanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jolie hôtel, très bien situé. Le personnel est très amical, c’est propre, il y a 4 choix de petits déjeuner c’était très bien. Ça a été très facile de trouver du stationnement
Stayed 1 night in Jan 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otavalo lo utilizamos como hotel de paso en un viaje en moto al peru, la ciudad es colonial con lugares interesantes, el restaurante del hotel preparó muy bien los platos muy buena pizza las habitaciones son de hotel de pueblo de 2 estrellas limpio y viejo
Stayed 1 night in Oct 2024

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einfache, aber sehr charmante Unterkunft mit hübschem Patio und leckerem Essen. Sehr zentral gelegen, bewachter Parkplatz um die Ecke
Stayed 2 nights in Mar 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel with friendly, helpful staff. The restaurant is top notch too. I highly recommend this place!
Stayed 2 nights in Sep 2023