Desk, free WiFi, bed sheets

Reviews of Star Light Inn

2 out of 5
Star Light Inn
15010 E Freeway Service Rd, Channelview, TX

Reviews

6.4
Rating 10 - Excellent. 34 out of 105 reviews" "
Rating 8 - Good. 21 out of 105 reviews" "
Rating 6 - Okay. 14 out of 105 reviews" "
Rating 4 - Poor. 3 out of 105 reviews" "
Rating 2 - Terrible. 33 out of 105 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

amber

Stayed 1 night in Apr 2024

2/10 Terrible

amber

Disliked: Cleanliness
Stayed 1 night in Mar 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible and bugs
Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveler

Loud housekeeping lady, talking on the phone
The housekeeping lady was very loud, cleaning rooms, while holding her cell phone and talking all day long. The hotel was very dirty with roach eggs and dead roaches everywhere. there was oily finger stains on the headboard of the bed. The bed had hair in it, and the spots of something Front desk never answered the phone and it took them a long time to get to the front office window because they were sleeping. My deposit is yet to be refunded and they overcharged on that deposit.
Stayed 4 nights in Jan 2024

6/10 Okay

ANTHEA

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Make sure everything works for future reference
Stayed 1 night in Feb 2024

10/10 Excellent

Amber

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience staff was professional and attentive.
Stayed 2 nights in Feb 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean, everything worked properly, and had amenities listed online. Staff went over and beyond to meet my requests.

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfectly fine.
Stayed 1 night in Jan 2024

10/10 Excellent

Mimi, houston

Liked: Cleanliness, staff & service, property conditions & facilities
Good

2/10 Terrible

Jessica

Stayed 2 nights in Jan 2024

2/10 Terrible

Crystal

Stayed 1 night in Dec 2023

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Andrew

Stayed 1 night in Oct 2023

8/10 Good

Oscar

Stayed 1 night in Jan 2023

2/10 Terrible

Bernezia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
The room pictured was the one they were originally trying to give us because we paid for it online and it was cheaper after going back and forth with them we finally got an ok room the shower water turned brown after running for 5 minutes and the couple next to us were fighting and arguing all night so we didn’t get any rest and had no phone to call the front desk
Stayed 1 night in Dec 2022

2/10 Terrible

Carlos de

Stayed 2 nights in Nov 2022

2/10 Terrible

Maribel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
He over charged me because he supposedly didn’t have that room in service but still gave me the room that I booked
Stayed 1 night in Sep 2022

8/10 Good

Ryan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Kae

Disliked: Cleanliness, staff & service, property conditions & facilities
the water from the faucet was black when turned on, the room looked and smelled dusty, there was a bucket of water catching leaking condensation from the ac. which overflowed once on me. the room was not ready upon checkout, staff rude & stares at you when leaving the room, no do not disturb sign so as soon as they leave the run up in your stuff! would not recommend.
Stayed 2 nights in Aug 2022

2/10 Terrible

Joel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst night
As early as check in we had bums banging on the door looking for someone that was not us had to leave due to my partner been scared. And the could use some maintenance I couldn’t even shower
Stayed 1 night in Jul 2022

2/10 Terrible

Barbara

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never go there again
Stayed 3 nights in Jun 2022

2/10 Terrible

Carlos

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed bugs
There were bed bugs biting me
More than one
Stayed 1 night in Jun 2022

10/10 Excellent

carl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

2/10 Terrible

Paula

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I killed a total of 5 roaches in the time frame i was there while some got away.
Stayed 1 night in Feb 2022

8/10 Good

Micaela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Starlight Inn
This motel room had roaches and graffiti on the walls. There was old food left in the fridge. It was not a very nice motel, but the bed was comfortable and the tv was pretty big. I guess you get what you pay for.
Stayed 1 night in Jan 2022

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2021

6/10 Okay

lori

Traveled with group
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Jhun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep up the good work nice place
Stayed 1 night in Oct 2021

10/10 Excellent

Jarett

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

2/10 Terrible

Karissa

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

Armani

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Dirty towels on floor when checking in
Stayed 5 nights in Jul 2021

10/10 Excellent

Ash-Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I like the beds so much big king beds ...what i didnt like its family own which thats ok but staff as that can get rude alot of times ...other than that service was also great .
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude i will not stay at that motel ever again
Stayed 1 night in Dec 2020

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service
I’m the staff wouldn’t check me inn. Because she seemed mad that I woke her up from her nap she showed up to the window on her night gound and was visibly mad. And told me she couldn’t check me in till 3 pm when I got there at 1 am
Stayed 1 night in Dec 2020

8/10 Good

Kimberly

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay. Quiet no disturbances.And well priced
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Ashtray roach
Up next to the freeway which was pretty noisy. It was cheap-ish so cant complain too much but the second we walked in and hit the light, there was a cockroach next to the ashtray... we stayed there 1 night because it was convenient location and we couldn’t find another room; I don’t see us returning, though. The tv was bigger than most but the service kept cutting out so......
Stayed 1 night in Dec 2020

10/10 Excellent

Cristobal, Houston, Tx.

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent! Nothing i didnt like. The room was the best ivevever beem in.
Stayed 7 nights in Nov 2020

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveler

Disliked: Staff & service
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
For the price it was good. Clean desent staff
Stayed 1 night in Aug 2020

6/10 Okay

Donald

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
not so good
The lady at check in ignored me because she was playing on you tube...
Stayed 1 night in Aug 2020

10/10 Excellent

Chasidy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

LaShun

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2020