View from property

Reviews of West Shore Cafe and Inn

3.5 out of 5
West Shore Cafe and Inn
5160 West Lake Blvd., Homewood, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 35 out of 53 reviews" "
Rating 8 - Good. 14 out of 53 reviews" "
Rating 6 - Okay. 2 out of 53 reviews" "
Rating 4 - Poor. 1 out of 53 reviews" "
Rating 2 - Terrible. 1 out of 53 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Gabrielle V.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PRO: Walkable from both the lake & ski resort. Bonus free breakfast. Breakfast was delish. Free parking so you don't have to pay $5 to park in Homewood. Has a nice dock/patio in the back for lake access. Convenience store is also walkable. Nice receptionist/workers. Clean & well-stocked rooms. Has an abundance of pillows even inside the closet. Has fridge & TV.
Stayed 1 night in Jan 2022

8/10 Good

Sherrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location across from Homewood.
This was a last-minute family trip planned during the New Years weekend as Tahoe got tons of snow but driving conditions were not possible except for the few days so we came up. The price of this McKinney suite was expensive which I can understand given the holiday and last minute weekend trip plan. Husband and I got a bedroom w/ en suite bathroom to ourselves while our two boys were out in the living room on a sofa bed that was terribly uncomfortable. Overall The accommodations were good as it’s large, had 2 fireplaces and a balcony which I used to keep perishables there rather than the tiny refrigerator provided. We had decided on going to the New Year’s Eve masquerade murder mystery show and dinner advertised which was $159/PP and the dinner was off the regular menu which we had the night before. Food was decent but should have been different given the holiday. The show was the worst performance we had ever seen. First the evening started at 8pm but forever to get started but then it just went from Bad to worse—we left after the meal. There were no decorations or props in the restaurant which looks quite plain everyday and the performance didn’t have anything to do with a masquerade theme so why is it in the description? The staff at West Shore were very nice and friendly, that is their strength, the location across from Homewood was so convenient and the Lake on the other side. We were able to go nearby to do sledding one of the days.
Stayed 3 nights in Dec 2021

10/10 Excellent

Milton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2021

10/10 Excellent

HESSAM

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Krista S.

Liked: Cleanliness
Incredible gem on the West Shore
We were so impressed with this place..a huge shout out to Connor, the manager, and his staff. They went above and beyond to make sure we had an incredible stay. Worth the price and you are right on the beach. Also much more private and quaint than Sunnyside. We will be back!
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2021

8/10 Good

Mary

Stayed 3 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The rustic suit, beautiful area with great food.. it was a great place.
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2021

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtakingly beautiful
Fabulous place, both the accommodations and the outdoor dining. The view was breathtaking.
Stayed 1 night in Feb 2021

10/10 Excellent

jeneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old fashioned elegance
The staff is very accommodating and very helpful. The McKinley suite is pretty, but lacking in comfort because they took away the coffee maker and microwave oven.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Veronica, Bay Area

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful space, friendly staff from front desk to servers, and pleasantly surprised with the food. Beds were very comfortable and room was cozy.
Stayed 1 night in Sep 2020
Response from Connor on 2020/10/13
Veronica, Thanks for the review and we're so glad you enjoyed your stay. Hope to see you back in the future!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Amanda, Reno, NV

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay! They were super clean and sensitive to covid throughout the entire process (checkin, hallways, room cleanliness, continental breakfast was room service every day without charge) and the staff were so friendly! Beautiful spot and great food!
Stayed 2 nights in Jun 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location on the lake. Quiet and secluded.
Stayed 1 night in Jun 2020

10/10 Excellent

Richard, Manteca, California

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful. Clean. The phi the doesn’t do it justice. Amazing.
Stayed 1 night in Feb 2020

8/10 Good

Io, Roseville, CA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, hotel felt cozy, made it feel appropriate for the location up in the mountains.
Stayed 1 night in Feb 2020

10/10 Excellent

BAYLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The absolute best
Staying at West Shore was one of the best experiences. My boyfriend and I travel frequently and were extremely impressed with everything about this place. The people were extremely friendly, the food from the restaurant was amazing, the drinks from the bar were 10/10. Highly recommend this place to anyone who wants a relaxing getaway. You also get breakfast delivered to your door every morning with a full coffee bar right outside the rooms. Thank you for making our stay even better than expected! Can't wait to be back.
Stayed 2 nights in Feb 2020
Response from Connor on 2020/2/8
Bayley, Thank you for the review. We are so pleased you enjoyed your stay and can't wait for you to visit again!

