Daily buffet breakfast (VND 240000 per person)
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Reviews of Oakwood Residence Saigon

4 out of 5
Oakwood Residence Saigon
1056A Nguyen Van Linh, Tan Phong Ward, District 7, Ho Chi Minh City

Reviews

9.0

Wonderful

Rating 10 - Excellent. 214 out of 303 reviews" "
Rating 8 - Good. 57 out of 303 reviews" "
Rating 6 - Okay. 12 out of 303 reviews" "
Rating 4 - Poor. 5 out of 303 reviews" "
Rating 2 - Terrible. 15 out of 303 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Loan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is very new and nice. The mall is next door. The rooms are spacious and very clean. Staffs are very friendly and helpful! Will stay here again in the future.
Stayed 1 night in Jan 2024
Response from VM on 2024/2/1
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, V Mani

10/10 Excellent

Sang Lyool

Stayed 4 nights in Jan 2024
Response from VM on 2024/1/30
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, V Mani

10/10 Excellent

seongho

Stayed 5 nights in Jan 2024
Response from VM on 2024/1/29
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, V Mani

10/10 Excellent

Hac

Stayed 16 nights in Jan 2024
Response from VM on 2024/1/29
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, V Mani

2/10 Terrible

Hyuck

Stayed 2 nights in Jan 2024
Response from VM on 2024/1/12
Dear  Guest ,We are sorry to hear about your experience at Oakwood Residence Saigon. We value your feedback as it helps us make improvements to enhance our guests’ overall stay experience at the property. We will share your feedback anonymously, as you have requested, with the team to take specific actions for improvements.Meanwhile, should you require further assistance, please email us at this address.  We will be glad to assist RegardsVignesh

6/10 Okay

Cindy

Liked: Cleanliness, property conditions & facilities
The area feels safe and has many dining options close by. It was spacious and well equipped, with nice city view. One of the bedrooms smelt like the bedlinen was not changed, thus my two daughters shared one room since there are 3 bedrooms for 4 of us. Every night, after returning to the hotel, we need to call to request for body wash and shampoo as these were always not replenished, even though the room was tidied. When I was checking out, front desk staff showed me a photo of 3 mugs on the dish rack and said one is missing, asked if I had taken it. My husband remembered it was on the dining table. This is rather annoying, the housekeeper should have checked carefully before accusing us of taking the mug. I was told to sign on a form to declare that I didn’t take the mug. What was most shocking was the taxi ride to airport which was booked by the hotel’s front desk. The night before we left, I spoke to the front desk staff to request for late check out as our flight was at 6.15pm, and the staff obliged to give us an extension to 1pm. At the same time, she asked if I’d like her to book a taxi for us. I asked and was told it will be charged by meter and the estimated charge would be 200,000 to 300,000. Even though it was higher than Grab, I accepted it as I thought it’d be more reliable. To my shock, we had to pay 3,990,000!!! The hotel must warn guests of potential rip off and recommend only reliable taxi drivers to guests, this is service I expect as your guest.
Stayed 3 nights in Dec 2023
Response from VM on 2023/12/21
Dear Ms Lim Thank you for your feedback dated 20 December 2023.We are sorry to hear about your experience at Oakwood Residence Saigon. We value your feedback as it helps us make improvements to enhance our guests’ overall stay experience at the property. We will share your feedback with the taxi company . We have been able to get your money back . Meanwhile, should you require further assistance, please email us at this address. We will be glad to assist you. Yours sincerely,Vignesh Mani

10/10 Excellent

WOOSICK

Stayed 4 nights in Dec 2023
Response from VM on 2023/12/21
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, V Mani

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, room comfort
Holiday
Room was clean and comfortable. Upgrade was fantastic. Only issue was quite a distance from district 1 where all the shopping and good restaurants are. Otherwise everything was fine though the traffic was crazy
Stayed 5 nights in Dec 2023
Response from VM on 2023/12/11
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, V Mani

10/10 Excellent

SANG HONG

Stayed 3 nights in Nov 2023
Response from VM on 2023/12/7
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, V Mani

10/10 Excellent

Donghwan

Stayed 3 nights in Nov 2023
Response from VM on 2023/12/21
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, V Mani

8/10 Good

Hac

Stayed 3 nights in Nov 2023
Response from VM on 2023/12/21
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, V Mani

10/10 Excellent

towel

Stayed 5 nights in Nov 2023
Response from VM on 2023/11/14
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, V Mani

10/10 Excellent

Kristin

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and quick to try and help with any issues. Spacious studio room was very comfortable. I like that this is next door to a small shopping mall that has everything you might need--grocery store, restaurants, Starbucks coffee, etc, etc.
Stayed 1 night in Nov 2023
Response from VM on 2023/11/10
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, V Mani

8/10 Good

Michelle

Stayed 3 nights in Oct 2023
Response from VM on 2023/10/27
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, V Mani

10/10 Excellent

Sandra

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from vm on 2023/10/23
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, V Mani

8/10 Good

Kuijoong

Stayed 5 nights in Oct 2023
Response from vm on 2023/10/24
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, V Mani

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from vm on 2023/10/23
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, V Mani

10/10 Excellent

Byung Joo

Stayed 3 nights in Oct 2023
Response from vm on 2023/10/10
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, V Mani

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2023
Response from VM on 2023/10/5
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, V Mani

2/10 Terrible

jungsu

Stayed 2 nights in Sep 2023
Response from Natalie Le - Front Office Manager on 2023/10/4
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Natalie Le - Front Office Manager

10/10 Excellent

Daewon

Stayed 3 nights in Sep 2023
Response from VM on 2023/10/3
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, V Mani

