Find hotels in Helsey from NT$1,610

"Check-in is at 2 pm and check-out already at 10 am, which would suggest that the room should at least be clean. Nothing could be further from the truth. Luckily, at least (and probably only) the bed linen in this room was washed and fresh — otherwise we would have done what other guests did and simply left. The carpet was dirty, and the only bedside lamp in the room was filthy and covered in cobwebs. A hole where the window handle should have been was stuffed with paper. The shower and sink clearly hadn’t been properly cleaned for months. There was mould in the shower mixed with grime. The cabinet above the toilet was barely attached to the wall and completely useless at the angle it was hanging. The TV was basically unusable — it was hard to find any channels, and when something finally appeared, there were constant issues. And the sockets… in the entire room, the only working outlets were for the kettle and the TV, plus two behind the headboard. When I tried to plug in the bedside lamp, I was afraid my hand would get stuck between dirt and cobwebs… So charging a phone was quite a challenge. The parking is a joke, and the yard itself is full of rubbish. The man who checked us in might have been nice, but if he’s the owner, he has absolutely no idea how to run a business! This is a place I will never return to and will never recommend to anyone. The price was okay — no one expected luxury for that amount — but come on, cleanliness is the absolute minimum!!!"

"The hotel is in a really good central location. The bed was very comfortable, and the bathroom modern. However the room was on the small size, and the rate seemed high for a room only rate."

"Breakfast was excellent but hotel very tired and shabby in places. "

"Nice place to stay, no food, bed to soft."

"Me and my family were made to feel welcome as soon as we walked in and was able to check in 2 hours early which was handy as we could just get out and about straight away. The family room was large well lit, clean and the beds were comfortable too. Breakfast was really tasty with a good selection to choose from. All credit to the owners though both absolutely lovely people and couldn’t do enough for us. Will definitely stay here again thanks."

"Never had time to eat"

"Easy to park"

"Slept well"

"Fabulous food and excellent accommodation with friendly welcoming staff."