10/10 Excellent

Grant G., Roseville, Ca

Liked: Cleanliness
Lakefront stay
Beautiful view. We will be back.
Stayed 2 nights in Dec 2019

10/10 Excellent

Noy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mostly Excellent
Great room and location. Beautiful building and terrific new mattress in the Marlette Peak Suite. However the wear and tear of use and time are starting to show. They also started a new policy of completing a card stating what you would like for breakfast and when. There are only six rooms and last year this extra step wasn’t necessary. If anything the breakfast is below par for this establishment and not compatible with the cost to stay here.
Stayed 3 nights in Oct 2019

8/10 Good

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful inn and location. We were there in their off season when the restaurant and bar are closed. If we go back, it will definitely be more fun during summer.
Stayed 1 night in Oct 2019
Response from Connor on 2019/10/9
Hi Phyllis, We're so glad you enjoyed your stay and we would love to have you back in the summertime so you can experience the restaurant and bar! Be sure to book in advance as we fill up quickly in the summer!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing suite on the lake, the bed was so confortable and the staff very nice with us! Thank you so much ❤️
Stayed 3 nights in Sep 2019
Response from Connor on 2019/10/9
We're so glad you enjoyed your stay and hope to see you back in the future!

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, room comfort
Quaint
Overall check in and check out were smooth. Small boutique hotel with just 6 rooms. The way they do breakfast is nice, but I would recommend offering granola with yogurt and maybe some healthier options (crumb cake and sandwich both higher in fat).
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Sep 2019
Response from Connor on 2019/10/9
Thank you for your feedback! We hope to see you again!

8/10 Good

Elizabeth, Portland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reaxing, friendly and convenient!
Fantastic spot right on the lake. Staff was incredibly friendly and helpful, especially Brian. We stayed in the Sugar Pine Suite which was cozy and comfortable. Unfortunately the thermostat in our bedroom was not working, but that wasn't a super big deal as the one in the living room was. We read some complaints about the breakfast, but we found it very nice. Really convenient to be able to pick what you want and it's delivered to your door at the time that you want. The location was fantastic with Tahoe City only about a 10-minute drive away. There was a wedding one of the nights that we were there and there was loud music outside of our window until about 10 p.m. which may have been frustrating to some, but we enjoyed listening while we watched the sunset on the lake!
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was gorgeous and located across the street from the ski resort. Wish we would have know that the restaurant was closed as we were really looking forward to eating there. We heard so many wonderful things.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place! Will love to stay there for longer!
Stayed 1 night in Dec 2018

10/10 Excellent

Corinna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem by the lake
Beautiful gem on the wild western shore; few guest rooms make for intimate and cozy feeling. We went off season, restaurant was closed. Only small complaints I have: breakfast was very basic, expected a little more, even for continental. Lights in room should be brighter!
Stayed 2 nights in Nov 2018
Response from Brian Russo on 2018/11/27
Thank you for taking the time to write a review, we are happy to hear you found our resort cozy during the off season. Although I am sorry you found the continental breakfast to be lacking, your feedback does not go unnoticed. We will be working to address this in the near future. Hope to see you on your next Lake Tahoe getaway!

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Nice place but in need of updating. Tv system too complicated. Door lock needed repair.
Stayed 1 night in Oct 2018
Response from Brian Russo on 2018/10/24
Thank you for staying with us at West Shore Cafe and Inn, we value your opinion and will continue to make improvements to better our guest experience. Thank you for your feedback and we hope to see you again in the future.

10/10 Excellent

Loraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Connor McCarthy on 2018/10/16
Hello Loraine, thank you for leaving us with a review. We are glad to see that you enjoyed your stay and hope we get the opportunity to have you visit us again.

