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Reviews of Grand Bay Resort

4 out of 5
Grand Bay Resort
No.998, Henggong Rd., Hengchun, Pingtung County

Reviews

8.4

Very Good

Rating 10 - Excellent. 124 out of 238 reviews" "
Rating 8 - Good. 65 out of 238 reviews" "
Rating 6 - Okay. 27 out of 238 reviews" "
Rating 4 - Poor. 11 out of 238 reviews" "
Rating 2 - Terrible. 11 out of 238 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ely

Stayed 1 night in Jul 2023

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in their "family suite" with two rooms off of a central living space with japanese room with floor beds for our kids, and 3 bathrooms. This worked well for our 3 generation family of 6 and was spacious, convenient and comfortable. The breakfast was wonderful each day and the pool was nice, though hours were limited likely due to it being low season. The kids liked the slide. Over all very happy with the stay and value for money.

8/10 Good

Imei

Stayed 1 night in Dec 2022

10/10 Excellent

SHAO KANG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from TIM on 2020/8/17
謝謝您給我們支持與鼓勵，希望未來的日子裡還能再為您服務喔^^

8/10 Good

Li Jung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from TIM on 2020/7/11
謝謝您給我們支持與鼓勵，希望未來的日子裡還能再為您服務喔^^

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

FRANK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Many to play
Staff were very helpful and kids had a lot of fun.
Stayed 1 night in Aug 2019

8/10 Good

Chi Kwong

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2019

6/10 Okay

TAI WEI

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Hsiao-Ting

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
親子旅遊好選擇
房間空間大 飯店設施多 小朋友非常開心 很適合親子旅遊
Stayed 1 night in Jan 2024

10/10 Excellent

Shuyu

Stayed 1 night in Jan 2024

6/10 Okay

techien

Traveled with family
Disliked: Cleanliness, property conditions & facilities
請加油！！
給個建議，本人住水晶客房，床頭上方飾版灰塵很厚，如果過敏體質的人可能會受不了，再者房內頭射燈燈具周遭也都厚厚一塵灰，房務清潔要加油！還有遊戲室手足球檯已損壞，有可能會傷害到小朋友，請注意器材維護，謝謝！
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
房間整潔寬躺
房間燈光足夠，整潔。早餐款式很多。
Stayed 1 night in Dec 2023

10/10 Excellent

I-WEN

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Hsiang ling

Stayed 1 night in Dec 2023

6/10 Okay

虹妏

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
房間明亮,乾淨 但浴室水管一直發出聲音是怎樣!!時不時還會轟隆作響 有被嚇到 早餐分流很好笑,完全沒有控管,搞不清楚哪桌是第幾梯次. 遊戲室很大,但似乎沒有清潔與整理,早上9:00去玩具已散落一地.但我們是第一組人進去的..所以晚間關閉後沒有消毒?令人害怕
Stayed 1 night in Nov 2023

10/10 Excellent

WENCHIEH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Hsin-Hua

Disliked: Staff & service
非常爛的服務
當天半夜12：30才入住 無法延後一小時12：00退房 隔音很差 一直聽到雜音 與外面走動的聲音 所以根本無法好好休息
Stayed 1 night in Nov 2023

10/10 Excellent

Hui Chen

Stayed 1 night in Nov 2023

10/10 Excellent

CHUNG WEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
超棒的兒童遊樂設施
儘管颱風天入住，但整體服務品質並未大受影響，雖然遊樂場域因大雨而有漏水現象/地下停車場也有積水，但餐廳餐點（早晚餐）及飯店服務態度仍是不錯，且遊樂設施非常豐富，超適合孩童放電，就算颱風來，也不受影響！
Stayed 2 nights in Oct 2023

8/10 Good

Tsz Yan Timmy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
第一次去，整體不錯，同小朋友一齊去，主要喜歡有大型室內兒童遊樂場，但可惜碰巧裝修，有點失望，不過有其他小型遊戲室如超市、兒童化妝室都可以滿足她們
Stayed 2 nights in Sep 2023

8/10 Good

CHENG-YU

Stayed 1 night in Sep 2023

10/10 Excellent

Kao chin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Miles

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

ching yi

Stayed 1 night in Jul 2023

10/10 Excellent

CHEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的住房環境
Stayed 1 night in Jul 2023

4/10 Poor

I CHUN

Stayed 1 night in Jun 2023

8/10 Good

Po-I

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Chun-Wei

Stayed 1 night in May 2023

10/10 Excellent

Kang Ting

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

4/10 Poor

Yi Ting

Stayed 1 night in Apr 2023

10/10 Excellent

CHUN SANG

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
接待人員服務態度沒得挑剔…很耐心解釋以及幫忙打車 性價比極高 設施很齊全 還有高樓滑梯玩 +$232 包早晚餐，晚餐無限火鍋吃到飽
Stayed 2 nights in Apr 2023

10/10 Excellent

YA wEN

Stayed 1 night in Apr 2023

10/10 Excellent

Sin cih

Stayed 1 night in Apr 2023

10/10 Excellent

Pei Chen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨舒適的旅館
房間大，乾淨，也很舒服。有小建議，咖啡可以換成急溶黑咖啡， 三和一的太甜而且對身體不好。
Stayed 1 night in Apr 2023

10/10 Excellent

Hung En

Stayed 1 night in Mar 2023

10/10 Excellent

Yi Te

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務完善
Stayed 1 night in Mar 2023

10/10 Excellent

PEI-TING

Stayed 1 night in Feb 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

6/10 Okay

chang ming

Traveled with family
Disliked: Staff & service
櫃檯服務及早餐應人流管制
（1）官網有寫16:00入住，準時16:00到櫃檯check in，櫃檯表示房間還在整理中要稍待，這ok,想說應該馬上就好，結果等了快1小時，小朋友在大廳已經不耐煩開始吵鬧，不得已再去問櫃檯，才從一疊文件中抽出我們的房間卡，若我沒去問不知會等到何時⋯ （2）早餐用餐的餐廳沒人流管制，導致人潮擁擠
Stayed 1 night in Jan 2023

8/10 Good

YI CHUN

Stayed 1 night in Jan 2023

2/10 Terrible

YI CHING

Stayed 1 night in Jan 2023

10/10 Excellent

YICHIEH

Stayed 1 night in Jan 2023

10/10 Excellent

Jung Yi

Stayed 1 night in Dec 2022

10/10 Excellent

LI LI

Stayed 1 night in Jan 2023

10/10 Excellent

Nianheng

Stayed 1 night in Jan 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
連住二日，第二日打掃房間卻無更換補充備品(牙刷、衛生紙等),
Stayed 1 night in Dec 2022

10/10 Excellent

Ming-chieh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
小孩玩瘋了
這次入住樹屋親子房，房間的溜滑梯、地下一樓的兒童遊樂場都讓小孩非常開心、超級放電，很值得推薦
Stayed 1 night in Nov 2022

10/10 Excellent

PO JEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022