View from room
Check availability

Reviews of PARKROYAL Saigon

4 out of 5
PARKROYAL Saigon
309B-311 Nguyen Van Troi, Tan Binh District, Ho Chi Minh City

Reviews

8.6

Excellent

Rating 10 - Excellent. 235 out of 496 reviews" "
Rating 8 - Good. 175 out of 496 reviews" "
Rating 6 - Okay. 68 out of 496 reviews" "
Rating 4 - Poor. 7 out of 496 reviews" "
Rating 2 - Terrible. 11 out of 496 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

TH

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stuff. Complimentary transportation to airport. Clean n big room.
Stayed 1 night in Apr 2024
Response from PARKROYAL Saigon Team on 2024/4/8
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,PARKROYAL Saigon Team

10/10 Excellent

HARVEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff in all areas professional and helpful.
Stayed 6 nights in Mar 2024
Response from PARKROYAL Saigon Team on 2024/3/18
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,PARKROYAL Saigon Team

10/10 Excellent

Toshihiro

Stayed 2 nights in Jan 2024
Response from PARKROYAL Saigon Team on 2024/3/25
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,PARKROYAL Saigon Team

10/10 Excellent

CARL

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet had many brunch options. Booked a 1 hour massage in the spa and it was one of the best I've had. The staff was very friendly and helpful. I was able to borrow a plug and cord to charge my iphone.
Stayed 9 nights in Jan 2024
Response from PARKROYAL Saigon Team on 2024/1/25
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,PARKROYAL Saigon Team

6/10 Okay

Bruce

Good
Stayed 1 night in Dec 2023
Response from PARKROYAL Saigon Team on 2023/12/7
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and very friendly always ready to help, food was great. The hotel is very clean. Outstanding customer service.
Stayed 5 nights in Dec 2023
Response from PARKROYAL Saigon Team on 2023/12/7
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Christopher, Jerrabomberra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is 5 mins from the airport so perhaps is used to overnighters, but it was excellent nonetheless. Breakfast great, dinner very good with big menu, pool lovely, staff were very welcoming and helpful. You could actually stay here and jump on the regular shuttle bus to get to D1, if you wanted. Orchid rooms throw in a lot of extras.
Stayed 2 nights in Dec 2023
Response from PARKROYAL Saigon Team on 2023/12/7
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Sho, Ota-ku

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for one night and appreciated its convenient location close to the airport and easy access to the central area. Despite the property and room showing some signs of wear, they are well-maintained and the service quality is commendable. It surpasses several "name-only" 5-star hotels in the city in terms of overall value and experience.
Stayed 1 night in Nov 2023
Response from PARKROYAL Saigon Team on 2023/11/23
Dear Guest,Thank you for taking the time to share your experience during your recent stay at PARKROYAL Saigon. We are thrilled to hear that you appreciated our convenient location close to the airport and easy access to the central area.We acknowledge that there may be some signs of wear in our property and rooms; however, we continuously strive to maintain the highest standards in ensuring comfort for our valued guests. It is wonderful to know that our team's service quality has surpassed your expectations, and we are honored by your recognition of our efforts in providing an exceptional experience compared to other 5-star hotels in the city.Your feedback is greatly valued, and we will continue working tirelessly to deliver outstanding service and memorable stays for all of our guests.Once again, thank you for choosing PARKROYAL Saigon, and we hope to welcome you back on your next visit.