10/10 Excellent

mesinee

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and very convenient to travel to all the attractions. Love that the hotel is closed to Korea town and the mall.
Stayed 3 nights in Sep 2023
Response from VM on 2023/9/18
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, V Mani

10/10 Excellent

CHEON SANG

Stayed 9 nights in Aug 2023
Response from VM on 2023/9/6
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, V Mani

10/10 Excellent

Daehyun

Stayed 28 nights in Jul 2023
Response from VM on 2023/8/28
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, V Mani

10/10 Excellent

kyung hoon

Stayed 2 nights in Aug 2023
Response from VM on 2023/8/28
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, V Mani

10/10 Excellent

kayoung

Stayed 1 night in Aug 2023
Response from VM on 2023/8/23
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, V Mani

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is probably the best hotel I've ever stayed at. Front desk receptionist were all helpful and nice. In-room service was great, and the room overall was SUPER clean. Not a single trace of dust for our room we stayed in. There is a mall that's about a 3 minute walk from the hotel and also includes a grocery store inside. This is definitely a "treat" when staying in Saigon considering the price, but definitely worth it if you're staying in District 7.
Stayed 3 nights in Aug 2023
Response from VM on 2023/9/6
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, V Mani

10/10 Excellent

Rach

Liked: Cleanliness, amenities, property conditions & facilities
Very hard beds, but good size bedrooms. Very quick, efficient check-in. Right next to a huge shopping mall. Several different types of pillows. Massive water bottle provided. Good size and thickness of towels - including pool towels. Separate washer and dryer which is SO much better than those inefficient all-in-one machines! Overall, wonderful friendly and helpful staff and a great property to stay at! P.S. the ability to understand English is quite limited with some staff, particularly over the phone. But that's to be expected. Headboards need a revamp
Stayed 1 night in Jul 2023
Response from vm on 2023/7/24
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We will definitely work on training our staff in English more .. Sincerely, V Mani

10/10 Excellent

Peter Dong Il

Stayed 2 nights in Jul 2023
Response from vm on 2023/7/27
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, V Mani

10/10 Excellent

YOUNGJO

Stayed 6 nights in Jul 2023
Response from Mani on 2023/7/17
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, V Mani

10/10 Excellent

JINHYUN

Stayed 4 nights in Jul 2023
Response from vm on 2023/7/17
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, V Mani

10/10 Excellent

Rach

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant customer service! Huge bedrooms Very quick, efficient check-in Right next to a huge shopping mall Several different types of pillows Massive water bottle provided Good size and thickness towels Separate washer and dryer which is SO much better than those inefficient all-in-one machines! Only negatives are that the bed headboards need a revamp (only a tiny issue, really) and the mattresses are very hard (although we're finding this all over Vietnam).
Stayed 1 night in Jul 2023
Response from VM on 2023/7/12
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, V Mani

10/10 Excellent

KWANG DEUK

Stayed 1 night in Jul 2023
Response from VM on 2023/7/12
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, V Mani

10/10 Excellent

Monique

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2023
Response from VM on 2023/7/12
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, V Mani

8/10 Good

Ken

Business traveler
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2023
Response from VM on 2023/7/10
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,V Mani

10/10 Excellent

Jinwoo

Stayed 3 nights in Jun 2023
Response from VM on 2023/7/7
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, V Mani

10/10 Excellent

HYOGIL

Traveled with group
Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2023
Response from VM on 2023/6/26
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. .. Sincerely, V Mani

2/10 Terrible

jungsu

Stayed 2 nights in Jun 2023
Response from VM on 2023/6/26
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, V Mani

10/10 Excellent

SEUNG SOO

Stayed 5 nights in Jun 2023
Response from VM on 2023/6/22
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. .. Sincerely, V Mani

2/10 Terrible

Woo hyeok

Stayed 8 nights in Jun 2023
Response from Natalie Le - Front Office Manager on 2023/6/19
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Natalie Le - Front Office Manager

2/10 Terrible

Kwang heon

Stayed 8 nights in Jun 2023
Response from Natalie Le - Front Office Manager on 2023/6/19
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Natalie Le - Front Office Manager

8/10 Good

CHING SZE MARTIN

Stayed 5 nights in Jun 2023
Response from VM on 2023/7/7
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, V Mani

10/10 Excellent

PLEX

Stayed 2 nights in Jun 2023
Response from Natalie Le - Front Office Manager on 2023/6/19
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Natalie Le - Front Office Manager

10/10 Excellent

hyeonggeun

Traveled with group
Liked: Cleanliness, room comfort
만족스런 숙소
룸 상태 서비스 모두 만족했습니다
Stayed 6 nights in Jun 2023
Response from Natalie Le - Front Office Manager on 2023/6/13
Dear Guest , Thank you for the great review of our property and our services ! We are glad that you enjoyed our service and had a wonderful stay. The team will be delighted with your feedback .. We hope to see you again very soon. Sincerely, Natalie Le - Front Office Manager

2/10 Terrible

Woo hyeok

Stayed 19 nights in May 2023
Response from VM on 2023/6/14
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, V Mani

2/10 Terrible

Kwang heon

Stayed 19 nights in May 2023
Response from VM on 2023/6/14
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, V Mani

10/10 Excellent

byungjin

Stayed 4 nights in May 2023
Response from VM on 2023/6/8
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. .. Sincerely, V Mani

10/10 Excellent

YOO

Stayed 2 nights in May 2023
Response from VM on 2023/6/5
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. .. Sincerely, V Mani

10/10 Excellent

Changhan

Stayed 7 nights in May 2023
Response from VM on 2023/6/5
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. .. Sincerely, V Mani

10/10 Excellent

EURNTAEK

Stayed 3 nights in May 2023
Response from VM on 2023/6/5
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. .. Sincerely, V Mani