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Vive Hotel的評分

5 out of 5
Vive Hotel
Havelock Rd, Hastings, England

評論

8.4

非常好

10 分，有夠讚；42 則評論中有 26 則" "
8 分，不錯哦；42 則評論中有 6 則" "
6 分，一般般；42 則評論中有 5 則" "
4 分，不太好；42 則評論中有 1 則" "
2 分，很糟糕；42 則評論中有 4 則" "

9.2/10

整潔度

8.4/10

設施服務

9.0/10

住宿環境和硬體

7.0/10

環保程度

評論

10/10 有夠讚

Sik Ming

喜歡：整潔度和住宿環境和硬體
於 2024 年 5 月住了 1 晚

6/10 一般般

Alfie

商務旅客
喜歡：整潔度
不喜歡：客房舒適度
Lovely room, if your deaf
Room was lovely , staff the same. But the road that runs next to this hotel is incredibly load , street racing , fights , bottles being smashed. I’m half deaf and was still woken by very loud noises 3 separate times.
於 2024 年 1 月住了 1 晚
Emily 於 2024年1月31日回覆
Thank you for your review.As our property is situated on a busy main road, with amenities which are open until the early hours of the morning along the street, we cannot control the noise levels outside of the property.In future, please do not hesitate to inform reception of any complaints right away; that way we can try our absolute best to accommodate your request immediately.Best regards,VIVE Hotel Reception

10/10 有夠讚

Ian

商務旅客
喜歡：整潔度和客房舒適度
Always a great place to stay.
於 2024 年 1 月住了 1 晚
Emily 於 2024年1月26日回覆
Hi Ian, Thank you for taking the time to leave such a positive review. We look forward to seeing you again!Vive reception team

8/10 不錯哦

Farshid

家庭旅遊
喜歡：整潔度
Great hotel for Hastings compare to other hotels but the bed and mattress is uncomfortable and room temperature can be tricky. Had to wake up few times to adjust the room temperature. Very clean room and super friendly staff however.
於 2024 年 1 月住了 1 晚
vive 於 2024年1月10日回覆
Thank you so much for taking the time to write us a review. we have taken your comments on board and will be taken action regarding the heating. as well as that we are currently ordering some new mattresses. one again thank you for your comment and wish to see you again very soon.

10/10 有夠讚

Ian

於 2023 年 11 月住了 1 晚

2/10 很糟糕

Heledd

於 2023 年 8 月住了 1 晚

6/10 一般般

真實旅客

團體旅遊
喜歡：整潔度
於 2023 年 9 月住了 1 晚

10/10 有夠讚

David

喜歡：整潔度、設施服務和住宿環境和硬體
I love this property. It’s very modern and has everything you need including robes! Highly recommended.
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Karen

喜歡：整潔度和客房舒適度
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Ian

於 2023 年 9 月住了 1 晚

8/10 不錯哦

真實旅客

不喜歡：客房舒適度
Hot hot hot!
Perfect in almost every respect except the temperature of the room / lack of AC / inability to open window. It was 27 degrees all night - if that gets improved, I’ll be back!
於 2023 年 9 月住了 1 晚
Emily 於 2023年10月12日回覆
Thank you for your review,We appreciate your feedback. The temperature in the rooms is something we are currently working on to improve.We hope to see you again soon!

6/10 一般般

Warren

情侶出遊
喜歡：整潔度和住宿環境和硬體
When we arrived in the room the temperature on the room thermostat read 28 degrees it was boiling in the room the rooms don’t have air conditioning but are supposed to have fans to cool it down not to be found I went to reception one of the receptionists I guess they live in house kindly let us have one of hers we later learnt other people had the same problem the tv language had been changed so couldn’t get the tv to work had no channels stored the Wi-Fi didn’t work in the room even after joining the network the biggest problem we had was the loud music until 3 o’clock in the morning from bars and clubs plus our room was above a taxi rank so the noise from people leaving the clubs then standing and talking loudly while waiting for a taxi went on to about 3.30 the hotel is in a buddy side road so there was also a lot of traffic noise maybe will was just a bit unlucky with the room but every room facing that side of the hotel will experience the noise we wouldn’t consider staying hear again
於 2023 年 8 月住了 1 晚
Emily 於 2023年10月12日回覆
Dear Warren,Thank you for your review,Regarding the temperature in your room, we are currently working on resolving this issue.As our property is situated on a busy main road, with amenities which are open until the early hours of the morning along the street, we cannot control the noise levels outside of the propertyIn future, please do not hesitate to inform reception of any complaints due to the outside noise and we can possibly change your room. Kind regards, Emily

8/10 不錯哦

真實旅客

喜歡：整潔度和客房舒適度
Nice hotel
Very nice room, clean, comfortable and staff was super nice and friendly. Location was perfect too. The only problem was the room was the room really really hot even though they provided 2 fans. We had to leave the window open all night which can get really loud outside on weekends which is understandable but we had no choice as it was too hot.
於 2023 年 8 月住了 2 晚

6/10 一般般

Alison

於 2023 年 8 月住了 1 晚

10/10 有夠讚

Yip

喜歡：整潔度和住宿環境和硬體
Great
於 2023 年 8 月住了 2 晚

10/10 有夠讚

Jarka

於 2023 年 8 月住了 1 晚

10/10 有夠讚

KATERYNA

家庭旅遊
喜歡：整潔度和客房舒適度
Rooms are beautiful. They are modern and clean, with great facilities. Staff were so friendly. Location is perfect as well.
於 2023 年 8 月住了 2 晚
Emily 於 2023年10月12日回覆
Dear Kateryna, Thank you so much for your kind review, we really appreciate it.We hope to see you again soon!

