Exterior

Reviews of Best Western Plus Howe Inn

2.5 out of 5
Best Western Plus Howe Inn
8080 N State Road 9, Howe, IN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 433 out of 721 reviews" "
Rating 8 - Good. 215 out of 721 reviews" "
Rating 6 - Okay. 54 out of 721 reviews" "
Rating 4 - Poor. 14 out of 721 reviews" "
Rating 2 - Terrible. 5 out of 721 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The evening clerk was very nice and accomodated our group pleasantly. We will stay here again.
Stayed 1 night in May 2024
Response from Guest Relations on 2024/5/15
We are happy to hear that you had a pleasant stay. We appreciate your business.

2/10 Terrible

Joshua, Sturgis

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of things broken for breakfast cold eggs coffee machine did not work
Stayed 1 night in Jan 2024
Response from General Manager on 2024/4/30
Hello Joshua,First and foremost I am sorry that you feel this way. We have staff available 24 hours to assist guests with any issues or concerns. we do not have any record in regards to your comments during your stay . We appreciate your business .

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/30
Thank you for staying we are delighted that you have enjoyed your stay. We appreciate your business.

10/10 Excellent

Renee

Stayed 1 night in Feb 2024
Response from Managment on 2024/5/8
Thank you for staying we appreciate your business.

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and comfortable stay...only issue, hallway noise into room. We had a social group hosting others across the hall, lot if talking in hallway and door open/closing, could be heard in our room with earplugs.
Stayed 1 night in Apr 2024
Response from Guest Services on 2024/4/17
We are delighted you have enjoyed your stay. Thank you for choosing Best Western Plus Howe Inn , we appreciate your business.

10/10 Excellent

Anthony, Oak Lawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while visiting family nearby. Nice breakfast options.
Stayed 3 nights in Mar 2024
Response from Guest Services on 2024/4/17
We are delighted you have enjoyed your stay. Thank you for choosing Best Western Plus Howe Inn , we appreciate your business.

10/10 Excellent

Amber

Stayed for a quick trip but the room was clean and the hotel is well maintained and the staff is very friendly
Stayed 1 night in Mar 2024
Response from Guest Services on 2024/4/17
We are delighted you have enjoyed your stay. Thank you for choosing Best Western Plus Howe Inn , we appreciate your business.

10/10 Excellent

salar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Guest Services on 2024/4/17
We are delighted you have enjoyed your stay. Thank you for choosing Best Western Plus Howe Inn , we appreciate your business.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!
This place was clean, well appointed and had everything you’d need. Such a nice surprise since we’ve had such bad luck with many chains this past year.
Stayed 1 night in Feb 2024
Response from Guest Services on 2024/2/5
We appreciate you taking your time to let us know how your stay was. We are delighted to see that we were able to provide comfortable stay for you. Thank you for choosing to stay with us.

4/10 Poor

Desiree

I liked that it had a variety to pick from for breakfast. I’m not happy how much I had to pay and not get the service I attended on getting. I couldn’t even sleep because I was so uncomfortable because something was making me itch all night and I didn’t have a ride! they were at work and I don’t have a vehicle.
Stayed 2 nights in Jan 2024
Response from Guest Services on 2024/1/31
Dear Desiree thank you for sharing feedback on your recent two night stay .We appreciate your business and wanted to let you know that our employees would have been happy to assist with any issues or concerns during your stay. You did not advise anyone of this during your stay. We do not ignore any comments and we have inspected the rooms and no issues found in the rooms that you have stayed in . We are sorry to hear that you felt our resources were unworthy of the price you paid. Thank you for staying.

10/10 Excellent

Amanda

Stayed 1 night in Jan 2024
Response from Front Desk on 2024/1/31
Thank you for staying we appreciate your business.

10/10 Excellent

Ronald

Stayed 1 night in Dec 2023
Response from Front Desk on 2024/1/31
Thank you for staying we appreciate your business.

10/10 Excellent

Krista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perhaps could use a little updating or facelift. But the room was very clean and spacious; and bed was VERY comfy!!
Stayed 1 night in Dec 2023
Response from Front Desk on 2024/1/31
Thank you for staying we appreciate your business.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on 2024/1/31
Thank you for staying we appreciate your business.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a very good stay. Clean, friendly staff and above average hotel breakfast. Negatives were the entrance is thru a parking lot of an abandoned motel and we couldn't get the TV to change channels. I'm sure the staff would have addressed the TV if we had asked but we got in from our concert late and it really wasn't a big deal to us
Stayed 1 night in Dec 2023
Response from Management on 2023/12/10
We appreciate your businees,thank you for staying with us.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Management on 2023/12/8
Thank you for staying with us we appreciate your business.

10/10 Excellent

Dennis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from General Manager on 2023/11/28
Thank you for the great review, we appreciate your business.

6/10 Okay

Aaron

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Amenities
Limited vending machines and snacks. Only 1 pop machine on premise and that was not working. Old version machine. $2.00 for a small can
Stayed 1 night in Nov 2023
Response from General Manager on 2023/11/28
Thank you for the review, we appreciate your business.

8/10 Good

Carla

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from General Manager on 2023/11/28
Thank you for the great review, we appreciate your business.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from General Manager on 2023/11/28
Thank you for the great review, we appreciate your business.

10/10 Excellent

Russell

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, pleasant staff
Stayed 1 night in Nov 2023
Response from General Manager on 2023/11/28
Thank you for the great review, we appreciate your business.

8/10 Good

Jana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Front Desk on 2023/11/7
Thank you for staying we appreciate your business.

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Front Desk on 2023/11/7
Thank you for staying we appreciate your business.

