Hotel a bit far from tourist area but it is very silent and comfortable with good view. Service is fair good.
Marvin
於 2020 年 1 月住了 4 晚
6/10 一般般
真實旅客
2019 年 10 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 10 月住了 2 晚
8/10 不錯哦
Hsiao-Fang
2018 年 12 月 11 日
喜歡:整潔度、員工素質和客房舒適度
房間偏舊
Hsiao-Fang
於 2018 年 12 月住了 1 晚
8/10 不錯哦
Chun yi
2018 年 4 月 23 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Chun yi
8/10 不錯哦
YICHEN
2018 年 3 月 19 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
YICHEN
於 2018 年 3 月住了 1 晚
8/10 不錯哦
Wai Tai
2017 年 12 月 28 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Wai Tai
於 2017 年 12 月住了 3 晚
8/10 不錯哦
真實旅客
2017 年 5 月 15 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice view, good service
A very nice hotel, the room is large and clean, also very thank you for the honey moon decoration!
Nice lake view and swimming pool, very relax!
But a little bit far away from downtown
真實旅客
8/10 不錯哦
真實旅客
2016 年 7 月 12 日
喜歡:員工素質
服務人員態度非常 友善, 但設施 略顯老舊。 整體 非常好
真實旅客
10/10 有夠讚
Yung Fai,Hong Kong
2016 年 7 月 1 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent!
Excellent service!! Staffs here are very nice and helpful! Room cleaning service is also good!
Yung Fai
10/10 有夠讚
Chengyu
2016 年 1 月 4 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
环境非常的好 服务也非常的帮 值得推荐
Chengyu
8/10 不錯哦
wai man
2015 年 7 月 11 日
喜歡:整潔度、員工素質和住宿環境和硬體
可以接受
wai man
8/10 不錯哦
Yoshiyasu
商務旅客
2025 年 7 月 18 日
喜歡:整潔度和設施服務
I had a comfortable stay. If I had to say one thing, it would be better if thre were more breakfast options and daily changes.
Friendly and supportive staff for the customer. Hotel are clean, close to everywhere.
Indra
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Yeong-Joo,Seoul
家庭旅遊
2024 年 9 月 17 日
喜歡:整潔度、設施服務和住宿環境和硬體
넓은 객실과 편리한 시설.
Yeong-Joo
於 2024 年 9 月住了 2 晚
4/10 不太好
真實旅客
家庭旅遊
2024 年 7 月 29 日
Allocated the wrong rooms
Allocated the wrong room on check in and asked to wait 5-6 hours before being given the correct room.
The manger of the hotel was very unapologetic, rude and couldn’t care less what room we were given.
She suggested booking direct if you want to make sure you get the rooms you pay for.
Booked an executive 3 bedroom with balcony which was good once we were allowed into our room.
We also booked a 2 bedroom executive room which was supposed to have a view of west lake but you could not see the lake.
All staff other than the manger who we met were extremely nice and friendly which is a shame as the hotel could be and should be so much better.
Much better places to stay in and around the west lake area of Hà Nội.
真實旅客
於 2024 年 7 月住了 2 晚
10/10 有夠讚
Alan Gordon
2024 年 6 月 1 日
喜歡:整潔度、設施服務和住宿環境和硬體
A great size pool with large lake beside hotel. What you need is close by.
Alan Gordon
於 2024 年 5 月住了 6 晚
10/10 有夠讚
nobuaki
2024 年 5 月 3 日
nobuaki
於 2024 年 4 月住了 5 晚
10/10 有夠讚
eunhai
團體旅遊
2024 年 4 月 10 日
喜歡:整潔度、設施服務和住宿環境和硬體
직원들이 친철과 배려심이 너무 인상 깊었습니다. 다음에 또 하노이를 간다면 다시 머물고 싶습니다. 그리고 객실도 깨끗해서 머무는 동안에 유쾌한 시간을 가질 수 있어서 좋았습니다
eunhai
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Ponekham
2024 年 4 月 5 日
喜歡:整潔度和住宿環境和硬體
Very quiet and further away but I really enjoyed the hotel. Easy to get in and out. Everyone from the front desk, security, door and maid were super friendly and helpful. The Japanese restaurant downstairs with room service was a plus. Oir family enjoyed the pool and the gym with great air conditioner with pool side view was perfect. I would definitely stay there again and recommend it to everyone.
My only complaint is the carpet in the bedrooms. If that can get removed (very old) I would give this hotel a 5 star. It’s not fancy but the all around experience was great.