10/10 有夠讚

Mary

團體旅遊
喜歡：整潔度和客房舒適度
Very comfortable
Stayed as in Hastings for festival. Lovely well equipped rooms. Bed comfortable nice to have tea coffee and biscuits available. Only complaint was charge of £20 per hour to check in early to drop bags off in room though room was ready bit extreme.
於 2023 年 8 月住了 1 晚
Emily 於 2023年10月12日回覆
Dear Mary, Thank you for your kind review, Our standard check-in time is at 15:00, however you are more than welcome to drop off your bags with us for free at any time in the morning and we will hold them in a designated area outside the room until check in starts.We hope to see you again soon. Kind regards, Emily

10/10 有夠讚

Vanessa

商務旅客
喜歡：整潔度和客房舒適度
Good stay
Lovely studios, central location right next to Hastings beach. Staff are helpful and available at reception 24-7
於 2023 年 8 月住了 1 晚
Jade Cochrane Vive Admin 於 2023年8月28日回覆
Thank you very much Vanessa, it was a pleasure having you stay with us and we hope you come again soonKind regardsJade CochraneVive Admin

10/10 有夠讚

真實旅客

喜歡：整潔度和客房舒適度
Great hotel
Really lovely hotel, well furnished,and clean. kitchenette very well equiped, good shower, comfy beds, plenty of pillows and towels. Stayed at front of building on 5th floor, not noisy at all, slept well. Receptionist extremely helpful. Would and have recommended to friends
於 2023 年 8 月住了 2 晚
Zuze 於 2023年8月8日回覆
Dear Guest,Thank you for taking the time to leave a review following your stay with us.I'm delighted to hear you had an enjoyable and comfortable stay.We also appreciate the comments on our front office staff; I will be sure to share the positive feedback with them.We look forward to welcoming you back to VIVE soon.Best regards,ZuzeDuty ManagerVIVE Hotel Hastings

10/10 有夠讚

james

於 2023 年 8 月住了 1 晚
Jade Cochrane Vive Admin 於 2023年8月28日回覆
Thank you James for the great review, I am so glad you enjoyed your stay! Kind regardsJade CochraneVive Admin

10/10 有夠讚

Louise

於 2023 年 7 月住了 1 晚

10/10 有夠讚

Steve

於 2023 年 7 月住了 1 晚

10/10 有夠讚

chay

商務旅客
喜歡：整潔度和客房舒適度
於 2023 年 7 月住了 5 晚

8/10 不錯哦

真實旅客

喜歡：整潔度和客房舒適度
Nytt og sentralt hotell
Hotellet er like ved stasjonen og den nye delen av byen, men ca. en kilometer fra gamlebyen. Det er kjøkken på rommene - det kan potensielt være litt dirty. Det er ikke klimaanlegg på rommene. Det betyr at de kan bli svært varme om sommeren.
於 2023 年 7 月住了 2 晚
Jade Cochrane Vive Hotel Admin 於 2023年8月28日回覆
Good morning Nytt, Thank you so much for taking the time to write your review. We will take your points into consideration as we value your opinion. Once again thank you and we hope you come again soon!Kind regardsJade CochraneVive Hotel Admin

10/10 有夠讚

Charlotte

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Its a New Hotel so really lovely, clean. Tea and coffee & cooking facilities all in apartment too. Loved it.as
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Emma

喜歡：整潔度和客房舒適度
Fantastic location, great value, very clean
The room had everything we needed. Very clean and tidy. You could tell the hotel was new. Surprisingly quiet considering the very central location. Only 2 minutes walk from car park and train station. Smack bang in centre of town. Minor issue that the toilet seat didn't fit on the toilet and we didn't realise that the fridge had to be switched on at the mains, so our wine and water got warm without us realising. This could be resolved by being turned on just before guests arrival or mention of it at check in. Otherwise perfect!
於 2023 年 7 月住了 1 晚
Jade Cochrane Vive Hotel Admin 於 2023年8月28日回覆
Good morning Emma,Thank you so much for your amazing and very kind review. I do apologise regarding the issue you had and we will take this into account as it is not something we take lightly. I am so glad you enjoyed your stay and we hope to have you again soon!Kind regardsJade CochraneVive Hotel Admin

10/10 有夠讚

Ian

商務旅客
喜歡：整潔度和客房舒適度
於 2023 年 7 月住了 1 晚

8/10 不錯哦

Perry

喜歡：整潔度和客房舒適度
Nice clean hotel, friendly staff only downside no parking at the hotel.
於 2023 年 6 月住了 1 晚
Jade Cochrane Vive Hotel Admin 於 2023年8月28日回覆
Dear Perry Thank you so much for taking the time to write us a review. We really do value our guests opinion and will taking everything into consideration. We do recommend 6 Priory Street Garage for guests to park as it has great prices, 24 hour stay and closes at 11pm. But I do understand that a car park would be very useful and beneficial. Overall, thank you for the review and we hope you come again soon.Kind regardsJade CochraneVive Hotel Admin

6/10 一般般

Elizabeth

喜歡：整潔度和設施服務

10/10 有夠讚

nicko

於 2023 年 6 月住了 1 晚

8/10 不錯哦

Lewis

商務旅客
喜歡：整潔度、設施服務和住宿環境和硬體
Lovely stay. Perfect for what I required it for. Warm welcome. It was a great studio.
於 2023 年 6 月住了 1 晚