Lobby sitting area

Reviews of La Quinta Inn & Suites by Wyndham Houston Hobby Airport

3 out of 5

Reviews

8.4

Very Good

Rating 10 - Excellent. 538 out of 1003 reviews" "
Rating 8 - Good. 274 out of 1003 reviews" "
Rating 6 - Okay. 93 out of 1003 reviews" "
Rating 4 - Poor. 46 out of 1003 reviews" "
Rating 2 - Terrible. 52 out of 1003 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Yevheniia

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good one, easy stay with a dog, very polite staff, nice breakfast
Stayed 1 night in May 2024

8/10 Good

Scott

Traveled with partner
Close to airport…Park and ride
Stayed 1 night in May 2024
Response from Manager on 2024/5/15
Hello Scott,Thank you for sharing your feedback with us. We are pleased to hear that our convenient location near the airport met your needs. If you have any further comments or suggestions, we encourage you to reach out to our management team directly. Hope to welcome you back again in the future.

2/10 Terrible

Lori

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The TV did not work & was missing the box. The keys- to the room- did not work so had to return to front desk. Got a different room. Could NOT cool down the room regardless of the setting. Terrible night. The positive reviews can’t be authentic. Save your money.
Stayed 1 night in May 2024
Response from Manager on 2024/5/15
Hello Lori, We apologize for the inconvenience you experienced during your stay. Our team is dedicated to ensuring our guests' satisfaction and we regret that we fell short in this instance. Your feedback will be shared with our management for further review and improvement. Thank you for bringing these issues to our attention; we hope to welcome you back in the future for a more enjoyable stay.

6/10 Okay

heath

Business traveler
Liked: Amenities
Disliked: Staff & service
the hotel wasn't clean and wasn't dirty, it was ok. The property and area around was not in a good location and a bit unsafe
Stayed 4 nights in Mar 2024
Response from Manager on 2024/5/15
Hello heath, We appreciate your feedback on your recent stay, and we regret to hear that you found certain aspects of our property and location lacking. Our team always prioritizes the safety and comfort of our guests, so we will take your comments into consideration for future improvements. Thank you for bringing this to our attention.

8/10 Good

Nona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was a pleasant experience. I was close to family and all the stores I like. I will definitely be back.
Stayed 2 nights in May 2024
Response from Manager on 2024/5/14
Hello Nona,We're thrilled to hear that you had a pleasant stay with us and that our convenient location suited your needs. We look forward to welcoming you back on your next visit to the area!

10/10 Excellent

Edmundo

Liked: Cleanliness, staff & service, property conditions & facilities
Teresa at the front desk was wonderful. The night clerk not so much. The room was clean and conveniently located to the rental cars and airport.
Stayed 1 night in May 2024
Response from Manager on 2024/5/13
Hello Edmundo,We appreciate you recognizing Teresa's exceptional service and are glad to hear you found the room clean and well-located. Your feedback about the night clerk will be shared with the relevant team for improvement. Thank you for sharing your experience with us.

10/10 Excellent

Chima

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I’m having a good stay as the environment is quiet and peaceful. I recommend this facility for those who want to do some work.
Stayed 1 night in May 2024
Response from Manager on 2024/5/10
Hello Chima,We are pleased to hear that you enjoyed the peaceful environment during your stay, making it conducive for work. Thank you for recommending our facility to others seeking a productive atmosphere. We hope to welcome you back soon for another peaceful experience.

10/10 Excellent

John

Nice clean hotel friendly staff, great breakfast. Only issue was the way too soft beds
Stayed 1 night in May 2024
Response from Manager on 2024/5/10
Hello John,We appreciate your positive feedback on our staff and breakfast. We have noted your comment about the bed softness and will share it with our team for future improvements. Your input is valuable to us as we strive to enhance our guests' experience.

8/10 Good

Teresa, Sudan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 2024/5/10
Hello Teresa, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Excellent

Robert

Traveled with family
Second time here. A/C not working well in our room but fine in the reception area. Staff very accommodating. A very good bargain for the price. Great for an overnight stay at the airport.
Stayed 1 night in May 2024
Response from Manager on 2024/5/7
Hello Robert,We appreciate your loyalty and feedback regarding your recent stay at our hotel. It's fantastic to hear you found our staff accommodating and enjoyed our competitive rates. We apologize for any inconvenience caused by the A/C and will ensure our maintenance team reviews the issue for future guests' comfort. Thank you for choosing our hotel for your overnight stay near the airport.

