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Best Western Hartford Hotel & Suites

Photo gallery for Best Western Hartford Hotel & Suites

Featured Image
Indoor Spa Tub
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Best Western Hartford Hotel & Suites

Best Western Hartford Hotel & Suites

2.5 out of 5

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
185 Brainard Rd, Hartford, CT, 06114

Explore the area

  • Popular LocationConnecticut Convention Center3 min drive
  • Popular LocationColt Park4 min drive
  • Popular LocationTrinity College10 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)19 min drive

Choose dates to view prices

About this area

Hartford

Best Western Hartford Hotel & Suites is located in South Meadows, a neighborhood in Hartford, and is in the city center and near the airport. Westfarms Mall and The Center & The Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore River Highlands State Park and Colt Park. Looking to enjoy an event or a game while in town? See what's happening at XL Center or Dunkin' Donuts Park. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Connecticut Convention Center - 3 min drive
  • Connecticut Science Center - 3 min drive
  • Colt Park - 4 min drive
  • Cinestudio - 7 min drive
  • Trinity College - 10 min drive

Getting around

  • Hartford Union Station - 4 min drive
  • Bradley Intl. Airport (BDL) - 19 min drive

About this property

Best Western Hartford Hotel & Suites

Hartford hotel in South Meadows with free breakfast and fitness center
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a children's pool, and concierge services are onsite. All 129 rooms boast deep soaking tubs and offer free WiFi and pillowtop beds. Sofa beds and first-run movies are standard, as are LED TVs with cable channels.
Best Western Hartford Hotel & Suites offers 129 accommodations with safes and coffee/tea makers. Accommodations are furnished with king sofa beds and day beds. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels and first-run movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Sofa bed

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (920 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Portable hoist available
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Day bed
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • King sofa bed
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch LED TV
  • Cable channels
  • First-run movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

There is no front desk at this property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; access will be through a private entrance

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 14 to December 01:
  • Spa tub
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Private entrance

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Holiday Inn Express Convention Center Hotel Hartford Area
Holiday Inn Express Hartford Convention Center Area
Best Western Hartford Hotel
Best Western Hartford
Holiday Inn Hartford
Holiday Inn Express Hotel Hartford
Hartford & Suites Hartford
Best Western Hartford Hotel & Suites Hotel
Best Western Hartford Hotel & Suites Hartford
Best Western Hartford Hotel & Suites Hotel Hartford

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 338 out of 862 reviews
5 - Excellent 39%
Rating 4 - Good. 327 out of 862 reviews
4 - Good 38%
Rating 3 - Okay. 124 out of 862 reviews
3 - Okay 14%
Rating 2 - Poor. 41 out of 862 reviews
2 - Poor 5%
Rating 1 - Terrible. 32 out of 862 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was pleasant and room was comfortable. Nice little breakfast to start Facility very clean. Negative was no coffee maker and there was an ironing board but no iron.
Stayed 1 night in Aug 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is co veniently located near the interstate hiway intersection yet no road noise.
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great last minute booking
We booked a last minute holiday weekend trip, and were so grateful they could accommodate our request for rooms near each other. They put us right next door! Checkin was fast and friendly. Rooms were clean, with comfortable beds. Bagged breakfasts were very nice too. Only disappointment was that gym and hot tub were closed due to covid.
Stayed 2 nights in May 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Stayed 6 nights in Mar 2020

3/5 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Mar 2020