Cabañas Balcón del Lago, near Lago San Pablo, offers a restful getaway with continental breakfast and a family restaurant serving regional specialties. Guests relax in the garden or lobby with a fireplace, enjoy free WiFi, and get help planning visits to nearby El Lechero.
Located in San Rafael, Cabañas Balcón del Lago is in a rural area and near a boardwalk/promenade. El Lechero is a notable landmark, and the area's natural beauty can be seen at Lago San Pablo and Peguche Waterfall. Instituto Otavaleño de Antropología and Plaza de Ponchos are two other places to visit that come recommended. Visit our San Rafael travel guide
San Rafael de la laguna, Comunidad Cachimuel, San Rafael, Imbabura, 100450
What's nearby
Lago San Pablo
5 min walk - 0.5 km
Laguna Cuicocha
29 min drive - 21.6 km
Plaza de Ponchos
7 min drive - 7.1 km
El Lechero
9 min drive - 5.3 km
Peguche Waterfall
12 min drive - 7.1 km
Getting around
Ibarra Station
32 min drive
Mariscal Sucre Intl. Airport (UIO)
60 min drive
Restaurants
Brunch
8 min drive
La Taberna
8 min drive
Las Parrillas del Tio Jessy
9 min drive
Balcon de Imbabura
9 min drive
Tabascos
10 min drive
About this property
Cabañas Balcón del Lago
Hotel near Lago San Pablo
Located close to El Lechero and Instituto Otavaleño de Antropología, Cabañas Balcón del Lago provides free continental breakfast, a free grocery shopping service, and a garden. The on-site Regional cuisine family restaurant, Cabañas Balcón del Lago, offers breakfast and dinner. In addition to laundry facilities and a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Free self parking
A roundtrip airport shuttle (surcharge), express check-out, and a 24-hour front desk
Karaoke, coffee/tea in the lobby, and a banquet hall
Room features
All guestrooms at Cabañas Balcón del Lago include comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and separate sitting areas.
Extra amenities include:
Bathrooms with rainfall showers and free toiletries
Balconies or patios, separate sitting areas, and separate dining areas
24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Food and drink
Free continental breakfast available daily 8:00 AM to 10:00 AM
A bar/lounge
A restaurant
Coffee and tea in common areas
Hosted evening meal available daily for a fee of USD 5; reservation required
Snack bar/deli
Restaurants on site
Bar Balcón del Lago
Cabañas Balcón del Lago
Things to do
Karaoke
TV in common areas
Conveniences
24-hour front desk
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Guest services
Free grocery shopping service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Business services
24-hour business center
Outdoors
Garden
In the mountains
Accessibility
No elevator
More
1 floor
4 buildings
Banquet hall
Baroque architecture
Built in 2014
Designated smoking areas
Fireplace in lobby
Room amenities
Bedroom
Blackout drapes
Down comforter
Premium bedding
Bathroom
Free toiletries
Private bathroom
Rainfall showerhead
Shower
Soap
Toilet paper
Towels provided
Food and drink
24-hour room service
Cleaning supplies
Separate dining area
More
Access via exterior corridors
Laptop workspace
Living room
Mobile key entry
Separate sitting area
Policies
Check-in
Check-in start time: 12:30 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 3 per pet, per night
Welcoming dogs and cats only
Children and extra beds
Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 80.00 per room (one-way)
Pet fee: USD 3 per pet, per night
Hosted evening meal: USD 5
Firewood fee: USD 3 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Guests under 14 years old are not permitted at this adults-only property
Alcohol is not permitted at this property
Property is also known as
Cabañas Balcón Lago Hotel Otavalo
Cabañas Balcón Lago Otavalo
Cabañas Balcón del Lago Hotel
Cabañas Balcón del Lago San Rafael
Cabañas Balcón del Lago Hotel San Rafael
Frequently asked questions
Is Cabañas Balcón del Lago pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of USD 3 per pet, per night.
How much does it cost to stay at Cabañas Balcón del Lago?
As of 2026/3/9, prices found for a 1-night stay for 2 adults at Cabañas Balcón del Lago on 2026/3/15 start from NT$950, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Cabañas Balcón del Lago?
Check-in start time: 12:30 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.
What time is check-out at Cabañas Balcón del Lago?
Check-out is at noon.
Does Cabañas Balcón del Lago provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 80.00 per room applies.
Where is Cabañas Balcón del Lago located?
Situated near the airport, this hotel is 0.4 mi (0.6 km) from Lago San Pablo and 3.1 mi (4.9 km) from El Lechero. Instituto Otavaleño de Antropología and Plaza de Ponchos are also within 9 mi (15 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Cabañas Balcón del Lago Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
7.4
Location
8.2
Staff & service
6.2
Property conditions & facilities
Rating 10 - Excellent. 9 out of 27 reviews
10 - Excellent
9
Rating 8 - Good. 6 out of 27 reviews
8 - Good
6
Rating 6 - Okay. 3 out of 27 reviews
6 - Okay
3
Rating 4 - Poor. 6 out of 27 reviews
4 - Poor
6
Rating 2 - Terrible. 3 out of 27 reviews
2 - Terrible
3
Reviews
4/10 Poor
Burton
2024/6/10
Liked: Staff & service
Disliked: Amenities
Cute rustic cabin with a beautiful view. Unfortunately the village party had loud music til 3 am.
