First, instead of a welcome, staff appeared inconvenienced by our arrival. Then being met with the most dinged and scratched up door to our room certainly left a first impression, where the creepy vibes continued as we struggled for the next 15 minutes just trying to get the door to close and lock! Upon entering the room, a glimmer of hope arose as I saw the ONLY 2 things this hotel had going for it (besides the obvious proximity to the ferry terminal).....the room was a decent size and the patio door with easy access to the outside for our pups. Unfortunately, that hope was shattered when I opened the bathroom door and almost hurled as I was overcome with the most nauseating smell....think 80's perming solution/salon mixed with sewage. To boot, this horror bathroom was situated directly next to the bed. So over the next 12 hours we did our best to hold our bladders and our breath, avoided showering, tried to get what sleep we could in a bed with foam toppers that kept slipping around while sweating our behinds off in a room that felt like a sauna, and tried to look forward to the breakfast buffet. Shocker....it was no better than what I'd imagine jail food to be. Out of our nearly 3 weeks spent in Scandinavia, it was by far the worst. For the price we paid, I'd hoped the hotel would have redeemed itself even slightly with a decent meal but dissapointment was a common theme. So with full bladders, scarred noses, sore backs and half-full stomachs we HAPPILY bid farewell!