4/10 Poor

MacBeth, California

Liked: Cleanliness
I really wanted to love this place. The location and facility seem amazing. But It felt very awkward staying at West shore Inn while they had a private wedding going on. Could not really even leave our room with out feeling like we should not have been there since the place is pretty small and the wedding took over the entire facility. They did not give any warning ahead of time, or even when I checked in that there would be a band / dj that would be playing until 10p that seemed to be directly under our room and incredibly loud that it actually shook the room.
Stayed 1 night in Sep 2018
Response from Connor McCarthy on 2018/9/12
Hello and thank you for staying with us on the West Shore of Lake Tahoe. While we're pleased to hear that you found our proximity and facility amazing, we're disappointed to see that the overlap of event operations caught you by surprise. Our front desk team strives to be as informative as possible regarding any ongoing events that are scheduled to take place during our lodge guest's visit. Another resource we encourage our guests to utilize when booking their stay is our event calendar, found online on our website. We are sorry that this overlap of resort activities led to a less than desirable experience and we hope that it does not deter you from visiting us again. If you do decide to stay with our accommodations again, please make your reservation directly through cmccarthy@skihomewood.com, thank you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Connor McCarthy on 2018/12/11
Thank you for taking the time to leave us a review! Such feedback allows us to better understand how we can improve our business, if you have any further feedback please feel free to reach out and let us know. Thank you again for staying with us at the West Shore Cafe.

10/10 Excellent

Michael G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Taste of The Good Life on Lake Tahoe
My wife and I spent our 31st wedding anniversary in one of the most beautiful settings on the planet. West Shore Cafe is located on our favorite side of the lake and feels like luxury living. We woke up to the sunrise with coffee and bagels, sat on our balcony and enjoyed being right on the lake. We spent the day hiking and biking before returning to the Inn where we had great happy hour drinks sitting on the comfy couches at the end of the dock. Every employee was accommodating and friendly - we were totally pampered. The food was excellent and it was perfect not having to drive to dinner. Afterward, we lounged with drinks and then went on a sunset walk. It was a heavenly two nights.
Stayed 2 nights in May 2018
Response from Lisa Small on 2018/6/5
Hi Michael, thank you for spending your 31st anniversary with us at the West Shore Cafe & Inn. We could not be more delighted to hear about your experience with us over your trip and hope that we will see you again soon. Congratulations to you and your significant other!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homewood Home
Loved every second; from the reception desk, the bar/restaurant, and housekeeping. Amazing staff and location.
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total surprise
I expected a decent place to spend a romantic ski weekend with the wife. Upon arrival we were met by a super accommodating staff who worked they’re way through some booking issues and basically gave us the benefit of the doubt. Lesson learned I would book directly however in this instance it worked in our favor. The woodwork and the beautifully lit dock were our favorite touches. Definitely be back.
Stayed 1 night in Jan 2018

8/10 Good

Jaimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glorious, yet noisy
We just got engaged and wanted to do a romantic getaway. We checked into our room (Mountain View) and decided to upgrade to the Lake View (SO WORTH IT). The room and view was just glorious - and came with a living room, 2 fireplaces, 2 bathrooms - so amazing. The problem... The "Watson" room is SO noisy! There was a wedding Friday night and our room was vibrating out of control - so loud. Luckily it ended by 10pm. However, it sounded like there was a generator right next to the room because there was just constant noise. So with that said - ask for the other suite - hopefully it's less noisy. Staff was incredible and very accommodating. Restaurant is good, free breakfast is great. We will be back
Stayed 2 nights in Jan 2018

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special Guests at the Inn
We were the only guests at the Inn - had the entire place to ourselves! "Tall" Sara was an absolute sweetie - so friendly and helpful. She readily upgraded us because restaurant & bar were not open due to lack of snow and occupancy for wknd. Our suite was very nice & view of lake gorgeous!
Stayed 2 nights in Dec 2017

10/10 Excellent

Lu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and nice hotel
Hotel service are great, the staffs were very nice. Walking cross the street to Homewood ski resort. The only concern is hotel has hold $359.00 pre-authorized fee which is consider higher than other hotels.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After having no hot water in room, manager gave us upgrade to lovely three bedroom villa! Manager working very hard to address recent challenges. She definitely went above and beyond!

10/10 Excellent

walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great ski/romantic getaway
fabulous room with a full on view of the lake

10/10 Excellent

Alberto, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people, great place.
Despite the power being out most of time of my stay due to the snow storm coming through, everyone was extremely nice. The rooms were very clean & cozy with warm fire place, and in the morning breakfast was brought to the room. I hope to make another trip out hopefully not in a snowstorm next time!

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful friendly staff and great food. Beautiful place. Lucky to get caught in a snow storm. Staff cleared the snow around our car.