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"Nice staff"

"Cannot beat the location. Staff were terrific especially the concierge who was extremely helpful!"

"Very comfortable and well designed; delightful roof terrace and breakfast dining. Spa on site also very good. 4/5 because of understaffing at breakfast; a bit of clearing / ordering / seating congestion and slightly ruffled waiters. "

"One of the few 5 star hotels in Bilbao center. Comfortable beds and pillows. Large bathroom. Rooftop bar is great. Hotel is literally across the street from the Guggenheim museum. Very close to the canal which has a great running and biking path along the sides. Walking distance to many restaurants. Service is very friendly. Overall a great stay."

"Clean and luxurious boutique hotel. "

"Great value option in Bilbao"

"Staff were great and helpful "

"Great wellness center with whirlpool, sauna, and steam room!"

"great room setup for the kids, overall great hotel"