Me and my boyfriend stayed here for a few days while vacationing in Houston and this hotel was horrible! They had bed bugs and I didn't realize until after we left because it can take a couple of days to see the bites on your body. My boyfriend didn't have any bites but My arms are covered in them. When I got home from vacation I had to go straight to urgent care because they were so swollen and itchy. My boyfriend called the hotel twice and the manager is never there and the lady that answered the phone didn't seem to care she said that you can not prove it happened here! But she also knew there were bed bugs because she said someone else called and complained today about it. She never apologized just said next time we come we can have a discount! We don't plan on ever going back there! No one should stay here as they clearly do not care about their guests. He wasn't necessarily looking for a refund when he called. He didn't even get an apology though!