10/10 Excellent

Jemell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Apr 2024
Response from Manager on 2024/5/7
Hello Jemell,We appreciate your feedback on the cleanliness of our hotel. Please know that we take all guest comments seriously to continually improve our services and facilities. Thank you for choosing to stay with us and we look forward to welcoming you back in the future.

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. Staff was friendly. Airport shuttle was on time and smooth
Stayed 1 night in Apr 2024
Response from Manager on 2024/5/4
Hello Mary,We are delighted to hear that you found our rooms clean, our staff friendly, and enjoyed a smooth airport shuttle experience during your stay. Your positive feedback is truly appreciated and we look forward to welcoming you back again in the future.

10/10 Excellent

Sean

Business traveler, Traveled with family
Stagnant water odor , bathroom wall had huge brown stain from water damage
Stayed 1 night in May 2024
Response from Manager on 2024/5/4
Hello Sean,Thank you for sharing your feedback with us. We value all guest comments and will address this matter with our team for further review and improvement. Your insights are greatly appreciated in helping us uphold our standards for all guests' satisfaction.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No food within walking distance. Eat before you go or you will be Doordashing.
Stayed 1 night in May 2024
Response from Manager on 2024/5/4
Hello Jennifer, We regret to hear about the dining inconvenience you encountered. We recommend guests inquire with our staff for nearby dining options for their convenience. Guest satisfaction is important to us, and we appreciate your feedback.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Apr 2024
Response from Manager on 2024/5/2
Hello Robert,We appreciate your feedback and apologize for any inconveniences you may have experienced during your stay. Your comments have been noted and will be shared with the relevant departments for their review. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back in the future.

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location next to Houston Hobby Airport. Breakfast times should be extended past 9 am to accommodate us travelers from the west coast.
Stayed 1 night in Apr 2024
Response from Manager on 2024/5/1
Hello Elaine,Thank you for your feedback on our hotel's location near Houston Hobby Airport. We appreciate your suggestion regarding breakfast times and will take it into consideration for future improvements. We strive to cater to the needs of all our guests to ensure a pleasant stay.

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very kind and helpful! I wish all hotels had employees like them!
Stayed 1 night in Apr 2024
Response from Manager on 2024/5/1
Hello Erika,We are delighted to hear that you found our staff to be kind and helpful during your stay. Providing exceptional service is always our top priority. Your feedback is greatly appreciated, and we hope to welcome you back in the future.

6/10 Okay

J.

Business traveler
The Property is clean and staff is nice. Only issue was the jacuzzi is dirty and didn’t work.
Stayed 3 nights in Apr 2024
Response from Laquinta GM on 2024/4/27
Thank you for taking the time to leave a review. We appreciate your kind words about our clean property and friendly staff. We apologize for the inconvenience regarding the jacuzzi. Rest assured, we will address this issue promptly to ensure it doesn't happen again. We hope to have the opportunity to welcome you back and provide you with an improved experience in the future.

6/10 Okay

ALI

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Manager on 2024/5/7
Hello ALI, We appreciate you taking the time to stay with us; please do not hesitate to contact us directly with any additional feedback you may have. We hope to welcome you back soon!

4/10 Poor

Hazeena

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/25
Hello Hazeena, We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us with any feedback you'd like to share so we can address any concerns.

8/10 Good

Maryjo

Stayed 1 night in Apr 2024
Response from Manager on 2024/5/13
Hello Maryjo, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Excellent

James

Stayed 1 night in Apr 2024
Response from Manager on 2024/5/13
Hello James,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another excellent experience.

8/10 Good

CRAIG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their advertised Jacuzzi was non-functional…
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/23
Hello CRAIG,We apologize for the inconvenience regarding the Jacuzzi. Maintenance teams are diligently working to address such issues promptly for an improved guest experience in the future. Thank you for bringing this to our attention.

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice staff
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/23
Hello Patricia,We appreciate your feedback on our clean facilities and friendly staff. We strive to provide a positive experience for all our guests. If you have any further comments or suggestions, please feel free to reach out to our management team. Thank you for choosing to stay with us.

8/10 Good

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Room was well kept and clean. Breakfast was good. It's near the airport, so you hear planes.
Stayed 3 nights in Mar 2024
Response from Manager on 2024/4/20
Hello Kenneth,Thank you for taking the time to share your experience with us. We're glad to hear that you found your room clean and enjoyed our breakfast offerings. Being close to the airport does come with some noise from planes, and we appreciate your understanding in this matter. We hope you had a pleasant stay overall and look forward to welcoming you back in the future.