10/10 Excellent

Jo

Stayed 2 nights in Nov 2023
Response from General Manager on 2023/11/28
Thank you for the great review, we appreciate your business.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Front Desk on 2023/11/7
Thank you for staying we appreciate your business.

10/10 Excellent

SHEREE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You Have to Stay Here!!
Amazingly clean a d Staff was Amazing!
Stayed 1 night in Oct 2023
Response from Front Desk on 2023/11/7
Thank you for staying we appreciate your business.

10/10 Excellent

Sarah

Stayed 2 nights in Oct 2023
Response from Front Desk on 2023/10/16
We are delighted that you have enjoyed your stay. Thank you for staying we appreciate your business

6/10 Okay

Amanda

Stayed 1 night in Oct 2023
Response from Front Desk on 2023/10/16
Thank you for staying we appreciate your business.

10/10 Excellent

Paula

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk on 2023/10/16
Thank you for staying we appreciate your business.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk on 2023/10/16
Thank you for staying we appreciate your business.

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place on I90
Great little hotel in a SMALL town giving relief on a long drive. Room was predictable but good. Restaurants nearby limited. The breakfast at the hotel was not great - too many gadgets that didn't provide any better quality as far as I was concerned...fancy coffee machine had many options but the coffee wasn't good. The yogurt machine malfunctioned. But there was also a water dispenser with great tasting water so.... The property provided a welcome respite after a long day's drive.
Stayed 1 night in Oct 2023
Response from Front Desk on 2023/10/16
We are delighted that you have enjoyed your stay. Thank you for staying we appreciate your business

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk on 2023/10/16
Thank you for staying we appreciate your business.

4/10 Poor

Danielle

Had issues with the hot water both nights. It was very loos mentioned it and received $33 back… oh boy
Response from General Manager on 2023/9/25
Thank you for taking your time to let us know how your stay was. We did not find anything wrong with the operation of the faucet or water heaters. Everything is working properly. We appreciate your business and thank you for staying.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, quiet, and convenient right off the highway. Would definitely stay there again.
Stayed 1 night in Sep 2023
Response from Front Desk on 2023/9/22
Thank you for the great review, we appreciate your business.

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, clean, good size, great beds.
Stayed 2 nights in Sep 2023
Response from Front Desk on 2023/9/22
Thank you for the great review, we are glad you enjoyed your stay.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice will use again
very friendly and clean good location for us
Stayed 1 night in Sep 2023
Response from Front Desk on 2023/9/10
Thank you for letting others know of your satisfaction

4/10 Poor

christopher

I booked a certain type of room and when I got there I threw my luggage in the room and left , due to being late for a wedding. Got back to room and it was the wrong type. Asked for help at front desk. Front desk said that when you book through Expedia you get what you get. I would have to deal with it.
Stayed 1 night in Sep 2023
Response from Front Desk on 2023/9/10
Thank you for staying with us . I am sorry that you have experienced issues .We appreciate your business

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean place to stay. Bring your own pillow.
The pillows felt like blankets stuffed into a pillow case. Very lumpy and uncomfortable. Room was clean. Breakfast was good. The only issue with breakfast was they only had ham as the meat choice. Yogurt machine was a nice yummy surprise. We had two rooms and one room smelled like they tried to cover up an old smoke smell with spray, but it wasn't horrible.
Stayed 1 night in Sep 2023
Response from General Manager on 2023/9/7
We appreciate your time to let us know how your stay was . I am sorry to hear that not everything was to your satisfaction. We appreciate you letting us know and we will definitely work on our shortcomings. Than you for staying with us we appreciate your business.

10/10 Excellent

Judy

Liked: Staff & service, property conditions & facilities
My room could have been cleaner. The bed was nice but the dresser had a white powdery residue on it. The staff was great. It is difficult to get to. It sets off the road with bushes in front of it and the entrance is down the road from the actual motel.
Stayed 1 night in Sep 2023
Response from General Manager on 2023/9/7
Thank you for staying with us ,we appreciate your business.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from General Manager on 2023/9/7
Thank you for staying with us we appreciate your business.

8/10 Good

jeremy

Stayed 1 night in Sep 2023
Response from Front Desk on 2023/9/22
Thank you for the great review, we appreciate your business.

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from General Manager on 2023/9/7
Thank you for staying with us we appreciate your business.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great.
My home shower is broke. I just went there to get a shower and good nights sleep...they never disappoint.
Stayed 1 night in Aug 2023
Response from General Manager on 2023/9/7
Thank you for staying with us we appreciate your business.

6/10 Okay

Craig

Stayed 1 night in Aug 2023
Response from Front Desk on 2023/11/7
Thank you for staying we appreciate your business.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from General Manager on 2023/9/7
Thank you for staying with us we appreciate your business.

10/10 Excellent

Barbara

Stayed 3 nights in Aug 2023
Response from Front Desk on 2023/9/10
Thank you for staying with us we appreciate your business.

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from General Manager on 2023/9/7
Thank you for staying with us we appreciate your business.

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast options. There is an excellent ice cream shop a few miles from the hotel-Happiness is Ice Cream, closes early but good stuff!
Stayed 1 night in Aug 2023
Response from General Manager on 2023/8/18
Thank you for the great review, we appreciate your business

6/10 Okay

Laurie

Liked: Staff & service
Stayed 1 night in Aug 2023
Response from General Manager on 2023/8/18
Thank you for the great review, we appreciate your business

8/10 Good

Christina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room was very clean and the bed was so comfy i didnt want to get up! Our only complaint was that the front desk clerk who checked us in was so rude. The only thing she said to greet us was "ID!"
Stayed 1 night in Aug 2023
Response from General Manager on 2023/8/18
Thank you for the great review, we appreciate your business