My room wasn’t too bad other than the pullout couch that had mold on the mattress, my parents room however had bed bugs. My brother got at least 20 different bites from the bugs.
Jairo
於 2025 年 7 月住了 1 晚
4/10 不太好
Cassaundra
2025 年 7 月 11 日
Cassaundra
於 2025 年 7 月住了 1 晚
6/10 一般般
Anitra
2025 年 7 月 6 日
Anitra
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Demetrio
2025 年 7 月 6 日
Demetrio
於 2025 年 7 月住了 2 晚
2/10 很糟糕
George
親子旅遊
2025 年 7 月 2 日
不喜歡:整潔度、設施服務和住宿環境和硬體
This was the worst Hotel experience. This property should not be on the Expedia web site its unsafe. The property is not family oriented when you pull up at 1:00 am from driving 545 miles and observe allegedly drug deals and prostitution activity in the parking lot. The Pictures are deceiving no continental breakfast served period, but they state that and have the furnished area but no food nothing worked. The lobby had a strong marijuana odor that the manager Ben said he didn't notice when I complained. Tired and frustrated I checked in to my room that he escorted me to on the second floor. I observed exit doors wide open not locked. I observed no ice machines worked, entering the room it had a foul odor and the door was beaten up, the pullout couch for my two granddaughters was broken the couch pillows were ripped the and the mattress had stains on it. He escorted us to another room with the same results broken and stained furniture. I informed Ben we could not stay here due to the property condition. My family and I exited the room and went to the lobby with our luggage. I requested a refund from Ben and he stated he could not because he was not the manager, but he would tell him we did not keep the reservation due to the condition of the property. I booked another Hotel room at The Heritage 3:00am.
George
於 2025 年 6 月住了 7 晚
2/10 很糟糕
Vanessa
家庭旅遊
2025 年 6 月 30 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was unfriendly. There was food outside the rooms on the floor. No breakfast or coffee available. Sheets were dirty.
Vanessa
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Alejandro
2025 年 6 月 11 日
Alejandro
於 2025 年 5 月住了 3 晚
4/10 不太好
Abraham
商務旅客, 家庭旅遊
2025 年 5 月 23 日
不喜歡:設施服務和住宿環境和硬體
The place looked old and run down. They also advertised that they offered free breakfast, but the staff said they haven’t done so in a while. Why not update the site? I wouldn’t recommend.
Abraham
於 2025 年 5 月住了 4 晚
10/10 有夠讚
Matthew
商務旅客
2025 年 5 月 12 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Matthew
於 2025 年 4 月住了 1 晚
2/10 很糟糕
Hipólito
2025 年 5 月 7 日
不喜歡:整潔度和住宿環境和硬體
Hipólito
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Jesus,corozal
2025 年 5 月 4 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great area to stay
Jesus
於 2025 年 4 月住了 5 晚
4/10 不太好
真實旅客
家庭旅遊
2025 年 5 月 3 日
不喜歡:員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2025 年 4 月住了 2 晚
8/10 不錯哦
Nicole
2025 年 4 月 29 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Decent Stay
Check in was easy and quick, the only issue I had was the top cover on the bed had a cigarette burn in it, and the lamps on each side of the bed looked old and dirty. Other than that it was a nice stay
Nicole
於 2025 年 4 月住了 1 晚
2/10 很糟糕
Lisa
2025 年 4 月 28 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Lisa
於 2025 年 4 月住了 2 晚
8/10 不錯哦
Bethany
2025 年 4 月 21 日
Bethany
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Brala
2025 年 3 月 20 日
喜歡:員工素質
不喜歡:客房舒適度
🙃🙃
Brala
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Crystal
2025 年 3 月 16 日
喜歡:整潔度、員工素質和住宿環境和硬體
Crystal
於 2025 年 3 月住了 3 晚
10/10 有夠讚
Francisco
2025 年 3 月 16 日
Francisco
於 2025 年 3 月住了 1 晚
8/10 不錯哦
Kimberly
家庭旅遊
2025 年 3 月 15 日
喜歡:整潔度、員工素質和住宿環境和硬體
Kimberly
於 2025 年 3 月住了 3 晚
2/10 很糟糕
Bryce
2025 年 3 月 7 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Worst stay in my life.
We got stuck in the elevator for 20 minutes, had people threatening to shoot everyone all night. Mold all over the bathroom, and in the refrigerator. Broken tiles were they could cut people, no fire alarms, missing electrical outlet covers, food and trash all over the room.
Bryce
於 2025 年 2 月住了 1 晚
2/10 很糟糕
Terral
家庭旅遊, 親子旅遊
2025 年 2 月 28 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This was by far the worst experience. We had to book somewhere quickly as our original booking elsewhere was cancelled. We found this location and they had the space to accommodate our family. However, it was disgustingly dirty. They say smoke free but people smoke inside the rooms blankets had burn holes, you could smell smoke while in hallways. They claim they have microwaves in rooms and they do but don’t work, one was rusted terribly and looked very unsafe to use. The restrooms were super dirty. Our family was in a bind and stayed but we will never frequent this establishment and I have no idea how they are in business
Terral
於 2025 年 2 月住了 2 晚
10/10 有夠讚
gerald
2025 年 1 月 19 日
gerald
於 2025 年 1 月住了 2 晚
4/10 不太好
Silas
親子旅遊
2024 年 10 月 7 日
An actual crack pipe was found in the bathroom. Thankfully a family member found it and not a child but it was really trashy. The staff was very night and the lobby and pool and hottub were decent
Silas
於 2024 年 10 月住了 2 晚
2/10 很糟糕
Megan
2024 年 9 月 14 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
This sucks- don’t ever book. EVER
This was a horrible experience. Don’t book this at all. And if you do, call the hotel directly. Hotels.com charged 50 resort fee to book through them which was not advertised in the original price.
This sucked.