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Reviews of New Lotus Hotel

3 out of 5
New Lotus Hotel
55 Tho Thap, Tran Thai Tong, Dich Vong, Cau Giay, Hanoi

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 1 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad they charge fr me water and break fast also 8600000 VND
Stayed 10 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Convenient and Cordial
The location was convenient and the staff cordial. Not a five-star but for the price, well worth the stay.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Error in pricing
Hi i went to the hotel, the girl at the frontdesk told me the reservation is cancelled because the price expedia pay them is to low so I had to pay second time for my room. So I had to pay twice please refund me.
Stayed 1 night in Nov 2017

10/10 Excellent

Emma, Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel - helpful staff
Cheap price with nice view from the room. Most people choose hotels in Cau Giay area that is for their business trip as there are many offices here. I chose this hotel because it was convenient and near my head office in Hanoi. It was also near the national stadium and Trong Dong convention. The staff was friendly and helped me everything from catching taxi or suggesting restaurants nearby. Really recommend this hotel.
Stayed 1 night in Jul 2018