"The location is excellent. Very walkable. The staff was very helpful. The room was perfect in size, clean, well illuminated, and nice view. Bathroom was very clean, and a good size. modern styles and relaxing. Bar at the lobby excellent for relaxation."
"No hot water.... cold shower and cold wash, was not inclined to have breakfast thereafter.
A basic response from receptionist re hot water, with no offer to compensate, left the hotel feeling unwelcomed and poor customer service
For such a prestigious hotel, we expected a better experience. We won't be returning here.
Poor "