Heide Vacation Rentals

"ABZOCKE! Trotz vorheriger Zahlung wurde ich nicht ins Hotel gelassen. Buchung angeblich storniert - ohne vorherige Info (eine Stornierung habe ich bis heute nicht erhalten). Mein Geld ist weg, ich erhalte keine Rückerstattung! Finger weg! Das Hotel reagiert gar nicht"

"Unterkunft wurde Übernachtung bei Besuch einer Hochzeit genutzt."

"I've booked this apart hotel at the last minute. It's a very well located and affordable place in Köln. I have been astonished by the professionalism of their staff. They are always ready to help and make your stay as enjoyable as possible. "

"Stayed in the Juliet room. The place is okay. Penny grocery store just down the street was nice. But the kitchen is kinda gross and smelly. The bathroom is fairly clean. The bed is worn out from having a single person sleep on it so you both roll into the middle which sucks. Friendly host. It's passable but I wouldn't recommend to my friends. "

"When booking the property, I specifically asked that we (2 guests) are provided an extra bedding as we prefer sleeping warm. We were never provided it, despite multiple follow-ups with the manager (who even promised we would get it). ´ Also, the website indicates regular cleaning and during 1 week stay, the apartment was neither cleaned nor have we received fresh towels, toilet paper etc. We were explained by the manager that regular means once a week. The room was on the ground floor, on a...

"nice"

"Sehr super und sehr nett personal und freundlich "

"The check-in experience was bad, I didn't get the required link ahead of time and had to worry and crumble for it late at night. The rest of the experience was great, clean room with good facilities."

"Very nice apartment. Would stay here again 👌"

"Hallo, vielen Dank für die tolle Unterkunft, sie hat mir gut gefallen, super toll eingerichtet gewesen und sauber! ich würde Sie weiterempfehlen ! "

"Great place to stay, great location, would defo recommend, the only thing stopping it getting 5 star's is the smell of smoke when we 1st went in, but it would not stop me going back"