The Swan at Hay Hotel is located in Hereford. The Lion Street Gallery and Erwood Station Craft Centre, Gallery and Tea Rooms are cultural highlights, and some of the area's landmarks include The Old House and Whitney Bridge. Small Breeds Farm Park and Owl Centre and Hergest Croft Gardens are also worth visiting. Be sure not to miss outdoor adventures like hiking/biking trails and horse riding.
Cardiff International Airport (CWL) - 102 min drive
Restaurants
Festival Food Hall - 17 min walk
Blue Boar - 2 min walk
Boat Inn - 8 min drive
Foyles of Glasbury - 7 min drive
Shepherds - 4 min walk
About this property
The Swan at Hay Hotel
Upscale hotel
A terrace, a garden, and laundry facilities are just a few of the amenities provided at The Swan at Hay Hotel. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and British cuisine. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy perks such as:
Free self parking
Full breakfast (surcharge), express check-out, and coffee/tea in the lobby
Luggage storage, a 24-hour front desk, and 2 meeting rooms
Room features
All guestrooms are individually furnished, and boast comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
Free tea bags/instant coffee and electric kettles
Free toiletries and hair dryers
TVs with cable channels
Wardrobes/closets, heating, and daily housekeeping
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Daily full breakfast available for a fee: GBP 15 per person
2 restaurants
A bar/lounge
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
1812 Bar
The Garden Room
The Market Bar
Things to do
Archery
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Housekeeping (daily)
Business services
2 meeting rooms
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
2 buildings
2 floors
Built in 1812
Designated smoking areas
Georgian architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Towels
Entertainment
TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
Tea bags/instant coffee
More
Desk
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately GBP 15.00 per person
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
We should mention
This property does not have elevators
National rating
This property has received its official star rating from Visit Wales.
Property is also known as
Hotel Hay
Swan Hotel Hay
Hereford The Swan at Hay Hotel Hotel
Swan Hay Hotel Hereford
Swan Hay Hereford
Hotel The Swan at Hay Hotel Hereford
The Swan at Hay Hotel Hereford
Swan Hay Hotel
Hotel The Swan at Hay Hotel
Swan Hay
Hereford The Swan At Hay
The Swan at Hay Hotel Hotel
The Swan at Hay Hotel Hereford
The Swan at Hay Hotel Hotel Hereford
The Swan at Hay Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I love the spacious room. If you have heavy luggage, do note that you have to lug it up a flight of stairs.
Joyce
Stayed 1 night in Oct 2023
10/10 Excellent
Theresa
2023/10/19
Theresa
Stayed 1 night in Sep 2023
6/10 Okay
John
2023/10/14
Liked: Staff & service
Disliked: Property conditions & facilities
Nice greeting when we arrived,our room was alright comfortable but slightly shabby.Clean though.we had a cream tea in the afternoon which really wasn’t very good at all,the scone turned to dust after I cut into it,making it almost impossible to spread anything on it.
We had a good nights sleep the bed was comfortable
The breakfast was disappointing,couldn’t finish my sausage
Throughout our stay there was a strange smell in the building.