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Reviews of Fairfield Inn & Suites Springfield Holyoke

2.5 out of 5
Fairfield Inn & Suites Springfield Holyoke
229 Whiting Farms Road, Holyoke, MA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 272 out of 393 reviews" "
Rating 8 - Good. 94 out of 393 reviews" "
Rating 6 - Okay. 15 out of 393 reviews" "
Rating 4 - Poor. 10 out of 393 reviews" "
Rating 2 - Terrible. 2 out of 393 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Great and close to the highway
Stayed 1 night in Apr 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2024

8/10 Good

Clarinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked facility
Stayed 1 night in Apr 2024

6/10 Okay

Ryoko, San Francisco

Stayed 1 night in Mar 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and hospitable staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room met with Excellent concierge service
Stayed 2 nights in Mar 2024

4/10 Poor

Megan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not satisfied at all especially for the price paid. I would never recommend this location to anyone infact i would tell them to stay clear. I also recieved an additional 20 charge on my acct more than 2 weeks later and still have yet to recieve an explanation.
Stayed 1 night in Feb 2024

10/10 Excellent

Terry

Traveled with partner, Traveled with family
Comfortable bed, clear room and a nice bathroom. The breakfast was great. A
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Nancy, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Comfy beds and clean bathroom.! Breakfast was above average but not outstanding.
Stayed 1 night in Jan 2024

8/10 Good

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in I was welcomed with the friendly and helpful receptionist. The property nice, quiet and clean. My room is perfect! Highly recommended to anyone who looking for a nice hotel to stay! More additional the location is perfect!
Stayed 1 night in Dec 2023

10/10 Excellent

aramil paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, kind staff
Stayed 2 nights in Dec 2023

2/10 Terrible

Julio C.

Stayed 3 nights in Nov 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent servide and very convenient.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient on/off from I-91; good dining options; quiet.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sherry

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stores and dining very close by.
Stayed 1 night in Nov 2023

10/10 Excellent

Elvis

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all
Stayed 1 night in Nov 2023

10/10 Excellent

Ellen

Stayed 1 night in Nov 2023

10/10 Excellent

Syieda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and comfortable beds.
Stayed 1 night in Nov 2023

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Samantha

Quiet

10/10 Excellent

KARINA

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff!

10/10 Excellent

Cayetana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Mark

Stayed 4 nights in Oct 2023

10/10 Excellent

Bruno

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant and professional. Room was great
Stayed 1 night in Oct 2023

8/10 Good

Yukiko

Stayed 1 night in Oct 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the breakfast.
Stayed 2 nights in Oct 2023

10/10 Excellent

Isaree, Providence

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable.

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2023

4/10 Poor

Dan

Disliked: Staff & service, property conditions & facilities
There was no wifi and was not fixed at the time they told me it would be
Stayed 2 nights in Sep 2023

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great breakfast
Overall, it was a good stay. The highlight was breakfast, which was well beyond what you usually get at a hotel.
Stayed 1 night in Sep 2023

6/10 Okay

Ashley

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Women at front desk was rude
Women at check in was rude at first. We arrived at 315 and she said they were fully booked and wasnt sure she had a room for me. She was very snappy about it. We got our room right away, seemed like she just literally wanted to upset me. She completely changed him attitude when my husband came up to counter though.
Stayed 1 night in Sep 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful. The room was a bit cramped for my wife, 2 daughters and me, but we didn’t spend much time in the room - so it wasn’t really a problem. The room and hotel was clean. The daily breakfast was fine for our needs.
Stayed 4 nights in Aug 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

4/10 Poor

Sean

Traveled with family
Liked: Cleanliness
Elevator noise all night long. Way too loud. You can hear it all night
Stayed 1 night in Aug 2023

10/10 Excellent

Atsuko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Abby, Malden

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay at facility
Stayed 1 night in Aug 2023

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The remodel made it batter
Great location close to mall and highway. Room was comfy and large.
Stayed 3 nights in Aug 2023

10/10 Excellent

Dennis

Stayed 1 night in Aug 2023

8/10 Good

jeeyeon

Stayed 1 night in Aug 2023

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very comfortable Beds
Stayed 1 night in Aug 2023

6/10 Okay

Kelvi

Liked: Staff & service
Disliked: Property conditions & facilities
The room smelled and the bathroom needs carpet very slippery
Stayed 1 night in Jul 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Only had 1 problem and that was the toilet seat wouldn't stay up, everything else was good including breakfast
Stayed 1 night in Aug 2023

10/10 Excellent

Cristine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property, as a travel hotel, was excellent. The entire facility was exceptionally clean, the fixtures were all in good order, with a great shower with wonderful water pressure, and there was a very well-made buffet breakfast. The staff were extremely helpful and friendly. I will definitely be staying here when I next find myself traveling through Holyoke.
Stayed 1 night in Jul 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 1 night in Jul 2023

10/10 Excellent

Michelle

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, met and exceeded my expectations, will be staying again next year for the same event
Stayed 1 night in Jul 2023