商務中心
查看供應情況

OYO 德克薩斯休士頓飯店 - 近醫學中心/NRG 體育場的評分

2.5 out of 5
OYO 德克薩斯休士頓飯店 - 近醫學中心/NRG 體育場
10015, Main St 610 S. Loop, Houston, TX

評論

4.0
10 分，有夠讚；377 則評論中有 44 則" "
8 分，不錯哦；377 則評論中有 20 則" "
6 分，一般般；377 則評論中有 37 則" "
4 分，不太好；377 則評論中有 36 則" "
2 分，很糟糕；377 則評論中有 240 則" "

4.0/10

整潔度

5.2/10

員工素質

3.8/10

設施服務

3.8/10

住宿環境和硬體

3.6/10

環保程度

評論

2/10 很糟糕

Frederick

不喜歡：整潔度、員工素質和住宿環境和硬體
Did not honor paid reservation. No room available upon arrival. Turned away. Terrible experience.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Betty

於 2024 年 3 月住了 10 晚

2/10 很糟糕

Yosvel

情侶出遊, 商務旅客
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
lo peor de todo fue que expidea no me ayudó a resolver el problema aun pagando mi protección de viaje
於 2024 年 3 月住了 1 晚
Barbara 於 2024年5月2日回覆
Hi, Yosvel! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Barbara

2/10 很糟糕

Hector

情侶出遊, 商務旅客, 家庭旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
I have stayed in hotels, motels and rooms all over the world, even 3rd world countries. This was the absolute worst place i have ever seen. We entered the room and we left told them to keep the money. Soda cup on top of drawer, ac did not work, and extremely dirty.
於 2024 年 3 月住了 1 晚
Barbara 於 2024年5月2日回覆
Sorry for the unpleasant experience you had with us. Hector! Thank you for notifying us and we will surely be working for the better guest experience. Regards, Barbara

2/10 很糟糕

Kayelle Lamae

團體旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Worst place ever never stay here
於 2024 年 2 月住了 3 晚
Barbara 於 2024年5月2日回覆
Hello, Kayelle! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara

2/10 很糟糕

Jesus

Not even have the opurtunity to stay , no rooms available, have to look for another hotel
於 2024 年 2 月住了 2 晚
Barbara 於 2024年5月2日回覆
Hi, Jesus! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara

2/10 很糟糕

Giroid

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Roaches and flies everywhere. Walls so thin you can hear the neighbors conversations. Very unprofessional had to wait an hour to get in my room that was booked hours before i arrived. No hot water the heater didn't work. Will never book oyo hotels again.
於 2024 年 2 月住了 2 晚
Ammy 於 2024年5月3日回覆
Apologies for the problems you had faced, Giroid! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 很糟糕

Manuel

商務旅客, 團體旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Llegué el día de mi check in y había un par de personas afuera fumando hierba, entré y el lobbie era lo mismo, sobre el front desk una hija con la leyenda que si necesitaba asistencia llamada a un número, una persona que llegó antes que yo se estaba quejando del mal servicio del hotel, estuve 23 minutos esperando a alguien, nadie llegó, decidí ir a otro hotel! Si tienes oportunidad de llegar está calificación y piensas quedarte aquí, busca en otro lado. Afuera está inundado de homeless y drogadictos ni tu auto estará seguro. Es una pena que Expedia no verifique los establecimientos, en mi caso que siempre llego a los check-in de noche, es imposible ya solicitar la cancelación porque pasó el tiempo límite, por eso recomiendo buscar otra opción, hay mucho mejores por unos cuantos dólares en el área de san antonio
於 2024 年 2 月住了 1 晚
Ammy 於 2024年5月3日回覆
Hi, Manuel! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

2/10 很糟糕

Sadae

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
No hot water, roach infested, strangers knocking at door and no comforter just sheet to cover just with.
於 2024 年 2 月住了 7 晚
Ammy 於 2024年5月3日回覆
Hi, Sadae! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Tim.

