Find hotels in Holiday Park, Albuquerque

"Had trouble with TV"

"Upon arrival, we were very excited about our first time visiting New Mexico and thought we had found the perfect hotel. Unfortunately, our experience started off poorly during the check-in process. We spent about 30–45 minutes at the front desk even though there was no line or other guests waiting. The employee at the front desk asked for my ID, which I handed to him, but instead of handing it back he tossed it back to me. I immediately called him out about it. When you work in customer service, basic respect should be expected. While checking us in, he also said he could not find the second room that was included in my reservation. I explained that both rooms were booked and fully paid for at the same time when I made the reservation. Several employees then came over to check the computer, my email confirmation, and even the back office. During this process, my best friend’s credit card was also charged an additional $700. Eventually they figured out the issue. Somehow the reservation had been placed under another traveler’s name, even though it had already been paid for. We requested to have our rooms on the same floor and connecting if possible. They were able to put us on the same floor, but the connecting rooms never happened. Then on the third night, the air conditioner in our room stopped working in the middle of the night. It was an extremely miserable night, especially for someone like me who suffers from severe asthma. The heat made it very difficult to breathe"

"The facilities were more than adequate. The staff was very professional and friendly. The rooms were very clean and spacious. The free breakfast was very good with a lot to choose from. I will definitely stay again. I highly recommend this hotel. Can't be beat for the price and location. "

"Such a cool vibe with the niche room and bar/restaurant/lounge with an outside touch, and right near some good eats within walking distance. "

"The bathroom sink drained very very slowly, but eventually it would drain."

"When I first got there or the check-in was very pleasant Gardunos The restaurant was very good and the service was excellent the room was okay but not for the price that I paid on top of that they charge a resort fee. Also, there was a lot of fighting outside in the parking lot in about 5 o'clock.AM, there was gunshots, about 8 of them.Definitely, do not recommend this place.It's nothing great"

"Front desk employee was super rude when I arrived. Rooms were nice but the room next to us were very loud throughout the night. Luckily my kids were exhausted from our drive it didn’t bother them. "

"Speedy check-in with excellent customer service. Room was clean and bed was comfortable. "

"Too cold in room. Turn up heat to 78 kicked on then shut down to 68. I had a cold night. Also high school kids running, screaming down the hall at 10 pm. "