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Reviews

4.4 / 5Excellent
414 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air Conditioning

Map

What's nearby

  • Popular Location
    St. Joseph's Cathedral
    5 min walk
  • Popular Location
    Thang Long Water Puppet Theatre
    5 min walk
  • Popular Location
    Ngoc Son Temple
    7 min walk
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    40 min drive

Choose dates to view prices

Book online or call:

02 7743 8472
  • Deluxe Double or Twin Room, No Windows

    Room Amenities

    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Luxury Double Room, 1 Bedroom, City View

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Suite, Terrace, City View

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Family Triple Room, 1 Bedroom, City View

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
    More details
  • Grand Room, City View

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details

About this area

Hanoi

Located in Hanoi's Hoan Kiem neighborhood, Silk Queen Hotel is in the historical district and near the airport. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include Hanoi Old City Gate and St. Joseph's Cathedral. Traveling with kids? Consider Train Street, or check out an event or a game at My Dinh National Stadium.

4.8/5 guest location rating

Guests like it for

  • Walkable (226 reviews)
  • Great shopping (181 reviews)
  • Convenient (157 reviews)
Popular Location

What's nearby

  • St. Joseph's Cathedral - 5 min walk
  • Hoan Kiem Lake - 5 min walk
  • Thang Long Water Puppet Theatre - 5 min walk
  • Ngoc Son Temple - 7 min walk
  • Hanoi Old City Gate - 11 min walk

Getting around

  • Hanoi Long Bien Station - 15 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive

Restaurants

  • Onsite dining venue – Restaurant offering international cuisine. Serves breakfast, brunch, lunch, and dinner daily. Kids' menu available.
  • Silk Queen Bar – Bar.

About this property

Silk Queen Hotel

Family-friendly Hanoi hotel in Hoan Kiem, walk to Hoan Kiem Lake
This hotel features a full-service spa, a restaurant, and an outdoor pool. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. All 60 soundproofed rooms feature free WiFi and tablet computers. LED TVs with cable channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Silk Queen Hotel offers 60 air-conditioned accommodations with tablet computers and DVD players. Beds feature down comforters and premium bedding. 32-inch LED televisions come with cable channels. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.
This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Microwaves and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Silk Queen Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, and a steam room.
The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Train station pick-up shuttle (surcharge)

Food and drink

Free buffet breakfast available daily 6:30 AM–9:30 AM
1 restaurant
1 bar
Free daily reception
24-hour room service
Coffee/tea in common area(s)

Things to do

Fitness center
Full-service spa
Outdoor pool

Family friendly

Dry cleaning service
DVD player
Free babysitting/childcare
Free cribs/infant beds
Free supervised childcare/activities
Laundry facilities
Microwave (on request)
Outdoor pool
Refrigerator
Snack bar/deli
Soundproofed rooms

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Languages spoken

English
Vietnamese

Business services

1 meeting room
Business center
Computer station
Conference center (700 square feet of space)

Outdoors

Terrace

Spa

Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hot springs/mineral springs
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - Swedish
Massage - Thai
Massage/treatment rooms
Sauna
Spa open daily
Steam room
Thalassotherapy
Treatment room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Braille signage

More

Designated smoking areas
TV in lobby

Room amenities

Bedroom

Air conditioning
Down comforter
Free cribs/infant beds
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Towels

Entertainment

32-inch LED TV
Cable channels
DVD player
Tablet computer

Food and drink

Coffee/tea maker
Free bottled water
Microwave (on request)
Minibar
Refrigerator

More

Connecting rooms available
Desk
Free local calls
Free newspapers
Iron/ironing board (on request)
Phone
Safe
Slippers
Soundproofing

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

  • 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 414000 per day.
  • Free cribs (infant beds)!

Property payment types

American Express
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: VND 423000 per vehicle (one-way)
  • Airport shuttle fee per child: VND 0 (one-way), (up to 5 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 414000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Pool access available from 6 AM to 10 PM. One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Property is also known as

  • Silk Queen Hotel Hanoi
  • Silk Queen Hotel
  • Silk Queen Hanoi
  • Silk Queen
  • Silk Queen Hotel Hotel
  • Silk Queen Hotel Hanoi
  • Silk Queen Hotel Hotel Hanoi
4.4

Excellent

5 - Excellent
211
4 - Good
155
3 - Okay
34
2 - Mediocre
13
1 - Poor
1
4.4
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall our stay was very comfortable and enjoyable. The hotel is in a great location to walk to most places in the old quarter. Our room was very comfortable, clean and well appointed. Breakfast was good, with many options and strong coffee. The staff were absolutely lovely and extremely helpful! They even arranged a surprise birthday cake for my partner and delivered it to our room. We would definitely stay again.

Stayed 3 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

Pleasant stay, Thank you so much for lovely room & cake prepared for my anniversary holiday. Very2 much appreciated my wife was so happy👍👍😊

Stayed 4 nights in Nov 2019

3/5

    This traveler didn’t leave comments with their review
    Stayed 5 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Located in old quarters and convenient. Safe street and well lit surroundings.

    Stayed 3 nights in Nov 2019

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