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem
We stayed 2 Nights in the hotels Irchard Club deluxe rooms, the accomodation was really well kept and was specious and really comfortable. Unbeknown to us at the time of booking, this room type has lots of added extras like complimentary soft drinks all day, complimentary afternoon tea and complimentary cocktails and food after 6pm. The service was excellent and staff were really friendly and helpful. The hotel is a little bit outaide the main hub in Ho Chi Minh however this proved to be a god send because, aa anyone who has been will know, the closer the centre of town the more manic it is! We alao used the spa services which again were excellent, with friendly staff Thia hotel is a must stay place when in the city, a hidden gem
Stayed 2 nights in Nov 2023
Response from PARKROYAL Saigon Team on 2023/11/17
Dear Guest,On behalf of the entire PARKROYAL Saigon Team, we would like to extend our heartfelt thanks for sharing your positive experience during your recent stay at our hotel. We are delighted to know that you enjoyed the comfort of our Orchard Club deluxe rooms, as well as the numerous complimentary amenities provided.We truly appreciate your kind words about our service and staff. It brings us great joy to know that their dedication and friendliness played a significant role in making your visit memorable.We understand that Ho Chi Minh City can be overwhelming at times, and we're glad that our location proved to be a peaceful respite for you. Thank you also for your recommendation of our spa services – we strive to ensure that guests receive the highest level of relaxation and satisfaction during their time with us.Your feedback is invaluable in helping us maintain and improve the quality of our offerings. We are thrilled that you consider us a "must-stay" place in the city, and we hope to have the pleasure of welcoming you back soon on your next visit.Warmest regards

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we're very friendly and hugely accommodating, the room was large and clean, and the location was easily accessible to the airport - which was key for my outbound flight. Also, extremely affordable.
Stayed 2 nights in Oct 2023
Response from The PARKROYAL Saigon Team on 2023/11/17
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Khin

Liked: Cleanliness, staff & service, property conditions & facilities
It was great in everything. For sure we will come again and stay .
Stayed 3 nights in Nov 2023
Response from The PARKROYAL Saigon Team on 2023/11/17
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Good

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is good ang near at the beach and have pool
Stayed 1 night in Oct 2023
Response from PARKROYAL Saigon Team on 2023/11/7
Dear Guest,Thank you for taking the time to share your feedback

6/10 Okay

gurmukh

Traveled with partner
Liked: Cleanliness, staff & service
Need a property upgrade
Stayed 1 night in Oct 2023
Response from PARKROYAL Saigon Team on 2023/10/23
Dear Valued Guest,We hope this email finds you well. We are glad to inform you that as the PARKROYAL Saigon Team, we have received your inquiry regarding a property upgrade.We understand the importance of having the ideal setting for your comfort and satisfaction. At PARKROYAL Saigon, we are committed to providing outstanding experiences and exceptional accommodations to our esteemed guests. With a wide range of luxurious facilities and beautiful rooms, we will gladly assist you in selecting the perfect upgrade to meet your desires.Warm regards,The PARKROYAL Saigon Team

8/10 Good

PRASHANTH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from PARKROYAL Saigon Team on 2023/10/16
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,PARKROYAL Saigon Team

6/10 Okay

Sarah, Fishers Landing

Liked: Staff & service
Stayed 3 nights in Sep 2023
Response from PARKROYAL Saigon Team on 2023/10/16
Dear Ms. Sarah,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,PARKROYAL Saigon Team

10/10 Excellent

Brooke

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was always helpful, and the dining is convenient and very good.
Stayed 4 nights in Jun 2023
Response from PARKROYAL Saigon on 2023/6/28
Thank you for your kind feedback! At PARKROYAL Saigon Hotel, our dedicated staff takes pride in providing exceptional service to our guests. We are delighted to hear that you found our staff helpful throughout your stay.In terms of dining, we strive to offer convenient and delectable options for our guests. Our culinary team works hard to ensure that every meal is an enjoyable experience. We are thrilled that you found our dining offerings to be convenient and very good.We truly appreciate your positive comments and we hope to welcome you back to PARKROYAL Saigon Hotel in the near future for another outstanding experience. If there is anything else we can assist you with, please don't hesitate to let us know.

