高原牧場滑雪飯店，旅行前必看！

「Good」

「We booked there and breakfast was included. Then the staff said that breakfast was not included when booking through a third party. Also, the curtains in the room could not be closed, so we could not sleep at noon because it was too bright. In addition, the water in the bathtub did not flow. The next day when we checked out, we asked the counter staff if the two bottles of water were free. He said it was not free and one bottle cost $3. Then I was going to take it back to the room, but he said...

「Evening front desk was very kind to me as I had just been threw an emergency!」

「Terrible customer service from the young man at the front desk when I checked in at 4:30 pm on a friday. The room he gave me had a mini-fridge that did not work. This was a one week stay and i needed a fridge for a few groceries. He switched me to a different room - it was 82 degrees inside it and the A/C was broken. Now one hour in and still not unpacked, he had no solution other than to pick one of the rooms "and we will have maintenance see what they can tomorrow". I mentioned the obvious...

「Very nice older hotel. Not packed and very peaceful. No complaints」

「挺好的」

「ok」

「It was wonderful!!!!」

「Very friendly and helpful staff. Clean and spacious room. Good breakfast.」