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Candlewood Suites Hartford Downtown, an IHG Hotel

Photo gallery for Candlewood Suites Hartford Downtown, an IHG Hotel

Featured Image
Pool
Premium bedding, pillowtop beds, desk, blackout drapes
Premium bedding, pillowtop beds, desk, blackout drapes
Premium bedding, pillowtop beds, desk, blackout drapes

Overview of Candlewood Suites Hartford Downtown, an IHG Hotel

Candlewood Suites Hartford Downtown, an IHG Hotel

2.5 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Kitchen
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
370 Market Street, Hartford, CT, 06120

Explore the area

  • Popular LocationConnecticut Science Center12 min walk
  • Popular LocationConnecticut Convention Center15 min walk
  • Popular LocationConnecticut Golf Land and Games11 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)16 min drive

Choose dates to view prices

About this area

Hartford

Located in Hartford, Candlewood Suites Hartford Downtown, an IHG Hotel is in the city center. Old State House and Mark Twain House Museum are local landmarks, and travelers looking to shop may want to visit Westfarms Mall and Bloomfield Crossing. Looking to enjoy an event or a game while in town? See what's happening at XL Center or Dunkin' Donuts Park.

What's nearby

  • Dunkin' Donuts Park - 4 min walk
  • Riverside Park - 9 min walk
  • Connecticut Science Center - 12 min walk
  • Connecticut Convention Center - 15 min walk
  • Connecticut Golf Land and Games - 11 min drive

Getting around

  • Hartford Union Station - 15 min walk
  • Bradley Intl. Airport (BDL) - 16 min drive

About this property

Candlewood Suites Hartford Downtown, an IHG Hotel

Hartford hotel in Downtown Hartford, near Xfinity Theatre
This smoke-free hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities. All 81 rooms feature kitchens with refrigerators, stovetops, microwaves, and dishwashers. Free WiFi and free wired Internet are standard, as are flat-screen TVs with satellite channels. Weekly housekeeping is available.
Candlewood Suites Hartford Downtown, an IHG Hotel offers 81 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

This Hartford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Things to do

  • Fitness center
  • Swimming pool

Family friendly

  • Free cribs/infant beds
  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • Spanish

Business services

  • 24-hour business center
  • Conference space (650 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from March 31 2021 to December 31 2021 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Up to 80 lbs
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Candlewood Suites Hartford Downtown Hotel
Candlewood Suites Hartford
Candlewood Suites Hartford Downtown
Candlewood Suites Hartford Downtown, an IHG Hotel Hotel
Candlewood Suites Hartford Downtown, an IHG Hotel Hartford
Candlewood Suites Hartford Downtown, an IHG Hotel Hotel Hartford

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 103 out of 246 reviews
5 - Excellent 42%
Rating 4 - Good. 93 out of 246 reviews
4 - Good 38%
Rating 3 - Okay. 27 out of 246 reviews
3 - Okay 11%
Rating 2 - Poor. 14 out of 246 reviews
2 - Poor 6%
Rating 1 - Terrible. 9 out of 246 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and property was clean but the staff was not friendly and I was asked for to have my credit card and driver's license to be copied for there records. I told them no but it was a strange request that I did not feel comfortable with.
Stayed 4 nights in Oct 2021

2/5 Poor

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The pictures shown on this property does represent the quality. If I only knew I would have spent the extra $20 at a Holiday Inn or Comfort Inn that has a full breakfast. In my case the iron board in my room is broken. It is pretty obvious unless staff ignores until someone complains. I didnt bother telling the front desk for they are unprofessional and just going through the motions. Avoid this and get something 10 to 15 minutes away in East Hartford or Meriden.
Stayed 1 night in Oct 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were beautiful , beds very comfortable . Great place to stay if going to xfinity center.I would def stay here again . Staff very friendly and helpful but think staff should be in uniform of some type.
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and extremely friendly
Stayed 1 night in Sep 2021

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great place to spend the night after seeing a show at Xfinity
Stayed 1 night in Sep 2021