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"The place is NOT like the pictures. It is outdated, our room smelled like mold and pure humidity, the only other smell around is marijuana. "

"So outdated. The shower pressure, the popcorn ceiling, the yellow walls! 400 a night is a disgrace."

"Check in was easy and staff were very nice. Rooms were clean and price was good for being right next door to the arena. Pleasant stay!"

"Staff had no knowledge of their facility. And No towels available. "

"Valet parking was easy. Hotel staff was amazing and very helpful. Hotel bar was excellent. Overall stay was amazing and other restaurants were easily a walkable distance. "

"great quick stay, easy check in, clean rooms. "

"My daughter and I stayed at Residence Inn while attending the Cardi B concert (4/3/2026) The room (a loft) was more like a small, cute apartment! We loved it! The staff was super friendly and helpful. The best part, the breakfast! They had an awesome selection of breakfast foods, fresh fruit and beverages. If I’m ever in Hartford again, I would 100% stay here again. "

"We only stayed one night but the place is very run down. Probably why it was so cheap. The beds creak when you move. The door to the bathroom in our room didn’t close all the way or lock. The staff was friendly enough and we didn’t have any issues while there. "

"Parking was med, alot of people hanging around couldn't park near our door. Room was clean but in awful conditions. Great for 1 night stay. "