- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019
Photo gallery
Reviews
Excellent
414 reviews
Amenities
- Pool
- Free WiFi
- Breakfast included
- Air Conditioning
Map
100 Hang Gai Street, Hoan Kiem District, Hanoi
What's nearby
- St. Joseph's Cathedral
- 5 min walk
- Thang Long Water Puppet Theatre
- 5 min walk
- Ngoc Son Temple
- 7 min walk
- Hanoi (HAN-Noi Bai Intl.)
- 40 min drive
Choose dates to view prices
Book online or call:
02 7743 8472Deluxe Double or Twin Room, No Windows
Room Amenities
- Sleeps 2
- 1 Double Bed OR 2 Twin Beds
More detailsLuxury Double Room, 1 Bedroom, City View
Room Amenities
- City view
- Sleeps 2
- 1 Double Bed
More detailsSuite, Terrace, City View
Room Amenities
- City view
- Sleeps 2
- 1 Double Bed
More detailsFamily Triple Room, 1 Bedroom, City View
Room Amenities
- City view
- Sleeps 3
- 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
More detailsGrand Room, City View
Room Amenities
- City view
- Sleeps 2
- 1 Double Bed OR 2 Twin Beds
More details
About this area
Hanoi
Located in Hanoi's Hoan Kiem neighborhood, Silk Queen Hotel is in the historical district and near the airport. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include Hanoi Old City Gate and St. Joseph's Cathedral. Traveling with kids? Consider Train Street, or check out an event or a game at My Dinh National Stadium.
4.8/5 guest location rating
Guests like it for
- Walkable (226 reviews)
- Great shopping (181 reviews)
- Convenient (157 reviews)
What's nearby
- St. Joseph's Cathedral - 5 min walk
- Hoan Kiem Lake - 5 min walk
- Thang Long Water Puppet Theatre - 5 min walk
- Ngoc Son Temple - 7 min walk
- Hanoi Old City Gate - 11 min walk
Getting around
- Hanoi Long Bien Station - 15 min walk
- Hanoi (HAN-Noi Bai Intl.) - 40 min drive
Restaurants
- Onsite dining venue – Restaurant offering international cuisine. Serves breakfast, brunch, lunch, and dinner daily. Kids' menu available.
- Silk Queen Bar – Bar.
About this property
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Train station pick-up shuttle (surcharge)
Food and drink
Free buffet breakfast available daily 6:30 AM–9:30 AM
1 restaurant
1 bar
Free daily reception
24-hour room service
Coffee/tea in common area(s)
Things to do
Fitness center
Full-service spa
Outdoor pool
Family friendly
Dry cleaning service
DVD player
Free babysitting/childcare
Free cribs/infant beds
Free supervised childcare/activities
Laundry facilities
Microwave (on request)
Outdoor pool
Refrigerator
Snack bar/deli
Soundproofed rooms
Conveniences
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Languages spoken
English
Vietnamese
Business services
1 meeting room
Business center
Computer station
Conference center (700 square feet of space)
Outdoors
Terrace
Spa
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hot springs/mineral springs
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - Swedish
Massage - Thai
Massage/treatment rooms
Sauna
Spa open daily
Steam room
Thalassotherapy
Treatment room
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Braille signage
More
Designated smoking areas
TV in lobby
Room amenities
Bedroom
Air conditioning
Down comforter
Free cribs/infant beds
Premium bedding
Bathroom
Bathrobes
Free toiletries
Hair dryer
Towels
Entertainment
32-inch LED TV
Cable channels
DVD player
Tablet computer
Food and drink
Coffee/tea maker
Free bottled water
Microwave (on request)
Minibar
Refrigerator
More
Connecting rooms available
Desk
Free local calls
Free newspapers
Iron/ironing board (on request)
Phone
Safe
Slippers
Soundproofing
Policies
Check-in
Check-in time starts at 2 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 16
Check-out
Check-out before noon
Late check-out subject to availability
Special check-in instructions
- 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Pets
- No pets or service animals allowed
Children and extra beds
- Children are welcome.
- Kids stay free! One child 6 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for VND 414000 per day.
- Free cribs (infant beds)!
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Airport shuttle fee: VND 423000 per vehicle (one-way)
- Airport shuttle fee per child: VND 0 (one-way), (up to 5 years old)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: VND 414000 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- No onsite parking is available.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.
We should mention
This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Pool access available from 6 AM to 10 PM. One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.
Property is also known as
- Silk Queen Hotel Hanoi
- Silk Queen Hotel
- Silk Queen Hanoi
- Silk Queen
- Silk Queen Hotel Hotel
- Silk Queen Hotel Hanoi
- Silk Queen Hotel Hotel Hanoi
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was very comfortable and enjoyable. The hotel is in a great location to walk to most places in the old quarter. Our room was very comfortable, clean and well appointed. Breakfast was good, with many options and strong coffee. The staff were absolutely lovely and extremely helpful! They even arranged a surprise birthday cake for my partner and delivered it to our room. We would definitely stay again.
Stayed 3 nights in Dec 2019
- Liked: Cleanliness, staff & service, amenities
Pleasant stay, Thank you so much for lovely room & cake prepared for my anniversary holiday. Very2 much appreciated my wife was so happy👍👍😊
Stayed 4 nights in Nov 2019
This traveler didn’t leave comments with their review
Stayed 5 nights in Nov 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in old quarters and convenient. Safe street and well lit surroundings.
Stayed 3 nights in Nov 2019