Burton
Stayed 1 night in Jun 2024
10/10 Excellent
Veronica
2024/11/30
Tuviste una excelente estadía, la gente muy cordial y atenta. Recomiendo este lugar para quedarse en un lugar de paz y descanso
Terrible el lugar. En las fotos se ve rustico pero lindo y agradable. Es rustico y cochino, incomodo y las sabanas son todas llenas de rotos. Da asco dormir en esas camas
What a wonderful place to stay! Had some difficulty finding it, as I was driving alone and my Spanish is terrible, but once I arrived, I had zero complaints! There are two Balcon del Lagos on Google Maps, make sure to go to the one closer to the lake. The staff is extremely friendly, and truly care about your experience. The cabins themselves have stunning views, hot water, and are very cozy. I would highly recommend staying here, for a fun and authentic Ecuadorian experience!
El lugar es muy descuidado, desde las áreas comunes hasta la habitación. La única parte bien cuidada es el exterior. En nuestro caso, no tuvimos ni agua caliente, ni WiFi, mientras el estacionamiento consiste en pegarse a la pared de la casa, en labcalle. Quasi todo en la descripción es falso, no tiene cortinas blackout, tampoco edredón de plumas o ropa de cama de alta calidad. No tiene calefacción, y la chimenea indicada está en la área común así que sufrimos bastante del frío. Pero más que todo, la atención fue pésima, obviamente no ganas de recibir a huéspedes. El desayuno si era correcta y la vista muy bonita.
The view was great.
There was no sound proofing so you would hear everything from the outside, the multiple dog fights during the night, the neighbor's loud music, people having sex in the cabin next door, the roosters from 4am.
Muy buena la experiencia para quienes buscan algo que no sea tan caro y tan lujoso, es un ambiente campestre y rustico, la atención excelente, lo recomiendo
ALIDA
Stayed 2 nights in Apr 2019
10/10 Excellent
Verified traveler
2019/4/22
Liked: Cleanliness, staff & service
Es un establecimiento hermoso manejado por gente muy buena. Jesica nos ayudó mucho con cualquier duda. Seguramente volveremos.
Una excelente estancia en un lugar tranquilo y con hermosa vista; regresaré en proximas ocaciones.
Les sugeriría colocar mayor señalética para el acceso.
My wife and I enjoyed our stay, We live in Cotacachi and love to visit the local area. Food was great and service was a family atmosphere. We would stay again.
Dennis
Stayed 1 night in Dec 2018
6/10 Okay
Verified traveler
2018/8/28
Vista increíble al lago
Es una experiencia diferente. La vista es extraordinaria. Los propietarios muy amables.
Si busca turismo más de aventura es una buena alternativa.
Verified traveler
Stayed 1 night in Aug 2018
6/10 Okay
Sam
2018/2/5
Liked: Staff & service
Was much more rustic than the description. Was OK for us but hard for some. We did have a fire in our room but not in dining area and that was quite bold. We were the only ones there and meals seemed kind of awkward. The family members were very nice and tried very hard. But different from advertised: no hot water, no bottled water, no “bar” ( they did have some beer) and 24 hour service does not really apply. But if you want to stay as “locals”. This was fine
Unfortunately, we were not looking for the rustic experience and that is what we received. The guys helping out and the lady assisting were very good. If you are looking for the rustic experience and want to be away from Otavalo as well as going up a dirt road then this is your place. However, you can't beat the view.
A beautiful stay!! Jessica, Efrain and Andres were so wonderful, warm and welcoming. Rooms have an awesome view but getting there was a little tricky. I read the reviews ahead of time and followed the directions that someone posted because our GPS on our rental car did not find the lodge. We looked for the man on a horse as land mark and made the turn on the church. Road was mostly dirt. The couple of down falls of the place was the small signs to guide you there and the hot water. We could only get hot water if you turned it at very low pressure, but glad we had some hot water! Quick showers is the way to go. If you just follow the mark points it's easy to get there and a must stay! Food was great, close to site seeing and hospitality was 5 stars. Would recommend this without hesitation.
Verified traveler
8/10 Good
lise
2016/6/7
Liked: Cleanliness, staff & service
Chambre rustique et environnement paradisiaque
Navette de l'aéroport à las Cabañas offerte par l'hôte pour $70. CAD parfait.
Accueil chaleureux des hôtes et de la communauté indigène.
Village sécuritaire, autobus pour aller à Otavalo ou à Quito à proximité et peu coûteux.
Paysage magnifique avec vue sur le lac San Pablo et le volcan Imbabura.
On peut prendre le souper sur place avec réservation.
Confort minimal et rustique compensé grandement par l'accueil et le paysage.
lise
6/10 Okay
Verified traveler
2016/1/8
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Ok there were some issues
Community water problems for instance
Verified traveler
8/10 Good
Anne og Kiki, Groenlandia, Greenland,
2015/12/12
Liked: Staff & service
Meget rustikt
Hvis du vil opleve bergliv bland de indianske oprindelige folk, varme, gæstfrihed og hjælpsomhed, så har du fundet det rigtige sted.
Det er autentisk, og du bor klods op af gamle koner der passer deres dyr og kvinder med børn på ryggen i deres dragter, som er særprægen for egnen.
Oplevelse for livet.
Husk varmt tøj til kolde aftener... ,
Jessica og hendes familie gør alt for dig.... sengene er fine, morgenmad ok, , Stedet er for folk som ønsker en anderledes oplevelse for livet, ikke et kedeligt hotel med almulig komfort