First, I want to commend the team—your staff was wonderful, and the food exceeded expectations.
However, I was disappointed to find that the property was undergoing repairs and construction during my stay, which resulted in the closure of the humid areas. This significantly impacted my experience, as I had been looking forward to using those amenities.
Additionally, I attempted to cancel one night of my stay through Expedia due to a time-sensitive change in my plans. Unfortunately, I never received a clear update on the outcome of this request. Expedia stated they were unable to reach the hotel, which left me without a resolution.