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"breakfast was excellent, room had a partial ocean view with a small balcony"

"Sadly, my 8 year old granddaughter and I were given a room that had clearly been smoked in. We checked in rather late and were really looking forward to relaxing but when we went back to the front desk to report the problem we were told that the hotel was full and that there was no other room to offer us. They then recommended that we open the balcony doors as well as the door to the room in order to air it out. I was extremely uncomfortable with the suggestion that I leave our door wide open, though I did leave the balcony door open for a while (with no change). While they did send a staff to mop the floor it was ineffective. The smell totally nauseated me and so I slept very poorly. We checked out at 10 am because the smell was intolerable to me. While checking out I got the impression that the hotel was not at full capacity but rather that an equivalent room was not available. Needless to say I would not recommend this hotel though it is a nice looking facility in a good location. I did email the manager who responded immediately and offered me several options to try to make up for the terrible experience but none will truly compensate me for a rather expensive stay."

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"The room was clean, beds were comfortable, and the view was amazing! We were on a mid level floor (9th floor). Mid level and high level rooms have all been remodeled and are really nice!!! Staff was amazing! Special thanks to Ofir for helping us to feel welcome, for making check-in and check-out extra smooth, and for helping out when I lost a dental retainer! Fabian and others were also great! "

"Overall good"

"Shelters on each floor with a blast door so that felt very safe and very close to our room so it was not a long distance or a lot of stairs to climb up or down when a missile attack came."

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"All good. "

"GM was very offensive and disrespectful toward my religion and special needs "