2/10 很糟糕

Tha amilli

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Roaches, Housekeeping is very rude and will not refresh your room, the management does not answer the phone after hours because he is in his room sleeping, yes he stays on property and this hotel is supposed to be 24hours. They do not accommodate any of your needs of something goes wrong in your room. TERRIBLE PLACE TO STAY!!!! Do not waste your time.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

SONJAY

於 2024 年 2 月住了 1 晚

2/10 很糟糕

Olivia

團體旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The rooms are dirty look nothing like the pictures. The roof is caving in the floors are dirty the rooms smell
於 2024 年 1 月住了 3 晚
Ammy 於 2024年5月3日回覆
Hi, Olivia! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

2/10 很糟糕

Diana

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Listing pictures do not match actual rooms . Also , having street people bang at your door is very highly likely to happen . Super inconvenient
於 2024 年 1 月住了 1 晚
Ammy 於 2024年5月3日回覆
Hi, Diana! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim.

10/10 有夠讚

Meyiah

家庭旅遊
於 2024 年 1 月住了 2 晚
Ammy 於 2024年5月3日回覆
Thanks for the positive rating, Meyiah! Hope to welcome you again soon. Regards, Noah.

10/10 有夠讚

Kelwin

喜歡：住宿環境和硬體和客房舒適度
Nothing short of amazing shall I say 😂
於 2024 年 1 月住了 3 晚
Ammy 於 2024年5月3日回覆
Hi, Kelwin! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim.

2/10 很糟糕

Ricardo，Torreón

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Terrible, den de baja esta propiedad de Expedia ya.
於 2024 年 1 月住了 1 晚
Ammy 於 2024年5月3日回覆
We are extremely sorry to know this, Ricardo! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Noah.

6/10 一般般

Philllip

喜歡：整潔度
不喜歡：員工素質和住宿環境和硬體
Houston at a glance
We got what we paid for. the room was clean enough, but the heater didn't work; after trying for a couple of hours to replace, used a space heater. had a lot of outside noise and disruption from "homeless people hanging around. amenities were lacking.
於 2024 年 1 月住了 2 晚
Ammy 於 2024年5月3日回覆
Apologies for the problems you had faced, Philllip! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

10/10 有夠讚

Zia

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent
於 2024 年 1 月住了 1 晚
Ammy 於 2024年5月3日回覆
Thanks for the positive rating, Zia! Hope to welcome you again soon. Regards, Noah.

2/10 很糟糕

Jeremy

親子旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
Didn’t stay in this hotel. Homeless camp in the parking lot of the building. People sleeping in bushes along the side of building. Not safe for a family, my wife was approached by panhandlers when we arrived. Never even checked in.
Ammy 於 2024年5月3日回覆
Hi, Jeremy! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

2/10 很糟糕

Jackie

不喜歡：整潔度
於 2024 年 1 月住了 3 晚

2/10 很糟糕

Louis

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Ammy 於 2024年5月3日回覆
Hi, Louis! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 很糟糕

Robyn

於 2024 年 1 月住了 2 晚

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚
Ammy 於 2024年5月3日回覆
Sincere Apologies. We are highly disappointed to see that our guest is not completely satisfied with our services. We promise to improve the services further and continue to make sure our valued guests are delighted. Regards, Noah.

2/10 很糟糕

Omar

於 2024 年 1 月住了 2 晚
Ammy 於 2024年5月3日回覆
Hi, Omar! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Noah.

2/10 很糟糕

earnest

Did not check in. Hotel said the sent email to let us know that booking was cancelled. Do not charge my card for this.
於 2024 年 1 月住了 1 晚
Ammy 於 2024年5月3日回覆
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 很糟糕

Kameron

They don’t have room for me because of 4 room has flood
於 2024 年 1 月住了 1 晚
Ammy 於 2024年5月3日回覆
Hi, Kameron! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim.

