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Reviews of Alexandra Guest House

2 out of 5
Alexandra Guest House
40-42 Alexandra Road, Hemel Hempstead, England

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 2 out of 14 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Paul

Stayed 1 night in Sep 2021

2/10 Terrible

Michael

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Aug 2021
Response from Samuel on 2021/8/30
HI David thank you and we're so glad you enjoyed your stay here. We hope to see you soon.

6/10 Okay

Joshua

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2021

8/10 Good

Deborah

Liked: Cleanliness, staff & service
This is a guest house that is unmanned from 2 to 4 and 9pm to 9am. Room was basic, but clean, with a microwave and fridge. Staff were very friendly. Very good value for money, but this is a budget option.
Stayed 1 night in Sep 2019
Response from Reception on 2019/9/5
Hi Deborah. Thank you for your kind words, I'm pleased you enjoyed your stay. Although reception is shut between the hour you mentioned there is also a member of staff on site to attend to any emergencies or any queries you may have. Best Wishes. Mollie.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Kirsty on 2018/6/8
Thank you for your rating! We hope to see you again soon. Kind regards, Kirsty. Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Small but clean single room.
The single room I had was positioned in the attic. Although being small it had everything I needed. Tea and coffee facilities. Private shower and toilet. Bed was comfortable and seemed a bit bigger than a standard single
Stayed 2 nights in May 2018
Response from Kirsty on 2018/6/2
Thank you for your review. Indeed our Small Single rooms are compact, so reflect the price we charge but we do try to fit in all the basic needs for a comfortable night's stay. The beds in the Attic space are nearly the size of a small double, so they are wider than a normal Single bed. Hope to see you again soon! Kind regards, Kirsty. Manager

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a try.
Room only required for short stay. Staff were very friendly. Good basic facilities in quiet location near to town centre.
Response from Kirsty on 2018/5/13
Thanks S for taking the time to write a review. Feedback is always so helpful to us and it's great to hear we are meeting our goal of giving the basics at an affordable price. Hope you come back again soon! Kind regards, Kirsty. Manager

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills at it's best
Advertised as 'no frills' accommodation maybe so, but what was there was spot on. great staff, nice welcome, friendly on reception and at breakfast time, room was spotless. Very nice breakfast.
Response from Kirsty on 2018/4/9
Thanks for the feedback Steve. Being a budget B&B, that is exactly what we aim to give to our guests, so we are all really pleased to hear that you enjoyed your time here. You know where we are for next time! Would be great to see you again. Kind regards, Kirsty. Manager

8/10 Good

Marian

Liked: Cleanliness, staff & service, room comfort
Warm and comfortable
Warm bedroom and comfy bed. Slept like a log.... Enjoyed a good breakfast...good coffee. Situated in centre of town convenient for everything.
Response from Kirsty on 2018/4/7
Thank you for your review, Marian. It is wonderful to hear that you enjoyed your time with us. We do hope to see you again soon. Kind regards, Kirsty Manager

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home from home
Loved the house and the staff were so friendly like a home from home
Response from Kirsty on 2018/4/1
Thank you Wendy, for your kind words and lovely feedback. It was a pleasure having you and your family stay with us and we are all so happy that you enjoyed your time here. We do hope that we will see you again soon and we can hear all about Harry Potter world! Kind regards, Kirsty. Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location.
It’s clean, friendly helpful staff, reasonably priced and breakfast included. What’s not to like! It’s close to Hemel town centre, even if you’re on foot, so a good location.
Stayed 2 nights in Mar 2018
Response from Kirsty - Manager on 2018/3/26
Thank you for your review. We are so pleased to hear that we met your needs and for a budget guesthouse, we always hope to meet guest's expectations. We do hope to see you again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전반적으로 훌륭한 게스트하우스
가격대비 전반적으로 훌륭한 게스트하우스임. 하지만 비누가 없는것이 단점입니다. 난방은 라지에이터만으로 충분합니다. 방이 조금 작은것이 단점임.
Stayed 1 night in Apr 2019

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A small gemstone
A really nice place to stay with a lovely hostess (very helpful!) We got our room just under the roof. A lot of stairs (but everyday exercise is good for you!) Lovely view out over nearby area through roof window. The beds was on each side of the bathroom so not something fir lovers but after nearly 30 years marriage it doesn't matter. Good English breakfast, made while waiting. Could take some time but definitely worth the wait! :) If ever nearby again, we sure will check out Alexandra Guest House again!
Stayed 1 night in Jun 2018
Response from Kirsty on 2018/6/27
Thank you Elizabeth. Your kind words are very much appreciated and it was great to have you stay with us. We certainly would love to see you next time you are in Hemel. Kind regards, Kirsty. Manager