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Reviews of He'An Homestay

3 out of 5
He'An Homestay
No. 2, Sec. 2, Zhongshan Street, Hengshan, Hsinchu County

Reviews

7.6

Good

Rating 10 - Excellent. 8 out of 26 reviews" "
Rating 8 - Good. 10 out of 26 reviews" "
Rating 6 - Okay. 2 out of 26 reviews" "
Rating 4 - Poor. 5 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and relaxing guesthouse, hot springs
One of our favorite 2 night vacations in Taiwan. Beautiful setting in the mountains, 6 hot spring pools (hot, warm, cold, jets, etc) that were really nice and relaxing, very clean and comfortable rooms, easy walk to old town, really friendly and helpful owners. Cannot wait to go back.
Stayed 2 nights in Jun 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed Very comfortable .Just that a bit far from the shop
Stayed 1 night in Oct 2019

6/10 Okay

Yao Jung

Stayed 1 night in Apr 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

4/10 Poor

HUIJU

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
環境乾淨度待加強
泡溫泉還可以，住宿不推，房間極小應是個人風呂房，給一次性毛巾和清潔用品。房間內部很乾淨是唯一可取的，但房間以外的環境以這房價來說就令人卻步。老闆和員工態度很好。
Stayed 2 nights in Sep 2020

4/10 Poor

Chi-Cheng

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2020

2/10 Terrible

Henrik Mørup

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Find et andet hotel
Find et andet hotel. Der lugter af fugt og flere af værelserne har ikke vindue
Stayed 4 nights in Jul 2020

8/10 Good

YA FEN

Traveled with family
Liked: Cleanliness, staff & service, room comfort
戶外設施很棒
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
房間太小了，一家四口真的很擠
Stayed 1 night in Jun 2020

6/10 Okay

Piya

Traveled with family
Disliked: Property conditions & facilities
房間內乾淨，但早餐地點不乾淨，溫泉等設施老舊
這次定的是3500的四人房，是沒有窗戶的，在入住之前飯店也有打電話確認房間很小，但是泡湯的地方很大。但是飯店房間內是沒有室內窗的，房間內算乾淨，但是廁所踏墊像是家裡在用的踏墊，不是像一班飯店一次換洗那種，但還算整潔乾淨。泡湯的地方的設施已經很老舊，都有需要再整理的地方。早餐用餐的地方，桌子跟杯子筷子沒擦洗乾淨....廚房內部客人也都看的到有點髒亂....我個人覺得選擇少什麼的沒關西，但至少要乾淨，杯子我真的是挑了幾個，都覺得很明顯沒洗乾淨的，不是很舒服。 但老闆是非常盡力給人很親切的感覺，感覺得出來她很努力。
Stayed 1 night in Jul 2020

8/10 Good

ILING

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Chiung-Hsuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
方便
地點很方便，離內灣老街很近，旅館內可以泡大眾湯很棒
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
隔音不太好
除了隔音差了點，其他都還不錯，接待人員很親切。
Stayed 1 night in Jun 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
環境乾淨整潔 冷氣太冷無法調整溫度 早餐簡單 選擇不多
Stayed 1 night in Apr 2020

10/10 Excellent

Zhao-ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
距離內灣老街走一下就到了(對面賽車場繞過去) 超級方便ㄉ~ 接待的姐姐們也人很好，忘記戴泳帽他還建議我跟他們買浴帽（１０塊）就好，不要買泳帽哈哈哈 泡湯為戶外大眾池，左常溫，中冷泉，右熱泉，清潔度很讚！蒸汽室運作正常，但烤箱好像沒開啟？ 不過到晚上１０點就慢慢放水，有點可惜～ 雖然內灣老街也是６～７點就慢慢收掉了～
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

4/10 Poor

SHENG-CHUN

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Yu-Han

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
會考慮再來住
尖石橫山區價格偏高，以這樣價錢有泡湯（退宿也可以泡）、早餐，cp值算高了。 蠻喜歡住宿整體，尤其是看電視區，雖然整體狹小樓中樓格局比較奇怪就是了XD房後
Stayed 1 night in Jan 2020

8/10 Good

YI HUI

Traveled with family
Liked: Staff & service
Stayed 2 nights in Dec 2019

8/10 Good

NGAI FU

Liked: Staff & service, property conditions & facilities, room comfort
Comfy stay with outside hotspring pool
good working attitude with hospitality If hot spring pool can be accessed around 7am. Much better. 10am is too late for checking out.
Stayed 1 night in Dec 2019

4/10 Poor

YU HSIANG

Traveled with family
Disliked: Staff & service
櫃檯人員破壞了出遊的興致
一開始辦入住手續就被櫃檯人員破壞了一整個出遊的心情，你們沒有刷卡說一下就好了，那副嘴臉好像我付不出現金一樣，再來我跟他反應我在網路上訂房時明明就註明2大1小，網路上明明也註明有3人份的早餐，為什麼只給我2張早餐卷？她居然回我說那不關她的事，備品只給兩份我並不在意，因為我出門都會自己準備盥洗用具，但連泡湯跟早餐都硬要跟我加收錢，今天不是花不起這個錢，只是那種態度讓人很不爽，我帶著老婆小孩大老遠從屏東到新竹來受你的氣，欠妳的嗎？另外一個戴眼鏡的小姐跟隔天早上的男生態度就很好，不過也沒差了，以後不會再來這裡了。
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間乾淨，床超好躺
Stayed 1 night in Nov 2019

10/10 Excellent

Celina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP值高
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房型偏小
Stayed 1 night in Jul 2019