10/10 Excellent

Greg

Stayed 1 night in May 2023
Response from PARKROYAL Saigon on 2023/6/12
Dear Mr. Greg,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, PARKROYAL Saigon Team

10/10 Excellent

David

Stayed 1 night in Apr 2023
Response from PARKROYAL Saigon on 2023/6/12
Dear Mr. David,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, PARKROYAL Saigon Team

6/10 Okay

JOHN

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from PARKROYAL Saigon on 2023/6/12
Dear Mr. John,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, PARKROYAL Saigon Team

10/10 Excellent

Shawn

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To be honest, you will be able to find a nicer/better place to stay if you pay more per night. The property condition is much better than what I paid for. The greatest thing was the staff. They were all professional and I could tell for sure that the staff are there to make sure you are satisfied and happy during your stay.
Stayed 4 nights in Apr 2023
Response from PARKROYAL Saigon on 2023/4/21
Dear Mr. Shawn,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,PARKROYAL Saigon Team

10/10 Excellent

Sarah

Stayed 2 nights in Mar 2023
Response from PARKROYAL Saigon on 2023/4/21
Dear Ms. Sarah,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,PARKROYAL Saigon Team

6/10 Okay

Letchimi, Wangen bei olten

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This hotel is clean and near airport but you have to pay for transport from hotel to airport.
Stayed 2 nights in Mar 2023
Response from PARKROYAL Saigon on 2023/4/21
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,PARKROYAL Saigon Team

8/10 Good

Yoshiaki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It seems 80’s buildings but they maintain well and updated. Restaurant served good quality food and service. Spa also clean and fine service. This is a good hotel for my business travel.
Stayed 1 night in Mar 2023
Response from PARKROYAL Saigon on 2023/4/21
Dear Mr. Yoshiaki,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,PARKROYAL Saigon Team

10/10 Excellent

Natalie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to stay when you come in at night. It was very close to the airport and the staff is outstanding. The breakfast is fabulous in the morning.
Stayed 1 night in Mar 2023
Response from PARKROYAL Saigon on 2023/4/21
Dear Ms. Natalie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,PARKROYAL Saigon Team

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay close to SGN.
Very convenient location to the airport and close to a lot of dining options. The breakfast buffet was small, but every item offered was really good.
Stayed 2 nights in Mar 2023
Response from PARKROYAL Saigon on 2023/4/21
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,PARKROYAL Saigon Team

10/10 Excellent

Samer

Stayed 1 night in Mar 2023
Response from PARKROYAL Saigon on 2023/4/21
Dear Mr. Samer,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,PARKROYAL Saigon Team

10/10 Excellent

Scott, Pullman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful property.
Stayed 3 nights in Feb 2023
Response from PARKROYAL Saigon on 2023/4/21
Dear Mr. Scott,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,PARKROYAL Saigon Team

8/10 Good

Diem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from PARKROYAL Saigon on 2023/1/30
Dear Ms. Diem,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,PARKROYAL Saigon Team!

8/10 Good

Quang Hung, Singapore

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The infant crib wobbles like crazy. Otherwise great place.
Response from PARKROYAL Saigon on 2023/1/6
Dear Mr. Quang Hung,Thank you for sharing your great feedback. It is always great to hear that you had a great experience at PARKROYAL Saigon. We have well noted on your feedback on the infant crib on your next visit. We are looking forward to welcoming you back. Best Regards,PARKROYAL Saigon Team!

6/10 Okay

NORM, Junction City

Stayed 1 night in Dec 2022
Response from PARKROYAL Saigon on 2023/4/21
Dear Mr. Norm,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,PARKROYAL Saigon Team

6/10 Okay

Daniel

Business traveler
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2022
Response from PARKROYAL Saigon on 2022/12/13
Dear Mr Daniel,Greetings from PARKROYAL Saigon!Thank you for taking your time to share your important feedback. While we wish you had a better experience, it is this kind of rating that helps PARKROYAL Saigon motivated to continue to strive very hard to deliver good service and provide exceptional Guest experience. Once again, we would like to thank you for sharing your rating and we hope that we will make your next visit invigorated and enriching hotel experience.All our very best,PARKROYAL Saigon

10/10 Excellent

Kieu

Stayed 6 nights in Nov 2022
Response from PARKROYAL Saigon on 2022/12/20
Dear Ms. Kieu,Greetings from PARKROYAL Saigon! Thank you so much for taking your important time out to write your feedback. We are delighted that you enjoyed your stay with us and hope to see you again very soon.All our very best,PARKROYAL Saigon Team.