10/10 Excellent

Witt

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All was great
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/19
Hello Witt,We are pleased to hear that you enjoyed your stay with us! Your satisfaction is our top priority and we hope to welcome you back in the future.

8/10 Good

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff, safe, clean, easy access to airport, rental car service, and getting anywhere in the city was just a few minutes away
Stayed 2 nights in Apr 2024
Response from Manager on 2024/4/19
Hello Craig,We appreciate your positive comments on our staff and convenient location. It's wonderful to hear that you found our hotel safe and clean, with easy access to the airport and city. Thank you for choosing our hotel, and we hope to welcome you back in the future.

10/10 Excellent

CRAIG

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were cleaned… TV worked well… Receptionist was very nice
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/19
Hello CRAIG,We appreciate your kind feedback regarding the cleanliness of our rooms, functionality of the TV, and the hospitality of our receptionist. Should you have any further comments or suggestions, please do not hesitate to contact our management team directly.

8/10 Good

Mari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman that checked me in was very pleasant. The a/c didn’t cool much but it was tolerable. The only negative comment I can say is that the fire alarms went off at 5AM and everyone had to evacuate for about an hour til cleared. Thankfully, no one harmed. The woman on shift during this incident was calm and she kept everyone updated. She did awesome!
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/16
Hello Mari, We are glad to hear that you had a pleasant check-in experience and found our staff friendly. We apologize for any inconvenience caused by the air conditioning and the fire alarm situation. Your safety is our top priority, and we appreciate your understanding during the evacuation. Our team is always prepared to ensure the well-being of our guests in any situation.

4/10 Poor

Ernest

Traveled with family
Disliked: Amenities, property conditions & facilities
Shuttle service from Hobby Airport ends at 11:45p. My flight arrived at 11:40p, so by the time I got out, I was out of luck. The beds were super squeaky and uncomfortable. The only positive factor was the price, so I suppose I can say I got what I paid for.
Stayed 1 night in Apr 2024
Response from Laquinta GM on 2024/4/13
Hi Ernest, Sorry to hear about the shuttle service experience. However, our website clearly states that our shuttle service stops at 11:45. In this situation, unfortunately, we cannot do anything as our shuttle is contracted out to a third party.I apologize for the uncomfortable bed. We are actively working on replacing all beds in the hotel with new ones.

10/10 Excellent

MIKE, Pell City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 2024/4/15
Hello MIKE,We are thrilled to hear that you enjoyed your stay with us! We hope to welcome you back soon for another fantastic experience.

10/10 Excellent

trang

Liked: Cleanliness, staff & service, property conditions & facilities
Good place near airport and friendly staff.
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/14
Hello trang,We are delighted to hear that you found our hotel's location convenient and our staff accommodating. Thank you for taking the time to share your positive experience with us. Your kind words are greatly appreciated.

10/10 Excellent

Nathaniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good hotel
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/12
Hello Nathaniel,We are happy to hear that you found our hotel to be of a high standard. We strive to provide our guests with a memorable and enjoyable experience during their stay. Your positive feedback is greatly appreciated and we hope to welcome you back in the future.

10/10 Excellent

Gisselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/10
Hello Gisselle,We are thrilled to hear that you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another exceptional stay.

8/10 Good

Rosetta, Los Angeles

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was clean. My room had a moldy smell. The light bulbs in my room were different colors. Some lights were warm some cool.
Stayed 3 nights in Apr 2024
Response from Manager on 2024/4/9
Hello Rosetta, We appreciate your feedback regarding the cleanliness of the hotel. Your comments on the room's smell and lighting have been noted for our continuous improvement. We hope you had an overall comfortable stay and look forward to welcoming you back in the future.

10/10 Excellent

Racquelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/9
Hello Racquelle,We're glad to hear you had a fantastic stay with us! We hope to welcome you back soon for another wonderful experience.

10/10 Excellent

Jeff

Stayed 1 night in Apr 2024
Response from Manager on 2024/4/28
Hello Jeff,Thank you for choosing to stay with us! We are delighted to hear that you had a wonderful experience during your visit. If you have any additional feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another fantastic stay!

6/10 Okay

Albert

Traveled with family
Disliked: Property conditions & facilities
It’s average hotel.
Stayed 1 night in Mar 2024
Response from Manager on 2024/4/9
Hello Albert,We appreciate your feedback and will take it into consideration for future improvements. Thank you for choosing to stay with us.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable, cómodo, limpio
Stayed 2 nights in Mar 2024
Response from Manager on 2024/4/1
Hello Brenda,Nos complace saber que disfrutó de su estancia con nosotros. Esperamos poder darle la bienvenida de nuevo en el futuro.

