Find hotels near Heritage Golf Club, Bel Ombre from NT$2,239

"Estelle was amazingly helpful and friendly. She made our stay amazing. All the staff were great. "

"Breakfast quality could be better. Better training in presentation of product. P In bathroom the door was damaged"

"Breakfast menu offered a large varied choice to suit lots of tastes and requirements. Staff were very friendly and accommodating. Location was good, beach clean quiet and secluded from public access. Rooms were large with all good working order facilities, modern and comfortable. Pool large and clean offering beach and sea view. 3 on site restaurants offer buffet, a la carte or bar meals. "

"Quality of property did not match the price, the food was terrible, the WiFi was shoddy, and there were no blankets on the bed — only sheets — so we were cold all night. We came from Lux Le Morne, which was truly luxurious, and the difference in quality was stark. This is the second Riu I’ve stayed at and the first was similar, so I’m inferring that this is just the brand and will not try another one."

"Very slow service. Poor management. "

"Absolutely loved this hotel. The rooms are lovely, we stayed in a suite - room 747. And every few room sections there is a pool. The beach directly in front of our room was quiet and peaceful - in fact the whole resort felt very quiet even though it was Easter and it is a family resort, it’s so big that it felt relaxing. There were a number of restaurants at the sister hotel - La Paradis which we often walked to (there is also a shuttle bus that takes you there running every 15 mins). The spa was lovely. There were tennis courts, a well kitted out gym (not that we used it)! There were Beach bags in the rooms for us to keep (so don’t bother bringing one!), Bring sea shoes as the coral is sharp in places. Saw a turtle on our first day snorkelling. But it’s not an area for snorkelling I would say - We were half board which was sufficient for us. Things to improve: Allow breakfast to run later than 10am "

"The staff were very friendly, there was never a time that you were not greeted by a staff member no matter what there role was there. We felt so welcome! "

"Soso"

"No matter how good the amenities or how beautiful the views, a hotel is only as good as the people who work there. In this respect, Shanti’s friendly, polite and efficient staff elevate it to among the best on the island. A thoroughly enjoyable experience from start to finish. "