10/10 Excellent

Kieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elite customer service ❤️
Park Royal staff are very professional and their customer service is elite. I definitely recommending Park Royal hotel while visiting Ho Chi Minh City.
Stayed 1 night in Nov 2022
Response from PARKROYAL Saigon on 2022/12/5
Dear Ms Kieu,Thank you for sharing your great feedback! It is always great to hear that you had a great experience with us. We are looking forward to welcoming you back soon.Sincerely,PARKROYAL Saigon Team.

2/10 Terrible

my, San Antonio

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Why ? I’m book a room hotel but someone tell me not have a room
Response from PARKROYAL Saigon on 2022/12/26
Dear Sir/ Madam,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,PARKROYAL Saigon Team!

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from PARKROYAL Saigon on 2022/9/9
Dear Mr. Mark,Thank you for leaving us a score as feedback. Please do not hesitate to share with us your experience at your hotel, so as we can take note and improve.Sincerely,PARKROYAL Saigon Team

6/10 Okay

Chi

Traveled with family
Disliked: Property conditions & facilities
Condiction
Am not happy with the Bathroom condition. 1 /No Hot water 2/ The water drain is borken water cant flow down 3/ toilette bow seemed broken ! Water flowing made noise
Stayed 2 nights in Aug 2022
Response from PARKROYAL Saigon on 2022/8/26
Dear Ms. Chi,Thank you for taking time to share your review of our hotel. We have discussed among our teams to get an overview of your situation. During your stay, we received your feedback about the Bathroom condition and had it fixed right away. It is our regret that the experience was not perfect for you, and we hope to make it up for you in the next stay. Again, we thank you for your valuable comments and wish you a great day!Sincerely,PARKROYAL Saigon Team

10/10 Excellent

Hai

Stayed 1 night in Aug 2022
Response from PARKROYAL Saigon on 2022/12/20
Dear Mr. Hai,Thank you very much for your review. It is very pleasing to know that you enjoyed the stay.We look forwarding to welcoming you back to PARKROYAL Saigon soon.

10/10 Excellent

Ayako

Stayed 1 night in Aug 2022
Response from PARKROYAL Saigon on 2022/12/20
Dear Ms. Ayako,Thank you very much for your review. It is very pleasing to know that you enjoyed the stay.We look forwarding to welcoming you back to PARKROYAL Saigon soon.

10/10 Excellent

Randall, Tonasket

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful oasis for our first days in HCMC.
Stayed 2 nights in Jul 2022
Response from PARKROYAL Saigon on 2022/7/27
Dear Mr. Randall, Thank you for the great review of our hotel! We are delighted to know that you were happy with our facilities and service. We hope to welcome you again soon. Sincerely, PARKROYAL Saigon Team

10/10 Excellent

HOI YAN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk service is fantastic and staffs are all very helpful. Super convenience to the International airport and feeling relax during my stay
Stayed 2 nights in Jul 2022
Response from PARKROYAL Saigon on 2022/7/6
Dear valued guest, Thank you for sharing this fantastic review of our hotel. We are delighted that you were pleased with our service and hope to welcome you again soon.

8/10 Good

Siow Ming Steven

Business traveler
Liked: Cleanliness, staff & service, room comfort
Good choice hotel near airport
Room is big, bed is good, near to airport, good working size desk. However bath water take long time to get hot. Room does show sign of aging and may need refresh soon. Airport pick up is good and fast. Overall is a not a bad choice if you need a hotel close to airport.
Stayed 2 nights in May 2022
Response from PARKROYAL Saigon on 2022/5/16
Thank you so much for sharing your feedback following your most recent stay. We are very pleased that the you had a satisfactory experience with our hotel. Every year enhancements are being made to the hotel and we hope that these changes are being noticed. We will do our best to raise the quality of or facilities and services. We hope to welcome you back soon ! Sincerely, PARKROYAL Saigon Team

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
oor night at the Park royal
The food was terrible. Dent the evening meal back. Breakfast was al a cart was tastles eggs over cooked. Bacon like cardboard sausage was not good. Bread basket and paseries acceptable.
Stayed 1 night in Jun 2020
Response from PARKROYAL Saigon on 2020/7/3
Dear Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

10/10 Excellent

KIMBER

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
The staff is amazing, incredibly friendly and attentive. It was a wonderful stay and I look forward to going back in a few months!
Stayed 4 nights in Mar 2020
Response from Public Relation Executive on 2020/3/17
Dear Kimber, Greeting from PARKROYAL Saigon! Thank you very much for taking your time to share about our Award Winning Hotel. We are delighted that you enjoy our services and hope to see you again soon too. Sincerely, PARKROYAL Saigon Team.