2/10 很糟糕

Jose

I got double booked and I’m currently waiting
於 2023 年 12 月住了 1 晚
Ammy 於 2024年5月3日回覆
Apologies for the problems you had faced, Jose! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 很糟糕

kimmarie

商務旅客
不喜歡：員工素質、設施服務和住宿環境和硬體
Not fit for stay! Photos posted are not the room at all not sure where they came from! Should not be offered as a hotel especially for tourists
於 2023 年 12 月住了 6 晚
Ammy 於 2024年5月3日回覆
Hi, Kimmarie! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

2/10 很糟糕

Ruben

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

2/10 很糟糕

Joshua

於 2023 年 12 月住了 4 晚
Ammy 於 2024年5月3日回覆
Hi, Joshua! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 很糟糕

DONALD，Houston

喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
This is NOT an OYO property it is a place called Rest Up Inn. They had roaches on the walls and beds and holes punched in the walls. There are homeless people and drug addicts hanging around outside. I immediately went to the front desk and cancelled and found a hotel.
於 2023 年 12 月住了 2 晚
Ammy 於 2024年5月3日回覆
Hi, Donald! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Noah.

2/10 很糟糕

Intevs

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Ammy 於 2024年5月3日回覆
Hi, Intevs! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 很糟糕

Jose

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Ammy 於 2024年5月3日回覆
Hi, Jose! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Noah.

2/10 很糟糕

Brittni

商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Do not book this place, not safe and a disaster. A newly “renovated room” which was terrible, no outlet covers, no shower curtains, no window curtains, door that was broken into.
於 2023 年 12 月住了 3 晚

2/10 很糟糕

Alyssa

於 2023 年 12 月住了 1 晚
Ammy 於 2024年5月3日回覆
Hi, Alyssa! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

2/10 很糟糕

Patrick，Austin

商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This property did not honor the reservation. They physically locked the door and insisted that no rooms were available on the second night. On the first night I was told that there was one room, but that it was really bad. The room was grotesque. One light could not be turn off. The room was dirty. There were transients walking up and down the halls. Do not go here.
於 2023 年 12 月住了 2 晚

2/10 很糟糕

Terence

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
TRASH!!!
THIS IS THE WORST HOTEL IN THE HISTORY OF HOTELS , THIS PLACE SHOULD NOT BE OPEN , & THEY REFUSED TO GIVE ME A REFUND CIGARETTE & MILDEW SMELL, THIS PLACE IS NOT FIT TO BE OPEN !
於 2023 年 12 月住了 1 晚

2/10 很糟糕

Tairan

家庭旅遊, 親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
> Booked stay for 12/02-12/03 at 10pm > Called Oyo number listed on Google to confirm if they had availability (because Expedia will take your money on last minute bookings but not refund you if there is no vacancy when you arrive) > Rude rep heard my situation and tells me I have to check in at 3pm. I explain the situation and he keeps repeating himself so I hang up. > 20 minutes later another man calls and assures me there’s a room waiting for me. I just had to make a payment to a link he sends. I ask repeatedly if I’m able to check in right then and he assures me I have nothing to worry about. It felt like a scam due to the call coming from no where. Nonetheless, I make the payment because my wife and kid were sleep and tired. > Go back to the car ,where my son and wife are waiting, and decide to drive there. Did not realize I was there bc the sign said another name and suspicious people loitering outside the hotel. > I arrived at the hotel at 3am 12/03 where I see a no vacancy sign. Walk to night window and clear behind the glass the check in lady is sleep with a sign that reads “no vacancies”. >I call the number back and the guy tells me everything is fine just check in. I said there’s no vacancy. And he reassures me again. He asked to let him talk to the front desk and ask if there is vacancies.. >I woke her up and She said “No” and went back to sleep
於 2023 年 12 月住了 1 晚

