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Reviews

4.7 / 5Exceptional
924 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Hong Kong Convention and Exhibition Centre
    6 min walk
  • Popular Location
    Wan Chai Road
    9 min walk
  • Popular Location
    Pacific Place
    14 min walk
  • Airport
    Hong Kong (HKG-Hong Kong Intl.)
    28 min drive

Choose dates to view prices

Book online or call:

02 7743 8472
  • Garden View King Room with Club Access

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Garden View Twin Room with Club Access

    Room Amenities

    • Sleeps 3
    • 2 Twin Beds
    More details
  • Grand Deluxe Harbour View King Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Grand Deluxe King Room

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Grand Deluxe Twin Room - Harbour View

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Grand Deluxe Twin Room

    Room Amenities

    • Sleeps 3
    • 2 Twin Beds
    More details
  • Deluxe Harbour View King Room with Club Access

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Grand Suite with Club Access

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Grand Executive Harbour Suite with Club Access

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Grand Deluxe City View King Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Harbour View King Room with Club Access

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Harbour View Twin Room with Club Access

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Room, 1 King Bed, Accessible, Harbor View (Ambassador)

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Plateau King Room with Terrace

    Room Amenities

    • Harbor view
    • Sleeps 2
    • 1 King Bed
    More details
  • Plateau King Room

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Victoria Harbour View Suite with Club Access

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Hong Kong

Located in Hong Kong's Wan Chai neighborhood, Grand Hyatt Hong Kong is in the city center and on the waterfront. Victoria Harbour and Hong Kong - Macau Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Soho and Lan Kwai Fong. Traveling with kids? Don't miss The Peak Tram and Ocean Park.

Visit our Hong Kong travel guide
Popular Location

What's nearby

  • Hong Kong Convention and Exhibition Centre - 6 min walk
  • Wan Chai Road - 9 min walk
  • Pacific Place - 14 min walk
  • Times Square Shopping Mall - 18 min walk
  • Happy Valley Race Course - 18 min walk

Getting around

  • Hong Kong Wan Chai Station - 6 min walk
  • Hong Kong Station - 19 min walk
  • Hong Kong (HKG-Hong Kong Intl.) - 28 min drive

Restaurants

  • One Harbour Road – Restaurant offering Chinese cuisine. Serves lunch and dinner. Reservations required.
  • Grissini – Restaurant offering Italian cuisine. Serves lunch and dinner.
  • Kaetsu – Restaurant offering Japanese cuisine. Serves lunch and dinner.
  • Grand Hyatt Steakhouse – Steakhouse. Serves lunch and dinner.
  • The Teppanroom – Restaurant offering Japanese cuisine. Serves lunch and dinner.

About this property

Grand Hyatt Hong Kong

5-star luxury hotel connected to the convention center in Wan Chai
Along with 9 restaurants, this hotel has a full-service spa and a golf course. WiFi in public areas is free. Additionally, an outdoor pool, 3 bars/lounges, and a 24-hour fitness center are onsite. All 542 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include minibars, premium bedding, and flat-screen TVs.
Grand Hyatt Hong Kong offers 542 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in July 2016.
An outdoor pool and a children's pool are on site. Other recreational amenities include a golf course, outdoor tennis courts, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Plateau Spa has 13 treatment rooms including rooms for couples. Services include Swedish massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
Guests under 12 years old are not allowed in the spa.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and transportation

Valet parking: HKD 450 per night
Roundtrip airport shuttle (surcharge)
Limo/town car service

Food and drink

Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: HKD 338 for adults and HKD 169 for children
9 restaurants and 1 coffee shop/café
3 bars/lounges and 1 poolside bar
24-hour room service

Things to do

24-hour fitness center
2 outdoor tennis courts
Children's pool
Full-service spa
Golf course
Golf driving range
Outdoor pool
Playground
Racquetball/squash
Sauna
Shopping
Steam room
Tennis

Family friendly

Babysitting/childcare (surcharge)
Children's pool
Dry cleaning service
Laundry facilities
Outdoor pool
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
Filipino
French
German
Indonesian
Italian
Japanese
Korean
Portuguese
Spanish
Thai

Business services

Business center
Meeting rooms
Conference space

Outdoors

Garden
Terrace

Spa

13 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Massage - Swedish
Massage - Thai
Massage/treatment rooms
Sauna
Spa tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Hypo-allergenic bedding
Premium bedding

Bathroom

Bathrobes
Deep soaking bathtub
Free toiletries
Hair dryer
Separate bathtub and shower

Entertainment

Flat-screen TV
Pay movies
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Desk
Free newspapers
Iron/ironing board
Phone
Safe
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in time starts at 2 PM
Express check-in

Check-out

Check-out before noon
Express check-out

Renovations and closures

The following facilities will be closed from 29 January 2020 to 06 February 2020 (dates subject to change):
  • Swimming pool

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 440 per day.

Property payment types

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 338 for adults and HKD 169 for children (approximately)
  • Valet parking fee: HKD 450 per night (in/out privileges)
  • Rollaway bed fee: HKD 440 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Property is also known as

  • Grand Hyatt Hong Kong
  • Grand Hyatt Hong Kong Hotel
  • Hong Kong Grand Hyatt
  • Grand Hyatt Hong Kong Hotel Hong Kong
  • Hong Kong Hyatt
  • Hyatt Hong Kong
  • Grand Hyatt Hong Kong Hotel
  • Grand Hyatt Hong Kong Hong Kong
  • Grand Hyatt Hong Kong Hotel Hong Kong
4.7

Exceptional

5 - Excellent
678
4 - Good
199
3 - Okay
30
2 - Mediocre
11
1 - Poor
6
4.7
Cleanliness
4.7
Service and Staff
4.7
Amenities
4.6
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice location, room is clean and staff is friendly.

Stayed 1 night in Dec 2019

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 7 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    One of the BEST hotel experiences ever! I highly recommend booking With the Grand Club level - will alter your view of luxury travel.

    Stayed 1 night in Dec 2019

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