10/10 Excellent

YAFEN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is good.
Overall is good experience. However, it could be better if they can improve their gym by adding elliptical machine and wet ones to clean machines.
Stayed 3 nights in Feb 2020
Response from Public Relation Executive on 2020/2/17
Dear YAFEN Greeting from PARKROYAL Saigon! Thank you very much for taking your time to share about our Award Winning Hotel. We are delighted that you enjoy our services and your suggestion about the gym is well noted with thanks for future improvement. We hope to see you again soon for more memorable experiences. Sincerely, PARKROYAL Saigon Team.

8/10 Good

Robb

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to airport. $10 charge for shuttle from airport to hotel is a little higher than taxi but you don't have to deal with the hassle of the
Stayed 3 nights in Feb 2020
Response from Public Relation Executive on 2020/2/17
Dear Robb, Greeting from PARKROYAL Saigon! Thank you very much for taking your time to share about our Award Winning Hotel. We are delighted that you enjoy our services and hope to see you again soon. Sincerely, PARKROYAL Saigon Team.

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, close to where I have to go. If I have to say in Saigon that’s where I will be
Stayed 1 night in Feb 2020
Response from Public Relation Executive on 2020/2/7
Dear Guest, Greeting from PARKROYAL Saigon! Thank you very much for taking your time to share about our Award Winning Hotel. We are delighted that you enjoy our services and had a nice convenient stay. We look forward to welcoming you again soon more more memorable experiences. Sincerely, PARKROYAL Saigon Team.

10/10 Excellent

Wayne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was more than I expected. Great value. A little ways from the main part of town, but such an easy drive to the airport. Staff was very friendly and helpful. I’d stay there again.
Stayed 2 nights in Dec 2019
Response from Public Relation Executive on 2020/1/20
Dear Wayne, Greeting from PARKROYAL Saigon! Thank you very much for taking your time to share about our Award Winning Hotel. We are delighted that you enjoy our services. We look forward to seeing you again soon for more memorable experiences. Sincerely, PARKROYAL Saigon Team.

6/10 Okay

RAE, Chicago

Liked: Staff & service
I didn't realize how far this was from the city. It's about 20 minutes by vespa, or 30-40 by car. The pool doesn't get any direct sunlight. The spa though is fantastic. Food at the hotel is very meh. Rooms are a bit outdated.
Stayed 4 nights in Dec 2019
Response from Public Relation Executive on 2020/1/20
Dear Rae, Greeting from PARKROYAL Saigon! Thank you very much for taking your time to share about our Award Winning Hotel. We are very sorry that you id not seem to have a nice stay as most of the guest does. Your comments are well noted with thanks for future improvement. We look forward to seeing you again soon and serve you the best of us. Sincerely, PARKROYAL Saigon Team.

8/10 Good

Jon

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2019
Response from Public Relation Executive on 2020/1/20
Dear Jon, Greeting from PARKROYAL Saigon! Thank you very much for taking your time to share about our Award Winning Hotel. We are delighted that you enjoy our services. We look forward to seeing you again soon for more memorable experiences. Sincerely, PARKROYAL Saigon Team.

10/10 Excellent

Josephine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smiley welcome, good pool and fantastic iced coffee
Stayed 1 night in Dec 2019
Response from Public Relation Executive on 2019/12/25
Dear Josephine, Greeting from PARKROYAL Saigon! Thank you very much for taking your time to share about our Award Winning Hotel. We are delighted that you enjoy our services and hope to see you again soon. Sincerely, PARKROYAL Saigon Team.