2/10 很糟糕

S

商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was sketchy when I pulled up. Once in the lobby I patiently waited for the desk attendants help checking in but she had someone before me. Which wasn’t a problem until that one person turned into a 30 minute conversation between her the guess and another member of staff. Once I finally got my room, none of the light work the bed had stain crumbs and little hair shaving on it, the microwave and fridge did not work, and there was no shower curtain, it looked as if the room was mopped and that’s it. But the really horrible part was the people getting high with needles right outside my room and the roaches that were everywhere inside and out. I wouldn’t recommend this place to my worst enemy.
於 2023 年 11 月住了 7 晚

2/10 很糟糕

Margarita Moreno

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
i booked for a week stay. upon arrival, i realized that the rooms were nothing like in the pictures online. i requested a non smoking room, they gave me the least smelly room because there were no real non smoking rooms. room was infested with roaches. i had to go out and buy my own roach bait. on about like the 5th day, they showed up around 8 am to spray concentrated pesticides. i clearly had to leave the room for a couple of hours. it is also located in a really bad area of town. there is a group of drug addicts that gather on the complex to just “hang out”. one day i stepped out to the car and found a guy just peeing out in the apt sidewalk. i had asked to speak to the owner but they were always unavailable. definitely do not recommend. expedia should update their listing to show what this place is really like. definitely not recommended
於 2023 年 11 月住了 6 晚
Barbara 於 2024年1月22日回覆
Hi, Margarita! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Barbara

2/10 很糟糕

James

情侶出遊, 商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This property & staff is the perfect example of why you should always, 1.Read the fine print. 2.check out the property. Do not to rush the process of lodging. That's if you have any ethics!! However if don't have any this is the perfect place for ya!¡!!
於 2023 年 11 月住了 3 晚
Barbara 於 2024年1月22日回覆
Hi, James! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Barbara

6/10 一般般

Jayla

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Ammy 於 2024年5月3日回覆
Hi, Jayla! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

10/10 有夠讚

Penny

寵物同遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I enjoyed my stay. The staff is amazing, extremely friendly and very efficient. There is one housekeeper (not Annie) that would skip me every time she cleaned though. I didnt need services but making sure I didn't need anything would have been nice. They go out of their way to make sure you're taken care of. It's like family. the parking is pretty good. They are doing renovations on some rooms but the rooms are nice and comfortable. It's reasonably priced. I will definitely keep this location saved for the future and will definitely recommend this place to others.
於 2023 年 11 月住了 7 晚
Ammy 於 2024年5月3日回覆
Hi, Penny! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim.

2/10 很糟糕

Scothelia

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 2 晚
Ammy 於 2024年5月3日回覆
Apologies for the problems you had faced, Scothelia! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Flea pit
Fleapit, unsafe, shady deals going on in the parking lot. Room smelt strongly of mold and sadness. Exposed sheetrock on wall. I took 2 seconds in the room and left the place. Don’t book !
於 2023 年 11 月住了 1 晚

2/10 很糟糕

Janeth

不喜歡：整潔度和住宿環境和硬體
No clean at all

2/10 很糟糕

Alfonso

喜歡：員工素質
不喜歡：住宿環境和硬體
於 2023 年 11 月住了 2 晚

2/10 很糟糕

Kenny

不喜歡：整潔度和住宿環境和硬體
於 2023 年 11 月住了 1 晚

2/10 很糟糕

Noushin

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Stay away from this place, not a hotel not a motel
Things broken in the room, plumbing issue, window wasn’t glass and broken, curtains broken, cockroaches all over the place, not clean at all, homeless people were residence of the place and all around the place, management was not supportive, we left in less than an hour and management refused to refund our money.
於 2023 年 10 月住了 1 晚

2/10 很糟糕

Porsche，Houston

不喜歡：整潔度和住宿環境和硬體
You get what you pay for.
於 2023 年 10 月住了 8 晚