4/10 Poor

Daniel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Woman at front desk lacked professionalism. We flew in and needed the shuttle. When I called she put me on hold for about 10 minutes. Another person tried calling and didn’t even get an answer. The shuttle did show up eventually and when we got to the hotel, she was on her cell phone and no one around, so she wasn’t busy, just ignoring calls. The pillows were terrible. Very uncomfortable sleep.
Stayed 1 night in Mar 2024
Response from Manager on 2024/4/2
Hello Daniel, We apologize for any inconvenience you may have experienced during your stay. We appreciate you bringing these concerns to our attention. Your feedback will be shared with the management team for further review and improvement. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.

4/10 Poor

Josh

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Shuttle was nice. Overbooked rooms and got stuck with something I didn’t reserve. Traveling with a family makes things like that hard
Stayed 1 night in Mar 2024
Response from Manager on 2024/4/2
Hello Josh, We appreciate your feedback regarding the shuttle service. We apologize for any inconvenience caused by the room situation but hope you were able to find some comfort during your stay. Your comments will be shared with our team for review and improvement. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

6/10 Okay

Christopher

Stayed 1 night in Mar 2024
Response from Manager on 2024/4/16
Hello Christopher, We appreciate you choosing to stay with us. If you have any concerns from your visit, please feel free to get in touch with us directly so we can address them accordingly.

8/10 Good

STEFANOS

Liked: Cleanliness, staff & service
Stayed 11 nights in Mar 2024
Response from Manager on 2024/3/27
Hello STEFANOS, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

4/10 Poor

Kenneth

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is worn and understaffed. The dead 2” long cockroach in my room was the cherry on top of our experience.
Stayed 1 night in Mar 2024
Response from Manager on 2024/3/24
Hello Kenneth,We are sorry to hear about your experience and appreciate your feedback. Rest assured that we take all comments seriously to ensure better service for future guests. If you have any further concerns, we encourage you to reach out to our management directly for assistance in addressing this matter.

6/10 Okay

Christina

Stayed 1 night in Mar 2024
Response from Manager on 2024/4/13
Hello Christina,We appreciate you choosing to stay with us. If you have any concerns or feedback from your recent visit, please feel free to reach out to our team so we can address them accordingly. We hope to welcome you back in the future for an improved experience.

8/10 Good

Charlotte

Stayed 2 nights in Mar 2024
Response from Manager on 2024/4/9
Hello Charlotte,We're thrilled to hear you enjoyed your stay with us! Please feel free to reach out to us with any feedback you may have to make your next visit even more memorable. We look forward to welcoming you back soon!

6/10 Okay

Rosemary, Mcallen

Traveled with family
The breakfast staff was very friendly. The woman who checked us is was very nice, too, but the woman who worked the late night shift just sat there without so much as a slight grin. The breakfast food was ok. Fresh oatmeal and maybe some potatoes would make it better. The king size bed was very uncomfortable. It was like sleeping on boxes of refrigerators with a blanket thrown on top. That was the worst part.
Stayed 2 nights in Mar 2024
Response from Manager on 2024/3/17
Hello Rosemary,Thank you for sharing your detailed feedback with us. We are glad to hear you had positive interactions with our breakfast and check-in staff. We appreciate your suggestions for breakfast options and will forward them to the relevant team for consideration. We apologize if the comfort of the king size bed did not meet your expectations, and we will look into this matter further to ensure our guests' comfort moving forward.

8/10 Good

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 2 nights in Mar 2024
Response from Manager on 2024/3/16
Hello Ronnie,We are delighted to hear that you had a satisfactory stay with us. Your feedback is greatly appreciated as we strive to provide a positive experience for all our guests. Should you have any further comments or suggestions, please do not hesitate to reach out to our management team. Thank you for choosing to stay with us.

6/10 Okay

JoAnn Castillo

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 2024/3/16
Hello JoAnn Castillo,We appreciate you choosing our hotel for your stay! If there were any aspects of your experience that we could improve, please feel free to reach out to us directly so we can address them accordingly. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

REDEN, Mississauga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a good stay, thank you
Stayed 1 night in Mar 2024
Response from Saami Baig (GM) on 2024/3/12
Dear Guest,Thank you for your wonderful review! We're delighted to hear about your positive experience at the La Quinta Inn by Hobby Airport. Your feedback means the world to us and motivates us to keep delivering exceptional service. We can't wait to welcome you back soon!Warm regards,Saami Baig GM